Wilsonville Toyota - Service Center

Simply put exceptional dealership Knowledgeable sales force and service department is exceptional. Just brought in my second Prius for service and just love the way the customer is tre Knowledgeable sales force and service department is exceptional. Just brought in my second Prius for service and just love the way the customer is treated. Quick and quality minded staff. Have purchased 8 Toyotas over the years from various dealers and have to tell you this one is at the top of my list. More

Express Service Prompt friendly greeting and check-in. Clear expectation of the time required to complete my service. Phone call well within the promised time to let Prompt friendly greeting and check-in. Clear expectation of the time required to complete my service. Phone call well within the promised time to let me know that my vehicle’s service was complete. Quick checkout with documents printed ahead of time and my Prius Prime parked nearby. Spencer was great to work with and he reviewed the service work that was performed. More

Great 5K service for my new C-HR! Spencer was awesome at check in and had my car quickly serviced. Extremely polite and explained the process completely. This is why I have had over 5 Spencer was awesome at check in and had my car quickly serviced. Extremely polite and explained the process completely. This is why I have had over 5 Toyota purchases from Wilsonville Toyota... and that’s NO BULL! More

Service Dept service was great!!! Fast efficient & Erubey was super friendly explaining everything clearly. Great job will be coming back for next service when nee service was great!!! Fast efficient & Erubey was super friendly explaining everything clearly. Great job will be coming back for next service when needed. Thank you More

My 10k mile service on my Highlander The staff is always upbeat polite and courteous. My service was very fast. I expected to wait an hour and a half or at least an hour, they were done i The staff is always upbeat polite and courteous. My service was very fast. I expected to wait an hour and a half or at least an hour, they were done in 45 minutes at the end of the day! Very informational and very fast and I love that I get the car wash card for free one. Thank you Toyota exclamation point and Eddie and Alexx are wonderful!! More

Took my vehicle in for service I brought my car in for an oil change even though it wasn't exactly at the mileage it needed to be. I found out that my service contract expired 5 mon I brought my car in for an oil change even though it wasn't exactly at the mileage it needed to be. I found out that my service contract expired 5 months ago but because I wasn't aware of that, the service guy allowed one last service at no charge (would've been $89!!!). I really appreciated his kind gesture. Plus, it only took 45 minutes instead of the estimated 1 1/2 hrs he told me it would take. More

Robbery!!! $101 for a STANDARD new key??? And had to wait 3 HOURS for a key. The service adviser admitted that it takes 3 minutes to cut a key but still charge $101 for a STANDARD new key??? And had to wait 3 HOURS for a key. The service adviser admitted that it takes 3 minutes to cut a key but still charged me 1/2 hour labor for $66!!! Crooks!!! More

Prompt, thorough, friendly, knowledgeable I was given an appointment immediately! Upon entry to the Bay area, I was greeted with a friendly smile and "directions.". Troy had called me shortly I was given an appointment immediately! Upon entry to the Bay area, I was greeted with a friendly smile and "directions.". Troy had called me shortly after I had made the appointment and asked if I would be interested in looking at a new Pruis. On the day of the appointment, he introduced himself and I test drove a brand new Pruis! There was no pressure----but I will definitely give him a call if I decide I'd like a new one! Gleasy was extremely good at explaining the worksheet and offering some comments about the order of importance! Very capable young man. As he walked me to my vehicle I remembered that I wanted my new phone paired with my car. No problem! Thanks again!!! More

Slow but Thorough Service supervisor knowledgeable & detail minded. Very few in waiting. Area; Simple maintenance was substantial wait. Brake pedal to be installed F Service supervisor knowledgeable & detail minded. Very few in waiting. Area; Simple maintenance was substantial wait. Brake pedal to be installed Friday July 6th... will see how that goes. More

Great service department and advisor. Very friendly and prompt service. Kelly kept me informed and provided me with all information i needed. She was willing to take extra steps to resolve Very friendly and prompt service. Kelly kept me informed and provided me with all information i needed. She was willing to take extra steps to resolve my service concerns. Easy to work with and she and Saif treated me with respect. I will definitely come to Wilsonville Toyota again, even if i have to drive an extra 30 minutes. More