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Wilsonville Toyota - Service Center

Wilsonville, OR

4.0
461 Reviews

461 Reviews of Wilsonville Toyota - Service Center

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January 31, 2013

The Wilsonville Toyota Dealership and Service Department is always so helpful!! We have worked with Jeremy MacDonald a few times and he is always friendly, happy and a good listener. When we take our Toyota More

by Dona1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
January 28, 2013

Jessica is the best tech that wilsonville toyota has. She goes above and beyond what is required of her. She makes it right the first time and takes no short cuts. She tells you exactlly what the probl More

by alaska12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 22, 2013

Whenever I pull in for service at Wilsonville Toyota, I am greeted immediately. Most of my maintenance experiences over the past 3 yrs has been positive - work is completed in time promised. More

by bbg53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 19, 2013

I needed to have the clutch replaced on my older 4runner. I had moved from California a year ago and had not found a new repair shop. The shop I used in California was a Toyota certified shop and only ever u More

by MarissaNolan-Layman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally
December 14, 2012

Dave and Dan were excellent on meeting all of our maintenance needs. They bent over backwards to make us satisfied. The service department is great. More

by roneilers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Matthiesen and Dan McLeod
December 02, 2012

Jeremy was friendly, courteous and professional when I came in for my routine oil change. He also informed me I would be requiring some new tires soon and explained why. Jeremy gave me information and p More

by PMunro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy/Service Dept.
November 04, 2012

After leaving my toyota at this car dealership for an entire day for service, I picked up my car to discover a large "J" shaped crack in the middle of the windshield. The service manager claims that the More

by ddadami
Customer Service
Recommend Dealer
No
Employees Worked With
not known
Nov 27, 2012 -

Wilsonville Toyota responded

We want to acknowledge our lack of initial customer service and apologize for leaving you with a poor taste for our business. We have tried to contact you, both on and offline, multiple times to resolve the problem for you. If you would like to discuss the offer we made to pay for your windshield, please give us a call so we can take care of this for you. Thank you, Dave Mathiessen 503-582-9040.

October 25, 2012

I want to thank Dave Matthiesen for his help in dealing with an issue I recently had with the service department at Wilsonville Toyota. I appreciate the frank and direct manner he dealt with my concerns. H More

by Barblk97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Matthiesen
October 07, 2012

Over and beyond what we were expecting: Listened to the problems, worked hard to fix the issues and treated us with respect and compassion. Ron was friendly, fair and generous, doing all that he could to r More

by MCRS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Olson; Daniel , Jason Thompson
September 01, 2012

Joel is exemplary. I have had my car seviced three times at your dealership and Joel has always been helpful, gracious, informative and communicative. Please give this man a raise before someone else steals More

by tamibalin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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