Wilsonville Toyota - Service Center

Royce was extremely helpful when I brought my car in. He was professional and the work got done right when he said it would. Would definitely seek out Royce for future visits. He was professional and the work got done right when he said it would. Would definitely seek out Royce for future visits. More

I value my partnership with wilsonville Toyota. I have never felt pushed or maneuvered. I would recommend wilsonville to anyone without hesitation. In fact I have in the past recommended them. The I have never felt pushed or maneuvered. I would recommend wilsonville to anyone without hesitation. In fact I have in the past recommended them. There are well trained informed and pleasant people working with wilsonville The accommodations there are very pleasant and I do enjoy knowing that my car is being taken care of to the nth degree now More

Brandon in the service department went above and beyond by providing excellent customer service! Knowing I live far away, and the service was going to take most of the day, he saved me a loaner car! This i by providing excellent customer service! Knowing I live far away, and the service was going to take most of the day, he saved me a loaner car! This is the definition of great customer service. Thanks again Brandon! Kristina Brahler More

Looking for a highlander , the sales person was very helpful, and let me ask the questions from him and the service writer about highlanders and if there are any issues paper work went smoothly for buyi helpful, and let me ask the questions from him and the service writer about highlanders and if there are any issues paper work went smoothly for buying the highlander More

Great quick service and nice! I got the car I really wanted at a reasonable rate. I got the car I really wanted at a reasonable rate. More

I have never been so impressed with a service center. They are the best. I was not a fan years ago but now I will not go anywhere else. I had a bid from a non-Toyota mechanic shop for 2600.00. I got a se They are the best. I was not a fan years ago but now I will not go anywhere else. I had a bid from a non-Toyota mechanic shop for 2600.00. I got a second opinion from Wilsonville toyota and they diagnosed the real problem and fixed it for $130.00. They are great. Highly recommend. More

I cannot say enough wonderful things about the service team at Wilsonville Toyota! Jonah and Norma are dream team advisors, and the technicians are exceptional! I experienced unfortunate and costly roden team at Wilsonville Toyota! Jonah and Norma are dream team advisors, and the technicians are exceptional! I experienced unfortunate and costly rodent engine damage on my 21' Camry Hybrid, twice in less than a month. I literally felt like I was the unluckiest person! Jonah immediately put my mind at ease, and took the time to educate me on how to prevent repeated damage. He took care of everything, literally. What a gift! The technician did a remarkable job! I am so grateful. Skillfully replaced a chewed engine cover, two harnesses, and the wires too. Super quality and clean work. Many thanks! I can't leave without mentioning Norma. What a rock star! Outstanding service every visit. Vincent is awesome too! I wish I could give 10 stars!! More

I expected that they included the Tire rotation in my oil change because its part of what I paid. After the service, they did not do it How do I know?, I always put marking on the mags of 2 front wheels usin change because its part of what I paid. After the service, they did not do it How do I know?, I always put marking on the mags of 2 front wheels using my marker. I asked the adviser why? He said maybe his Technician think that my SUV does not need the tire rotation! Ever since our vehicles ( I have 2 other Toyota vehicles ) reached an averaged of 6K I brought it to Toyota Dealers including Gresham Toyota and Gladstone Toyota and they to included always the tire rotation. I'm expecting the Adviser to tell me that he's sorry, But when he defended his technician, I'm not happy about it. This is the first time it happened to me and and I will never forget it! I'll very happy if the Service Manager will reach out to me. Thank you! More

The service department is very inefficient. You’ll be required to make an appointment and then still wait 1.5+ hours for something as simple as an oil change. You’ll be required to make an appointment and then still wait 1.5+ hours for something as simple as an oil change. More

Called in for oil change and was told it would take 1 hour to an hour and a half to do basic service. I was given one price over the phone and then given another price when I got to facility after look hour to an hour and a half to do basic service. I was given one price over the phone and then given another price when I got to facility after looking at the web site for coupons. Dropped truck off and waited in lobby. After waiting 2 hours and 15 minutes I enquirered about how much longer. Was told they have been having an issue with the service techs giving notice and it would probably be another hour to change the oil. I asked why they didn’t say that to me when I dropped it off and was told “sorry”. I’m asked for them to bring my truck out front so I could leave. The gal helping me was friendly but the communication for the amount of time was not helpful. I will continue going to Gladstone Toyota after this experience. I would not recommend bringing your toyota their for service unless you ask the right questions More