Wilsonville Toyota - Service Center

So Glad Lucas Is Back The last time that I took my suv into the service dept. I was told that Lucas no longer worked there. He was missed. I am so happy he is there again. The last time that I took my suv into the service dept. I was told that Lucas no longer worked there. He was missed. I am so happy he is there again. More

5,000 Lease check up On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks On time and work completed in the time frame given at check-in, Great Service, oil change, tire rotation and points inspection all completed. thanks More

Simple and Good Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" Just regular maintenance this last visit but so prompt, courteous and a nice area to wait for me and my dog. They charged a very minimal "parts only" charge to replace a burned out brake light which I really appreciated too. More

Great Service The service team at Wilsonville Toyota is amazing. They go above and beyond to make sure your vehicle is taken care of, so that when you drive away yo The service team at Wilsonville Toyota is amazing. They go above and beyond to make sure your vehicle is taken care of, so that when you drive away you know that quality work was done! More

Great Service from Travis Gwin Just wanted to give Travis Gwin a major thank you for the great service that he provided when I had my 2001 Tacoma in for service. Travis took care o Just wanted to give Travis Gwin a major thank you for the great service that he provided when I had my 2001 Tacoma in for service. Travis took care of all of the maintenance details and personally gave me a ride back to work. He's a great employee and should is one of your best! Joe Blank More

Timeless Great service as always. They always make you feel at home and keep you informed through out the entire process. The waiting room is comfortable and Great service as always. They always make you feel at home and keep you informed through out the entire process. The waiting room is comfortable and easy to relax in. More

Great service, great people, great value I recently had my Tacoma serviced and want to say thanks for the excellent experience. I live on the coast and still have my Tacoma serviced with I recently had my Tacoma serviced and want to say thanks for the excellent experience. I live on the coast and still have my Tacoma serviced with your team. In my thinking they are one of the best around. Great people, service and value. Thanks John from Tillamook. More

Pleased - But would have liked a demonstration of options Very Pleased with my new 2016 Camry and the color is perfect. This is our 2nd purchase with you. I did think while waiting 40 minutes for paperwork Very Pleased with my new 2016 Camry and the color is perfect. This is our 2nd purchase with you. I did think while waiting 40 minutes for paperwork to get completed and just sitting at the desk., I should have had somewhat of a tour of the 2016 Camry options it offered. This purchase was not brought on by us, we came in for an oil change on my 2013 Camry... This new vehicle is some what different so I needed to read my manual to find where things were. I do feel that is an important part of selling a car., as I was not given that ... I too am in Customer Service and we can't have our clients leaving with not knowing where things are. I had to wait for my husband to come outside because I popped the hood instead of the brake release before I could leave in my new car :-( But I do enjoy my car. More

Not timely I have had my car serviced for its scheduled maintenance covered under Toyota care before this visit. I chose to return to continue for maintenance ev I have had my car serviced for its scheduled maintenance covered under Toyota care before this visit. I chose to return to continue for maintenance even though I would now have to pay. I was disappointed though that it took over 2 hours, a 1/2 hour over the time told to me to get my car returned. I was even more disappointed that it took longer than it has in the past without the car washed or vacummed which had been part of the service before. I would have appreciated knowing in advance that this was no longer part of the service. When they finally told me the car was ready it took them 20 minutes to "bring it around" I was a half hour late to meeting people at my house. Which I should have been an hour early for. I was also Mis-quoted the price by $20 when I booked my appointment. There were other mishaps and confusions, including which car was mine, that I would usually overlook but this time too any things went wrong and it was extremely frustrating. I am seriously considering taking my car to somewhere that will do everything including vacuuming and washing for half the time. More