Wilsonville Toyota - Service Center

I want to thank Dave Matthiesen for his help in dealing with an issue I recently had with the service department at Wilsonville Toyota. I appreciate the frank and direct manner he dealt with my concerns. H with an issue I recently had with the service department at Wilsonville Toyota. I appreciate the frank and direct manner he dealt with my concerns. He restored my trust in the department. Thank you, Dave! More

Over and beyond what we were expecting: Listened to the problems, worked hard to fix the issues and treated us with respect and compassion. Ron was friendly, fair and generous, doing all that he could to r problems, worked hard to fix the issues and treated us with respect and compassion. Ron was friendly, fair and generous, doing all that he could to resolve our issues. We were very impressed with his passion for education, teaching and customer service. Jason was extremely patient, respectful, relaxed, and treated us as a friend, not as a necessary sale. Sorry we couldn't purchase this time around. Daniel worked hard to please us by waxing our car to deal with the streaks, very friendly, passionate about his work and realized he could make a difference and anxious to do so. Jessica treated us as a valuable customer, listening and doing what she could to resolve our issues. We came in with a somewhat skeptical attitude, left impressed and wanting to return. Thanks More

Joel is exemplary. I have had my car seviced three times at your dealership and Joel has always been helpful, gracious, informative and communicative. Please give this man a raise before someone else steals at your dealership and Joel has always been helpful, gracious, informative and communicative. Please give this man a raise before someone else steals him away from you! More

The service dept. ready for me at the time of my appt. always with a smile and the service work is completed on time I was given and the price of the service is almost always what I was told. The copons always with a smile and the service work is completed on time I was given and the price of the service is almost always what I was told. The copons are a great way to keep me comming back and saves me some money. "BUT THE BIG SMILE AND THE HELLO JAMES HOW ARE YOU TODAY" always make me smile.. keep up the great service... THANK YOU James E. Stone More

VERY FRIENDLY VERY CLEAN THEY TOLD ME WHAT WAS WRONG WITH MY VEHICLE AND REPAIRED IT IN A TIMLY MANNOR. I LIKE TO KEEP MY VEHICLE IN TIP TOP SHAPE JUST IN CASE I WANT TO SELL IT OR TRADE IT IN I CAN WITH CO MY VEHICLE AND REPAIRED IT IN A TIMLY MANNOR. I LIKE TO KEEP MY VEHICLE IN TIP TOP SHAPE JUST IN CASE I WANT TO SELL IT OR TRADE IT IN I CAN WITH CONFIDENCE. More

I previously visited a different dealership and had a mediocre experience. After visiting Wilsonville Toyota, I would say that past experience was actually horrible because I had no idea what I was missi mediocre experience. After visiting Wilsonville Toyota, I would say that past experience was actually horrible because I had no idea what I was missing! The service station at Wilsonville Toyota is warm and inviting with a nice aesthetic. I had two main people help me, but others who were near by came over to assist as well. Instead of handing over my keys and being left out of the process, I was able to demonstrate my problem, observe the workers as they diagnosed the issue, and talk over all available options. The team made sure I knew what the issue was, the various ways to fix it, and what each option meant. They communicated clearly. Noticing that my service indicator was on, one young man asked if I would also like to have my oil changed since I was there. It was very convenient for me, so I appreciated his suggestion. In the end, my car was completely fixed, my oil changed, tires rotated, fluids refilled, parts checked, and both inside and outside of the vehicle were washed thoroughly. I was given a very detailed print out of what had been done and the results in a very easy to comprehend, visual format. While I had to pay more than I had hoped, the service attendant did some research and made sure to get me the best deal, so it was by no means unreasonable. The team at Wilsonville Toyota went above and beyond to help me. They were friendly and made the experience very personal. I will absolutely be sure to stop in again next time I need any thing, perhaps a new car in the future! More

The sales guy Neil was great and the 2 service calls we have had were as good as it gets. Dave and the guys got everything done and 4 hours earlier than promised. Thanx to all, Ted PS We heard have had were as good as it gets. Dave and the guys got everything done and 4 hours earlier than promised. Thanx to all, Ted PS We heard about Wilsonville Toyota from the TV ads. No Bull ! More

I really loved working with Jessica, she went above and I really loved working with Jessica, she went above and beyond! She found ways to help me and the bill that I didn't even know existed. I highly re I really loved working with Jessica, she went above and beyond! She found ways to help me and the bill that I didn't even know existed. I highly recommend her to people I know. I also had a great experience with John who checked me out! I live in Beaverton, about a block from the Beaverton Toyota, and i would still rather deal with traffic and drive a little farther to come to the NO BULL dealership. More

This was a first visit...I believe that the best auto care comes from those who are brand-specific-certified, no matter what! From the oil change to the most extreme reason. My vehicle is a company car care comes from those who are brand-specific-certified, no matter what! From the oil change to the most extreme reason. My vehicle is a company car previously serviced at your friendly corner oil change center. This service trip was an oil change/transmission service, but it turned out I had a leaking water pump and there was an ignition coil recall that I was not aware of. Would friendly oil change center have caught these issues? Who knows... Not only did this dealership provide me and my car with excellent service, they have won my loyalty for all future services! More

From the moment I arrived I was assigned a service representative who explained the service procedures, kept me informed about issues that arose during the service process then finished with a review representative who explained the service procedures, kept me informed about issues that arose during the service process then finished with a review of the Multi-point Inspection Checklist. I love the free car wash too. I'm a happy customer! More