Wilsonville Toyota - Service Center

This dealership gets high marks for consistency of helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashi helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashion (especially when I'm having to wait for on site for completion of the work). Keep up these high standards. More

Atmosphere is professional. Staff are pleasant, courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. More

My experience with Wilsonville Toyota was a wonderful experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wan experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wanted for my 2007 Tacoma and then he transferred me to someone in service that had me scheduled the next day for install for my tires, wheel alignment, and oil change. When I got to the dealership I was kindly greeted and referred to Jessica, who was very pleasant. I was impressed at how she knew exactly what my appointment was for just by my name and time. My vehicle was pretty close to the estimated time and appreciated the acceptance of other competitors coupons. My over all experience was great and just wanted to say thanks to all the people that contributed to my experience at Wilsonville Toyota. More

Jeremy provided great service as he was friendly, knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wi knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wilsonville Toyota easy. Great service! More

Jeremy was awesome. Friendly and quick. The entire process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back a process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back and will not hesitate to recommend to friends. More

Two weeks ago, I received a post card from Wilsonville Toyota about a factory recall for my car and recommended that I take my car to this dealer for service. I called the dealer and made an appointment Toyota about a factory recall for my car and recommended that I take my car to this dealer for service. I called the dealer and made an appointment with the service center for Feb. 5, at 2 PM. I was told that the entire service would take about one and half hours. So, I took 2 hours off from work, drove 12 miles from Mountain Park, Lake Oswego, and got to the dealer by 2 PM. After checking in at the service center, the receptionist told me that she saw no appointment for me in her computer. She said that if I wanted to do this service on the same day I had to wait for up to 3 hours for the service. So, I had no choice but to wait. I then called my work and told my manager that I could not make it to work the entire afternoon. It was disappointing. A half an hour later, a gentlemen from the service center came to me and said that my car had already been serviced for this factory defect at the Gladstone dealership, so it did not require a service. I was disappointed about what happened. Wilsonville Toyota could have checked the VIN number to see if it had been serviced already BEFORE sending me the post card and asking me to drive all the way to the service center only to find out that a service was not necessary. I had to take off from work and lose almost $250 of my pay and drove 22 miles to get to the service center for absolutely no reason. Also, the service center could have offered a free car wash for all the trouble, but even that was not offered. So, the entire experience was disappointing to me. Thanks, Ellie More

Took my car for an oil change, I was greeted immediately. They were fast, efficient and friendly. I was impressed with the way Jeremy treated my husband and me and explained all that was done to the car. They were fast, efficient and friendly. I was impressed with the way Jeremy treated my husband and me and explained all that was done to the car. More

As a business person, I rely and expect other companies to be on time and delivery what was promised. Jeremy and the service team started on my car immediately (and I was 10 minutes early) and completed e to be on time and delivery what was promised. Jeremy and the service team started on my car immediately (and I was 10 minutes early) and completed earlier than the time commitment they gave me. I waited for my car and the service lobby was comfortable and clean. The car was delivered back to me clean and the service was professional, but friendly. Very impressive. More

The Wilsonville Toyota Dealership and Service Department is always so helpful!! We have worked with Jeremy MacDonald a few times and he is always friendly, happy and a good listener. When we take our Toyota is always so helpful!! We have worked with Jeremy MacDonald a few times and he is always friendly, happy and a good listener. When we take our Toyota's to the service department we are treated with respect and they don't waste our time. We highly recommend Wilsonville Toyota for sales AND service!! They are true to their "NO BULL" statement. More

Jessica is the best tech that wilsonville toyota has. She goes above and beyond what is required of her. She makes it right the first time and takes no short cuts. She tells you exactlly what the probl She goes above and beyond what is required of her. She makes it right the first time and takes no short cuts. She tells you exactlly what the problem is and she gets it done. She communicate wonderfully with me and makes sure that I am happy with the service. Her smile lights up the store everytime I pull in with my truck. She knows me by name and that is what makes Jessica a super star. She is a great asset to Wilsonville Toyota, I will never go any where else. Adam Berg More