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Wilsonville Toyota - Service Center

Wilsonville, OR

3.9
460 Reviews

460 Reviews of Wilsonville Toyota - Service Center

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July 31, 2015

The way to do business! We rolled into the service department a few minutes early, and we were immediately greeted by a friendly and prepared associate. The rest was perfect More

by David4tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Webb
July 30, 2015

Fast Service Had my 2nd service apt since buying my new car last Nov, and as always they are fast / friendly and do an amazing job. they even gave my dog some t More

by seattletrigrl11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Webb
July 30, 2015

Went very smoothely Appt, drop off and pickup went like clockwork. They did a Good job and I have no complaints. I plan to use them again in the future. More

by ROLLIE109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McKowen
July 29, 2015

Service and recall part Katie took my car in exactly as my appointment time and called to let me know my car was ready. I accepted the complimentary car wash, but it had not More

by jimanddeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Henry
July 28, 2015

Good Experience From beginning to end it was a pain free experience and the time frame needed was right on the dot. I will be back. Thank you! More

by DAWNMATT0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glesty Waters
July 27, 2015

Somewhat dissapointed They claim to be the friendliest place but I did not truly find that experience. When I arrived no one greeted me but one person yelled out to me tha More

by gary4101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
you can look up records to find employee names
Jul 31, 2015 -

Wilsonville Toyota responded

Thank you for the feedback. We are terribly embarrassed and truly sorry for delivering this level of service to you. This aren't the kinds of activities that have helped us earn such a strong reputation in this business. It's unacceptable and we immediately took action to work on these problems. Thanks again for alerting us to the issues.

July 27, 2015

Great service The service was done in an efficient and timely manner. Need to work on the web scheduling, i.e., email confirmation of appointment. But overall a More

by SUNNY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 23, 2015

Busy Sunday Help! I appreciate the fact the service department was able to find time to fix the very low oil level in my car on their extremely busy Sunday. They worke More

by jeannorthrup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 22, 2015

1st service Simple and easy. The service was scheduled around my time constraints and I was able to pick up my vehicle on a Sunday when my scheduled permitted. More

by GDREWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Webb - service consultant
July 22, 2015

Very polite service personnel Appreciated that they told me as I came in how long it would take. Had a clean waiting area with choice of seats/areas to wait in. No wi-fi password p More

by PDXBOOKWORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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