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464 Reviews of Wilsonville Toyota - Service Center
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July 17, 2012
Jessica gave an accurate estimate of the times needed; she came in to the lounge area to keep me updated and offered me a shuttle ride to where I needed to go; she got me back on the road as soon as the c she came in to the lounge area to keep me updated and offered me a shuttle ride to where I needed to go; she got me back on the road as soon as the car was finished. More
by stuart.sequeira
July 17, 2012
I've been getting my Prius serviced at Wilsonville for the past 3 years and this is the first time I tried the free shuttle service. It was fantastic and my driver, Izzy, was a very pleasant young man. the past 3 years and this is the first time I tried the free shuttle service. It was fantastic and my driver, Izzy, was a very pleasant young man. I use to bring stuff to work on and wait in the waiting room but I got so much more done at home. I'll use the shuttle service again in the future. More
by kubota_sy
July 16, 2012
Great customer service! Friendly and welcoming atmosphere. The waiting lounge is comfortable with access to the TV. I can call in the morning and get in the same day which I love!! I will definat atmosphere. The waiting lounge is comfortable with access to the TV. I can call in the morning and get in the same day which I love!! I will definately continue to use this dealership. More
by scohoon
Employees Worked With
Joel Webb, Jordan (service dept not sure of last name)
July 14, 2012
Our 10,000 mile service was flawless. They were able to do the work the same day we called, worked quickly, and everyone in the service area was friendly and professional. They even finished ahead of sche do the work the same day we called, worked quickly, and everyone in the service area was friendly and professional. They even finished ahead of schedule so we could not finish our cribbage game in the waiting room. Thanks for the good service. We will be back in 5,000 miles. More
by clairepearl
Employees Worked With
Joel Webb
July 13, 2012
I have been a customer of this dealership since its inception, and have always had the best of customer service and quality is of the highest magnitude. inception, and have always had the best of customer service and quality is of the highest magnitude. More
by richwold
Employees Worked With
Jordon Baurer
July 12, 2012
The only reason for my "4" for overall was because I didn't know there was a mile limit to take the shuttle. I needed to get to downtown Portland to pick up my husband's car after leaving min because I didn't know there was a mile limit to take the shuttle. I needed to get to downtown Portland to pick up my husband's car after leaving mine with the Service Dept. for the day. I can understand the need for a limit for the shuttle drivers, however, it seems that with all of the professionals who frequent the dealership and work in downtown Portland, a special exception could be made for that destination. Otherwise, everything else about my experience with the dealership has been exceptional! More
by beckyowens
July 04, 2012
Today I called several dealerships in the surrounding area looking fo chrome lower door moldings for my new Prius 2012 which I purchased at Beaverton Toyota. Your parts department was very friendly an area looking fo chrome lower door moldings for my new Prius 2012 which I purchased at Beaverton Toyota. Your parts department was very friendly and helpful, I wish I could remember the two gentlemen whom helped me. They both were Great! They had my moldings, the only place in town! I picked up the part and asked if I might get it installed? The next thing a few minutes later I met Ali. She made me very welcome and soon my car was in the shop! WOW I never met the serviceman, but he did an excellent install on my car, THANK YOU! :-) I will return for more exterior installs next week, looking forward to my visit! Kim's More
by bimkandel
Employees Worked With
Ali Liebl
June 26, 2012
My husband took our Tundra into the dealership for a 30k check up, and was told it needed an oil change, which was done already a couple weeks before that, and a couple of things that might cost a couple of check up, and was told it needed an oil change, which was done already a couple weeks before that, and a couple of things that might cost a couple of hundred bucks. That couple of hundred turned into 700 dollars, because they changed the spark plugs, cleaned the fuel injectors, and a throttle body cleaning. We've been since told by a technician at Royal Moore Toyota, that plugs don't have to be changed until 120k miles, and that the other things done were unnecessary on a truck with so few miles. He told my husband he got "hosed". They were kind enough to give him a discount of 97.41, so we only got hosed for 599.95. We won't go back to Wilsonville Toyota. More
by DebA
Employees Worked With
service department
May 17, 2012
Went in for an oil change and brake pads. Been sitting here for over two and a half hours and still sitting. Won't be back. When I Saudi was going to wait, they should have told me how long it w sitting here for over two and a half hours and still sitting. Won't be back. When I Saudi was going to wait, they should have told me how long it would take. I did call and make a reservation. More
by Straytshooter
Employees Worked With
Service dept
November 10, 2011
We had a great experience at Wilsonville Toyota thanks to Don Pendleton and his outstanding customer service! His genuine friendliness put us at ease from the moment we met him. He was helpful, honest and Don Pendleton and his outstanding customer service! His genuine friendliness put us at ease from the moment we met him. He was helpful, honest and sincere. I'm telling all my friends to visit Don at Wilsonville Toyota when they're in the market for a new car. They'll be guaranteed to get service with a smile, and drive home with an awesome ride! More
by Deanna Connell
Employees Worked With
Don Pendleton
