Wind Gap Chevrolet

Disappointing. I bought my 2004 AWD Salsa Red Pontiac Vibe new at this dealership 11 years ago May 31st. I was very happy with the deal I got. I felt all possible di I bought my 2004 AWD Salsa Red Pontiac Vibe new at this dealership 11 years ago May 31st. I was very happy with the deal I got. I felt all possible discounts were applied. The saleman was helpful and realistic. I did not feel I had to play the "I'll be right back" game. My first several years of service were excellent. I was sent coupons so as to make most of the service I had done equal to non-dealer prices. There was a very convenient shuttle service which I used frequently. They were nice enough to pick up and deliver before normal hours knowing I had to be at school by 7:15AM. Then, it seems like all of a sudden, the coupons stopped. The car washes with service stopped. The estimates for work such air conditioner, radiator, exhaust pipe gasket, etc were SO much higher than where I ended up taking it to have the work done. I was pretty much convinced that I could not go back there and get a fair price or exactly what I needed. It seemed they wanted to replace whole systems, when unnecessary, to fix the problem. About a month ago, I got a recall notice for two reasons. One, the parts were available, the other not. I needed inspection, an oil change and decided to have the recall work for the parts available done, at the dealership. I had a "will honor competitor's" coupon and had the oil change scheduled for $21.99 rather than their $39.99. I had a $15, off any service coupon and had the inspection done. The car failed for windshield wiper pump. I asked what the price was. I was told $195.00 parts and labor. I said "No, thank you." I went online and found the pump for $19. at a local auto parts store. A friend literally installed it in TEN minutes while the car sat in my school parking lot. How is $195. justified for a $20. part and ten minutes of labor? Back for re-inspection- it passes, BUT the oil change had not been done. "May I see the envelope I filled out with the requested work?" It was found immediately, in the completed work pile, with the oil change request but not done. "We'll do it right away, don't know how that happened, so sorry." A half hour later- as promised- I was done. Matt, the service attendant who did the work escorted me to car, made sure everything was ok and I was off. Matt seemed to be the only one in this whole experience who actually knew what customer service meant. There were several computer "glitches" that made it difficult to even find my car's records. Everyone I have ever come in contact with at this dealership has always been polite and courteous. But, somewhere along the way, there are too many missteps. I am ready to buy a new car- not here. More

The price was right! Wind Gap Chevy had exactly what I wanted and beat out all the other local dealers significantly in price. They took extra time to make sure I got ever Wind Gap Chevy had exactly what I wanted and beat out all the other local dealers significantly in price. They took extra time to make sure I got every available rebate possible and in the end the price was exactly where I wanted to be. More

Pleasant, Professional and Stress free This is our third Chevy purchased from Wind Gap auto for a member of our family in the last two years. We have been extremely happy with all our purc This is our third Chevy purchased from Wind Gap auto for a member of our family in the last two years. We have been extremely happy with all our purchases. Wind Gap Chevrolet was extremely professional, knowledgeable and friendly. The whole experience was completely stress free and enjoyable. I highly recommend Wind Gap Chevy for you used or new car purchase. More

From my family to yours.....Thank you!!!! Terry was a great sales person!!! Terry along with others at Wind Gap Chevy helped our family get into a more comfortable and safe vehicle. We purchas Terry was a great sales person!!! Terry along with others at Wind Gap Chevy helped our family get into a more comfortable and safe vehicle. We purchased a 2015 Traverse that comfortably fits all SEVEN of us!!! I have been extremely happy with our purchase, that also fits within our budget! Your dedication to helping our family find the right vehicle is very much appreciated!!! Thank You to all that made this purchase possible!!! More

AWESOME AWESOME AWESOME This was the best experience I have ever had buying a truck. John Corsale was very professional, not pushey. Just the way I like it. We will see yo This was the best experience I have ever had buying a truck. John Corsale was very professional, not pushey. Just the way I like it. We will see you in summer for my wifes car. More

Excellent all around John was a great sales person great to deal with very helpful with my 2015 Chevy Equinox will continue to do business with wind gap Chevy in the futur John was a great sales person great to deal with very helpful with my 2015 Chevy Equinox will continue to do business with wind gap Chevy in the future More

review Great experience he was helpful and professional I would recommend other people to him and to wind gap chevy sales man went above and beyond to accomm Great experience he was helpful and professional I would recommend other people to him and to wind gap chevy sales man went above and beyond to accommodate us and to make the sale happen so that we were satisfied More

Great experience, deal and professionalism! I had a wonderful experience at Wind Gap Chevy. I met with Mr. John Corsale Jr.and he was very helpful and patient. I originally went in to buy a used I had a wonderful experience at Wind Gap Chevy. I met with Mr. John Corsale Jr.and he was very helpful and patient. I originally went in to buy a used car, but Mr. Corsale was able to explain to me the difference between buying a used car and a new car. Plus the difference between financing a new car and leasing a new car for which I am very grateful. In the end I got financed for a new 2015 Chevy Cruize LS and I am very happy with it. Thank you so much to everyone at Wind Gap, but to honest if it wasn't for John Corsale taking the time to talk to me with a very warm friendly attitude with ZERO pushiness & be so patient I would of never bought a car at all, Mr. Corsale thank you for helping me with everything you truly are gentleman & a asset to Wind Gap Chevy, 100% satisfied & will be a returning customer. Thanks, Gary G. More

Great experience Haven't bought a car in 11 years and it was definitely a pleasant experience. Thank you for the help and easy experience it is greatly appreciated. Wo Haven't bought a car in 11 years and it was definitely a pleasant experience. Thank you for the help and easy experience it is greatly appreciated. Would do business there again. More

Outstanding Bought 2015Corvette Stingray.whole experience was outstanding. My sales rep Terry was knowledgeable, very helpful and a gentleman. I recommend him and Bought 2015Corvette Stingray.whole experience was outstanding. My sales rep Terry was knowledgeable, very helpful and a gentleman. I recommend him and this dealership without reservation.. More