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Wilsonville Toyota - Service Center

Wilsonville, OR

3.9
460 Reviews

460 Reviews of Wilsonville Toyota - Service Center

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October 26, 2015

Wheel bearing replacement Good communications. Provided a loaner car for overnight until part was obtained. Car cleaned inside. Nice people. I have had all my service done at More

by RWOEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
October 25, 2015

Excellent Service Department! Thank you again for diagnosing and correcting a small but challenging issue with our "14 Highlander. We are always treated with respect @ Wilsonville More

by LoveagoodIPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Waters, Mechanic - Caleb (sp?)
May 15, 2024 -

LoveagoodIPA responded

Boy, those were the days. Wilsonville Toyota’s service department has gone downhill since 2015, service advisors are totally incompetent and I would not trust this department with any of my Toyota vehicles. Boy, I could tell you stories. I would recommend avoiding this dealership as my family, colleagues and neighbors now do. Attempted to get my 2024 4Runner’s 1st oil change done today and I was told that I would be responsible for part$ to having it changed at 5000 instead of the 10,000 mile manufacture recommended timeframe. This was all clarified with the service manager but, I had to walk to his office instead of him meeting me out front by my vehicle.

October 24, 2015

Quick, positive response to unscheduled request I needed a tire replaced because I wrecked on the night before and was running on a donut. Went in without an appointment and they graciously accommo More

by CPHARKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Henry
October 23, 2015

Excellent! As usual, we were very pleased with our service experience yesterday. Love your TV ad; it's honest! Keep up the good work. Yoli Feiner More

by YoliFeiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Henry
October 22, 2015

Great experience from the service team as they took care of! Had a great experience working with the service team as they handled my needs in a timely manner. Love this dealership as this is my fourth car that I More

by TONYDAVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 22, 2015

Always professional and fair. This is an awesome dealership. I always feel treated fairly with professional service. I have owned Toyota Four Runners since 1990. Wilsonville does More

by CHRISPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glesty Waters
October 22, 2015

Top service I appreciate their friendly service and their employees seem to always be in a good mood. As I was leaving I was handed a free car wash card. Love my More

by WENDYSTEARNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Henry
October 22, 2015

Quick and easy Except for the fact that my maintenance contract is not tied In any way to my car when I schedule service, it is a simple, no fuss, high quality exper More

by KNOXRBIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Seigfred
October 21, 2015

great service friendly, helpful knowledgible people, helped make this an easyno hassle experience. The work to be done was explained to me clearly so I could unders More

by NELSONR2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Henry
October 20, 2015

Excellent service! I've been going to Wilsonville Toyota for about 4 years. I'm never disappointed with their service. They always go the extra mile and their online spe More

by CW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Livingston
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