Wilsonville Toyota - Service Center

I received a call from Greg one of the sales guys. He said they were interested in buying my car from me. I had already scheduled a 50k warranty / service checkup for later that day. Weary about doing an said they were interested in buying my car from me. I had already scheduled a 50k warranty / service checkup for later that day. Weary about doing another transaction with this dealership (I will explain this later) I decided to go in, and crunch some numbers anyway. I'm not one to hold grudges against anyone. The first transaction (Bought a 2010 Corolla) I was dealing with a sales guy name JR. JR didn't really explain much, and he really rushed everything. He really didn't seem to really care what type of vehicle I was getting or if I was really happy with it. I went from a 2003 Tahoe Z71 4x4 so going from that to a basic car was a huge deal for me. The 2010 corolla was "Certified Used" it had 26,400 miles on it when I got it, it already had bald tires, and had a minor ding on the rear back bumper which you couldn't see just by glancing at it. He kept saying "It's better than new" so I didn't really look it over and that's my fault. I've never had a car that new and that young in its life so again, my fault for not looking it over. After about 2 weeks I had it, the drivers side rear tire bulged out and popped. I was not happy to say the least cause I found out the rest of the tires will need to be replaced soon within the next 5 to 10k miles. I wasn't going to call the dealership and complain because who has ever seen a dealership after 2 weeks ever do anything about something like tires regardless what condition the vehicle is in. The 30k mile checkup was due. pretty quick. (My commute is 33 miles one direction per day this is why I wanted out of the Tahoe. 12mpg vs 34 lol you do the math) JR kept telling me during signing how awesome and wonderful the warranty I got was and told me its a no worry warranty. everything is covered. kept saying that over and over again. this is another thing that really irritated me... Misrepresentation of said warranties. come to find out, it was just a prepaid maintenance 55,000 mile "warranty" so smiles went to a frown during service pretty quick. after that was over with, I went on with life. A couple of days ago, when I was in for the 50k checkup on the 2010 corolla, I met Greg. Dude was awesome. From start to finish, it seemed like the guy actually cared. Was night and day dealing with this guy vs JR. I was glad to hear that JR left a long time ago. I figured i'd give this guy a shot. We sat down and talked for a few minutes then went and looked at a couple of cars. First the new camery then the new corolla. Very long story short, we crunched some numbers, I picked out the car this time, and they wrote it up. He explained everything in great detail. The 2014 corolla is a complete redesign and now it is completely awesome. This is the first time I've ever bought a brand new car and Greg did a great job with making the experience a positive one. He removed all of my ill feelings single handedly. Just goes to show you don't base everything on one single transaction. Greg and everyone else I talked to that day was extremely awesome. Boyce for a bean counter :) is awesome and awesome at his job. he remembered me from the first time I showed up with the Tahoe. Nice to be welcomed every time you come in and have a personable experience because the people are good at what they do. More

I felt like a celebrity when i drove up. I could go a block away for Toyota service, but I will make the drive to your dealership. Unreal how I was treated.. Even got a chair massage... Courtney was rea block away for Toyota service, but I will make the drive to your dealership. Unreal how I was treated.. Even got a chair massage... Courtney was really on the ball too ... thank you .. I'll be back More

During the holidays I had my 2010 Prius serviced which I purchased from this location last year. Even with the heavy flow of traffic, the service department provided an example of amazing service, and war purchased from this location last year. Even with the heavy flow of traffic, the service department provided an example of amazing service, and warm welcome. Micheal Heatherly, who sold me my car, saw me getting a service and welcome me back. It was nice to talk to him after the past year, and he went over options for my son, who will be getting his own car early next year. Eventhough I was told it would take a few hours, my car was ready in under a hour. Service like this is hard to find, but nice to share with friends and family. Thank you for your continued excellent standards for the Greater Portland area. Christopher Morton. More

I absolutely love Jason Thompson or as we call him Jamaica Jake. In fact, he was so wonderful that I have no problem buying all of my cars from him in the future. We have two girls that are fast app Jamaica Jake. In fact, he was so wonderful that I have no problem buying all of my cars from him in the future. We have two girls that are fast approaching driving age, and will need efficient reliable cars, Wilsonville Toyota will be the place that we go. The only remotely negative thing I can say has nothing to do with the purchase or execution of the sale, but rather when I took the car for the required Free maintenance. I love that this is supplied for my new vehicle in 3 months I've gotten over 11112 miles on it, clearly I love the car. All was will with the maintenance check with the exception of the first time, the car wasn't vacuumed and the second time, the back window was still dirty (under the wing) after the car was washed. This in no way has discouraged me from ever returning. More

Great dealership to visit. helped me with an oil change and a low tire that just needed some air. Got me back on the road quick. Would recommend again. and a low tire that just needed some air. Got me back on the road quick. Would recommend again. More

Great job. Thank you! Everyone there is super friendly. We are from out of town but I would definately recommend this dealership to people I know We are from out of town but I would definately recommend this dealership to people I know More

I have been going to Wilsonville Toyota for about 6 years now to have my cars serviced even though I live about 45 minutes away. I choose this specific dealership for the fantastic play room for my young chi now to have my cars serviced even though I live about 45 minutes away. I choose this specific dealership for the fantastic play room for my young children. I feel it's a place I can hang out and my children will be happy while my van gets an oil change. I also love the friendly atmosphere. Everyone there always had a smile on their face as if they love coming to work everyday. It means a lot to me to do business with a company that treats their employees well as much as their customers. More

Took new car, (only a few weeks old), in to have a tire replaced, (not any fault of the tire, ran over sharp object). The tire was damaged beyond repair. Jordan was extremely helpful and bent over backward replaced, (not any fault of the tire, ran over sharp object). The tire was damaged beyond repair. Jordan was extremely helpful and bent over backwards to help out. Very efficient and friendly. More

I just wanted to say thank you again for the amazing example of customer service that I received from Savannah Popovic and Jeremy MacDonald this afternoon. Not only did I get a appt. for tomorrow morni example of customer service that I received from Savannah Popovic and Jeremy MacDonald this afternoon. Not only did I get a appt. for tomorrow morning like I asked for, but I also got the price for the work and this was all completed within approx. 15 minutes through your live Chat system. I have never been disappointed with the service at Wilsonville Toyota! It truly shows that Wilsonville Toyota builds their business through customer service. Thank You Again!!! Your employees are certainly trained to go the extra mile to help your customers. PS: I just wanted you to know that I did the same live Chat with Gresham Toyota this morning (Gresham is where I live) and I was told a service manager would either call or email me and I still have not heard from them...... Regards, Charlie Forth More

the staff and mechanics of wilsonville toyota are friendly and make trustworthy recommendations. i have not had any problems dealing with them since 2010. The service department is excellent at provi friendly and make trustworthy recommendations. i have not had any problems dealing with them since 2010. The service department is excellent at providing quality work and customer service. my 2005 tundra runs great! thank you wilsonville toyota More