460 Reviews of Wilsonville Toyota - Service Center
Quick and efficient I went in for maintenance. They quoted it about an hour to hour and a half. They were done in less than an hour. Well done. I went in for maintenance. They quoted it about an hour to hour and a half. They were done in less than an hour. Well done. More
Outstanding Customer Service My recent purchase is my 2nd vehicle purchase with Wilsonville Toyota! My purpose for being at the dealership was for service on my car and I ended pu My recent purchase is my 2nd vehicle purchase with Wilsonville Toyota! My purpose for being at the dealership was for service on my car and I ended purchasing a new vehicle! I hate the whole car buying process but Wilsonvile Toyota keeps me coming back...specifically Steven! He is thorough and was very patient with me during this whole process! The ease of only dealing with one person keeps me coming back! Im a happy customer! More
Service Kelly was a tremendous representative of Wilsonville Toyota! She is one of the many reasons why I continue to have service completed there. This is an Kelly was a tremendous representative of Wilsonville Toyota! She is one of the many reasons why I continue to have service completed there. This is and will continue to be the dealership I work with. More
Poor Communication My service call started with no one greeting me at my car after waiting for 10 minutes. No eye contact, no acknowledgment that I was there. My next e My service call started with no one greeting me at my car after waiting for 10 minutes. No eye contact, no acknowledgment that I was there. My next experience was the service rep telling me that the cost was $20 more than the person on the phone told me. My next experience was waiting in the lobby for 45 extra minutes extra because no one came to tell me that my car was done I drive all the way from North Portland to Wilsonville to have my car serviced at Wilsonville Toyota. This particular time was a total fail. More
Road hazard to new car We weren’t shopping for a new car, but it made sense after we got the estimate to fix our old one. We love our new RAV 4 Hybrid. We weren’t shopping for a new car, but it made sense after we got the estimate to fix our old one. We love our new RAV 4 Hybrid. More
Service Royce was very helpful and courteous and I plan on returning to Wilsonville Toyota for additional service and likely would return to purchase when the Royce was very helpful and courteous and I plan on returning to Wilsonville Toyota for additional service and likely would return to purchase when the time comes. More
All good Repaired vehicle as expected. They are quick and courteous. Kelly met my needs and I will be back as service is needed. Overall a good experience. Repaired vehicle as expected. They are quick and courteous. Kelly met my needs and I will be back as service is needed. Overall a good experience. More
Service appointment Excellent customer service and great communication. There were a few items unanticipated and I was informed immediately of the issue and associated c Excellent customer service and great communication. There were a few items unanticipated and I was informed immediately of the issue and associated cost. Ashley, did a great job! More
Why I stayed with wilsonville toyota My favorite thing about working with wilsonville Toyota has been workin with Glesty Waters. I trusted him with giving the truth about what needed to b My favorite thing about working with wilsonville Toyota has been workin with Glesty Waters. I trusted him with giving the truth about what needed to be done on my car. And I liked having the same go to person to work with. I always received excellent service. Thanks! More
Great Service I was very pleased with the service today. I had some concerns that my plugin Prius was not working the way it was supposed to be but the adviser and I was very pleased with the service today. I had some concerns that my plugin Prius was not working the way it was supposed to be but the adviser and the technician took the time to make some extensive checks and then gave me some excellent advice on what needs to be done in the near future. The cost today was minimal although the future costs will be much more. The explanation was very clear and considering that the plugin has gone nearly 100,000 miles while averaging 75 mpg I would have to say that the service is really inexpensive too. More