Wilsonville Toyota - Service Center

10000 mile service Great fast service quicker than promised will come back and recommend to everyone and purchase another vehicle from your dealership and keep coming b Great fast service quicker than promised will come back and recommend to everyone and purchase another vehicle from your dealership and keep coming back too More

Outstanding service Took my Siena in for an issue with the audio/navigation deck. While I was there I got the oil changed and tires rotated. Chuck was attentive to the is Took my Siena in for an issue with the audio/navigation deck. While I was there I got the oil changed and tires rotated. Chuck was attentive to the issue and his service was outstanding! I wouldn’t consider taking the van to the dealer 45min away for an oil change, but after today I won’t take it anywhere else. More

Our Car Leasing Experience A very enjoyable experience leasing a car. Enjoyed talking with Colin. Colin seemed knowledgable. Things were done efficiently. It was a pleasant expe A very enjoyable experience leasing a car. Enjoyed talking with Colin. Colin seemed knowledgable. Things were done efficiently. It was a pleasant experience. Colin politely listened to all of our stories. More

Routine maintenance Great service today. Costumer service was friendly and fun. The coffee bar and waiting area comfortable and clean. With the wi-fi I was able to get Great service today. Costumer service was friendly and fun. The coffee bar and waiting area comfortable and clean. With the wi-fi I was able to get some work done. More

Great service experience. Would recommend Wilsonville Toyota to anyone looking for a new car and great service department. Were extremely helpful and did not pressure me to Would recommend Wilsonville Toyota to anyone looking for a new car and great service department. Were extremely helpful and did not pressure me to make a decision there on the spot. More

A Rocky start. Went here with a friend to service their preowned vehicle, after a bit of confusion and a rocky start, we were helped by ellie who ensured our needs w Went here with a friend to service their preowned vehicle, after a bit of confusion and a rocky start, we were helped by ellie who ensured our needs where met. More

Inflated oil change prices in new year Greatly disappointed Today I brought my Lexus 2015 IS 350 in for an oil change. For the last year I have enjoyed bringing my vehicle in for this s Greatly disappointed Today I brought my Lexus 2015 IS 350 in for an oil change. For the last year I have enjoyed bringing my vehicle in for this service because of the convince to my home and great prices, which would run about $69. When dropping of my vehicle today they quoted me a price of $129, a jacked-up price because my vehicle was a Lexus apparently. Same oil, same filter, but now the price was doubled. They simple said this a “management decision”. I am greatly disappointed, and as I called other Toyota dealerships the the price was still the same as I would have expected, not $129. Sadly, you have lost my business moving forward as a cost of $129 for an oil change (even synthetic) is absolutely robbery. Sincerely, from a lost customer More

Car service Very easy when it comes to checking in and getting your car service. Love Toyota care and hope this type of car service continues once Toyota care is Very easy when it comes to checking in and getting your car service. Love Toyota care and hope this type of car service continues once Toyota care is up. More

Broke my car twice BTW, I'm only posting this review because Wilsonville doesn't get it. I still get frequent calls and emails from them, although I've made it VERY cl BTW, I'm only posting this review because Wilsonville doesn't get it. I still get frequent calls and emails from them, although I've made it VERY clear I'll never return. So here you go. I'm usually happy to give anyone a second chance. So I recently returned to Wilsonville Toyota service after an absence of 4 years, because I had an airbag recall. I stopped going to them four years ago because, during a routine maintenance, they neglected to put the plug back in my engine after an oil change. My Landcruiser had to be towed back to them. At the time the service manager didn't do anything except assure us that there would be no long term damage. (There was.) But the air bag recall was something I figured would be easy--and it's been 4 years. Maybe they've improved, I thought. However, when I picked up my car, they had somehow lost the cup insert in the front console. It's a part that they don't make any longer. After MANY messages the new service manager he finally returned my call. I returned to have the entire unit replaced (at their cost). After a 20 minute wait, the service person had GREAT news for me! They FOUND the insert! Why did I wait 20 minutes for this GREAT news? Why did they not tell me this as soon as I checked in? Why did I return? All valid questions. They offered me 20% off my next service with them as compensation. I will not be returning. EVER. I notice the manager's name is no longer listed on the checklist below, so that's something. More