Wilsonville Toyota - Service Center

The sales guy Neil was great and the 2 service calls we have had were as good as it gets. Dave and the guys got everything done and 4 hours earlier than promised. Thanx to all, Ted PS We heard have had were as good as it gets. Dave and the guys got everything done and 4 hours earlier than promised. Thanx to all, Ted PS We heard about Wilsonville Toyota from the TV ads. No Bull ! More

I previously visited a different dealership and had a mediocre experience. After visiting Wilsonville Toyota, I would say that past experience was actually horrible because I had no idea what I was missi mediocre experience. After visiting Wilsonville Toyota, I would say that past experience was actually horrible because I had no idea what I was missing! The service station at Wilsonville Toyota is warm and inviting with a nice aesthetic. I had two main people help me, but others who were near by came over to assist as well. Instead of handing over my keys and being left out of the process, I was able to demonstrate my problem, observe the workers as they diagnosed the issue, and talk over all available options. The team made sure I knew what the issue was, the various ways to fix it, and what each option meant. They communicated clearly. Noticing that my service indicator was on, one young man asked if I would also like to have my oil changed since I was there. It was very convenient for me, so I appreciated his suggestion. In the end, my car was completely fixed, my oil changed, tires rotated, fluids refilled, parts checked, and both inside and outside of the vehicle were washed thoroughly. I was given a very detailed print out of what had been done and the results in a very easy to comprehend, visual format. While I had to pay more than I had hoped, the service attendant did some research and made sure to get me the best deal, so it was by no means unreasonable. The team at Wilsonville Toyota went above and beyond to help me. They were friendly and made the experience very personal. I will absolutely be sure to stop in again next time I need any thing, perhaps a new car in the future! More

I really loved working with Jessica, she went above and I really loved working with Jessica, she went above and beyond! She found ways to help me and the bill that I didn't even know existed. I highly re I really loved working with Jessica, she went above and beyond! She found ways to help me and the bill that I didn't even know existed. I highly recommend her to people I know. I also had a great experience with John who checked me out! I live in Beaverton, about a block from the Beaverton Toyota, and i would still rather deal with traffic and drive a little farther to come to the NO BULL dealership. More

This was a first visit...I believe that the best auto care comes from those who are brand-specific-certified, no matter what! From the oil change to the most extreme reason. My vehicle is a company car care comes from those who are brand-specific-certified, no matter what! From the oil change to the most extreme reason. My vehicle is a company car previously serviced at your friendly corner oil change center. This service trip was an oil change/transmission service, but it turned out I had a leaking water pump and there was an ignition coil recall that I was not aware of. Would friendly oil change center have caught these issues? Who knows... Not only did this dealership provide me and my car with excellent service, they have won my loyalty for all future services! More

From the moment I arrived I was assigned a service representative who explained the service procedures, kept me informed about issues that arose during the service process then finished with a review representative who explained the service procedures, kept me informed about issues that arose during the service process then finished with a review of the Multi-point Inspection Checklist. I love the free car wash too. I'm a happy customer! More

I've been getting my Prius serviced at Wilsonville for the past 3 years and this is the first time I tried the free shuttle service. It was fantastic and my driver, Izzy, was a very pleasant young man. the past 3 years and this is the first time I tried the free shuttle service. It was fantastic and my driver, Izzy, was a very pleasant young man. I use to bring stuff to work on and wait in the waiting room but I got so much more done at home. I'll use the shuttle service again in the future. More

Jessica gave an accurate estimate of the times needed; she came in to the lounge area to keep me updated and offered me a shuttle ride to where I needed to go; she got me back on the road as soon as the c she came in to the lounge area to keep me updated and offered me a shuttle ride to where I needed to go; she got me back on the road as soon as the car was finished. More

Great customer service! Friendly and welcoming atmosphere. The waiting lounge is comfortable with access to the TV. I can call in the morning and get in the same day which I love!! I will definat atmosphere. The waiting lounge is comfortable with access to the TV. I can call in the morning and get in the same day which I love!! I will definately continue to use this dealership. More

Our 10,000 mile service was flawless. They were able to do the work the same day we called, worked quickly, and everyone in the service area was friendly and professional. They even finished ahead of sche do the work the same day we called, worked quickly, and everyone in the service area was friendly and professional. They even finished ahead of schedule so we could not finish our cribbage game in the waiting room. Thanks for the good service. We will be back in 5,000 miles. More

I have been a customer of this dealership since its inception, and have always had the best of customer service and quality is of the highest magnitude. inception, and have always had the best of customer service and quality is of the highest magnitude. More