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Winchester Mitsubishi

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.1
934 Reviews
Welcome to WINCHESTER MITSUBISHI! Make your dreams become reality here at WINCHESTER MITSUBISHI where YOU CAN DRIVE YOUR AMBITION. At WINCHESTER MITSUBISHI We are dedicated to assisting you in finding exactly what you’re looking for at a price affordable to your budget. Visit us today, we are the largest MITSUBISHI dealership in the Shenandoah Valley. Our inventory of over two-hundred vehicles means that you’re bound to find YOURS here! We handpick the highest quality vehicles, and always perform detailed inspections to ensure your peace of mind. Thank you for holding. A member of our team will be with you in just a moment. At WINCHESTER MITSUBISHI, our commitment to you doesn’t end at point of purchase. We know that all Vehicles need a little routine maintenance. Our Certified service team is here to keep your vehicle as good as new. From oil changes to replacing a transmission, your vehicle is in great hands.Whether you’re looking for a Brand New Mitsubishi or a Certified Pre Owned vehicle, Surely, you will find it at WINCHESTER MITSUBISHI! It’s our priority to help you achieve your automobile goals. WINCHESTER MITSUBISHI takes pride in serving the community and helping individuals just like you. With guaranteed financing, and unbeatable prices, WHY go anywhere else?? Discover the best deals on the best cars in town and Buy with confidence! Visit our website to view all available inventory at Winchester dash Mitsubishi dot com. That’s Winchester dash Mitsubishi dot com.
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3880 Valley Pike

Winchester, VA

22602

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Showing 934 reviews

January 15, 2026

The dealership is very friendly and are very timely with service I would recommend them to friends and family More

by Cyebert24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 16, 2026 -

Winchester Mitsubishi responded

Thank you for the great review! We’re glad to hear you had a friendly and timely experience with our service team. Taking care of our customers and respecting your time is always our goal. We truly appreciate the recommendation and look forward to seeing you again! 🚗✨

January 14, 2026

Front desk was very friendly and knowledgeable. They even research a maintenance item I requested and help me make an informed decision on if the time was right for that repair and saved me money! More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately can’t remember their names but 5 stars for the woman and gentlemen working the service desk the morning of 1/2/26. Both were absolutely amazing! And the techs, too!
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Jan 16, 2026 -

Winchester Mitsubishi responded

Thank you for the great feedback! We’re happy to hear our front desk team took the time to research your request, explain your options, and help you make the best decision for your vehicle. Saving our customers money and making sure repairs are done at the right time is always the goal. We truly appreciate you trusting us with your service needs and look forward to seeing you again!

January 08, 2026

Last service I had there to rotate my tires, one of the technicians lost my wheel lock key. Was told by the service department that his supervisor wouldn’t accept blame because it had been over 3 months More

by mpbfoster08
Recommend Dealer
No
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Winchester Mitsubishi responded

Thank you for sharing your feedback. We take situations like this seriously and reviewed your service history carefully. While we always aim to return every vehicle exactly as it arrived, after reviewing our records, there is no documentation or report from your prior visit indicating a wheel lock key was missing or misplaced at that time. Additionally, when tools or customer items are removed or lost during a service visit, our process requires it to be documented immediately and escalated the same day, which did not occur in this case. Because more than three months had passed since your last visit and there was no prior record or report of this issue, we’re unable to confirm when or where the wheel lock key went missing. That said, we absolutely understand your frustration and why this situation is inconvenient. Our service department follows strict procedures to prevent issues like this, and we continuously review our processes to maintain the highest standards of care for our customers’ vehicles. We appreciate the opportunity to have serviced your vehicle and wish you the best moving forward.

January 05, 2026

A very professional, expedient and user friendly experience. The reception was courteous and confidence inspiring. More

by hdwankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 14, 2026 -

Winchester Mitsubishi responded

Thank you for taking the time to share this. We’re glad you had a professional, efficient, and welcoming experience with our team. Our goal is always to make every visit easy, transparent, and comfortable from the moment you arrive. We appreciate your trust and look forward to seeing you again!

January 02, 2026

The face of the dealership is a VERY NASTY young woman with long dark hair. She talks down to people and is extremely rude. I hope I never have to interact with her again. I am so sorry that I bought my c More

by CINDYABSHIRE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names of anyone
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January 02, 2026

Mitsubishi Winchester has a great service team. Everytime I called each person I spoke to was very friendly and helpful. When I went in for service the staff was very friendly. More

by Caitlin Craun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for your kind words! We take great pride in our service team and their dedication to providing excellent customer service. We're thrilled to know that your experience with us was friendly and helpful. We look forward to serving you again in the future.

January 01, 2026

Quick, pleasant service appointment. Service advisor was very helpful. As things should be. They are trying hard. More

by grandpajer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek Madi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for the feedback. We appreciate you recognizing the service advisor’s efforts. Our service team is focused on doing things the right way and continuing to improve the experience for every customer.

December 30, 2025

It seemed like it took forever, but other than that, it was a good experience. More

by doug.stevens254
Recommend Dealer
Yes
Employees Worked With
David Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for your feedback, Doug. We appreciate your patience and are glad to hear that overall you had a good experience. Your input helps us continue improving our process and service for future visits.

December 25, 2025

The two ladies that helped get me checked in were very knowledgeable about my service and what was covered per my maintenance warranty. More

by christinaandboys2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for your review! We’re glad to hear the ladies who checked you in were knowledgeable and able to clearly explain your service and maintenance coverage. We appreciate you choosing us and look forward to assisting you again.

December 22, 2025

Experience was awesome I was very happy with all the help The sales lady Romona had done to find me a perfect car with a great price..Thanks so much ill recommend my freinds to shop there More

by MCRUE4962@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramona Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Winchester Mitsubishi responded

Thank you for your wonderful feedback! We’re happy to hear you had an awesome experience and that Ramona helped you find the perfect car at a great price. We truly appreciate your recommendation and look forward to welcoming your friends when they stop by.

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