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Wilsonville Toyota - Service Center

Wilsonville, OR

4.0
459 Reviews

459 Reviews of Wilsonville Toyota - Service Center

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January 22, 2013

Whenever I pull in for service at Wilsonville Toyota, I am greeted immediately. Most of my maintenance experiences over the past 3 yrs has been positive - work is completed in time promised. More

by bbg53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 19, 2013

I needed to have the clutch replaced on my older 4runner. I had moved from California a year ago and had not found a new repair shop. The shop I used in California was a Toyota certified shop and only ever u More

by MarissaNolan-Layman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally
December 14, 2012

Dave and Dan were excellent on meeting all of our maintenance needs. They bent over backwards to make us satisfied. The service department is great. More

by roneilers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Matthiesen and Dan McLeod
December 02, 2012

Jeremy was friendly, courteous and professional when I came in for my routine oil change. He also informed me I would be requiring some new tires soon and explained why. Jeremy gave me information and p More

by PMunro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy/Service Dept.
November 04, 2012

After leaving my toyota at this car dealership for an entire day for service, I picked up my car to discover a large "J" shaped crack in the middle of the windshield. The service manager claims that the More

by ddadami
Customer Service
Recommend Dealer
No
Employees Worked With
not known
Nov 27, 2012 -

Wilsonville Toyota responded

We want to acknowledge our lack of initial customer service and apologize for leaving you with a poor taste for our business. We have tried to contact you, both on and offline, multiple times to resolve the problem for you. If you would like to discuss the offer we made to pay for your windshield, please give us a call so we can take care of this for you. Thank you, Dave Mathiessen 503-582-9040.

October 25, 2012

I want to thank Dave Matthiesen for his help in dealing with an issue I recently had with the service department at Wilsonville Toyota. I appreciate the frank and direct manner he dealt with my concerns. H More

by Barblk97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Matthiesen
October 07, 2012

Over and beyond what we were expecting: Listened to the problems, worked hard to fix the issues and treated us with respect and compassion. Ron was friendly, fair and generous, doing all that he could to r More

by MCRS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Olson; Daniel , Jason Thompson
September 01, 2012

Joel is exemplary. I have had my car seviced three times at your dealership and Joel has always been helpful, gracious, informative and communicative. Please give this man a raise before someone else steals More

by tamibalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 23, 2012

The service dept. ready for me at the time of my appt. always with a smile and the service work is completed on time I was given and the price of the service is almost always what I was told. The copons More

by James E Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 23, 2012

VERY FRIENDLY VERY CLEAN THEY TOLD ME WHAT WAS WRONG WITH MY VEHICLE AND REPAIRED IT IN A TIMLY MANNOR. I LIKE TO KEEP MY VEHICLE IN TIP TOP SHAPE JUST IN CASE I WANT TO SELL IT OR TRADE IT IN I CAN WITH CO More

by SRAUSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN LONG
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