461 Reviews of Wilsonville Toyota - Service Center
Excellent Customer Service all around. This is my second time with Azhar and it was even easier and more straightforward than the first. Every question I had was answered and I got a bette This is my second time with Azhar and it was even easier and more straightforward than the first. Every question I had was answered and I got a better deal than I knew was possible. More
Bought a used Camry. Took it home and gave it a once over. Found it was overfilled with oil. Took it in and it was 1.5 plus quarts over filled and the wrong filter was pu Took it home and gave it a once over. Found it was overfilled with oil. Took it in and it was 1.5 plus quarts over filled and the wrong filter was put on it. It was serviced by this dealership before I bought it. They said they fixed it and overfilled it again! More
Recently I purchased a used 2024 Toyota Tundra and received excellent service from my sales representative John Scott. While I was waiting for my 4Runner to receive service, I decided to check out the received excellent service from my sales representative John Scott. While I was waiting for my 4Runner to receive service, I decided to check out the used Tundras. I have been looking since last summer. He did a good job of listening and then said they didn’t have exactly what I was looking for. He suggested I check out a used 2024 with very low miles. The truck was much nicer than I was looking for and the price was not that much more than the older models. He walked me through the process patiently even suggesting a less expensive option for running boards than that which I settled on. Several weeks after purchase he checked in with me again to make sure that I didn’t have any further questions. More
Yair was very kind, courteous and efficient. I would return here for a new purchase as the process was very easy and the No Bull is for real. Seamless. I would return here for a new purchase as the process was very easy and the No Bull is for real. Seamless. More
I brought my 2007 Tacoma in for an oil change, and to see what was wrong with my tire sensors. The time I got there was 13.22, and the finished time was 16.58. Totaling 3.36 hours. The cost for that day see what was wrong with my tire sensors. The time I got there was 13.22, and the finished time was 16.58. Totaling 3.36 hours. The cost for that day was 94.99. They tried to bully me into doing the 5 tire sensors at 1129.90. I went to .Les Schwab for a nail in tire. They also told me about the tire sensors, and if I wanted it fixed. I got a quote for 304.91 for everything. I won't be back to Wilsonville Toyota ever again. They wasted my time. When it was time to pickup my pickup, they said "YOU KNOW WHERE ITS AT". No vacuuming, no car wash, no apologies. More
The bull in the No Bull tagline is revealed after this dealership has your money. Our purchase experience was good (cash out for a brand-new vehicle) until we were sold the add-ons such as ceramic coating dealership has your money. Our purchase experience was good (cash out for a brand-new vehicle) until we were sold the add-ons such as ceramic coating and clear bra to "protect the car". Once this dealership takes your money for a product that really isn't that effective, the roller coaster begins. Customer service after purchase is poor and demeaning. We've purchased four Toyotas from other Portland area dealerships with no issues. Wilsonville Toyota has lost our trust. More
Everyone was very nice and welcoming, especially Logan Beko. He made buying a car fun. Beko. He made buying a car fun. More
Overall the dealership has been okay to deal with, the salesman was helpful and friendly. However we took the brand new Rav4 back a couple of weeks later to have a plastic coating put on the front end as salesman was helpful and friendly. However we took the brand new Rav4 back a couple of weeks later to have a plastic coating put on the front end as they recommended doing so. When we got the car back it smelled awful. It was an overpowering chemical smell like paint thinner. We left the car windows open for 3-4 days but the smell was still so bad we couldn't even drive it for more than a few blocks without getting a sharp headache. About a week passed and by chance we opened the back hatch door and found a garbage bag they'd left, that was full of paper and tape etc. from the installation. The contents of the bag was the problem. We put the bag in the garbage and within a few days the smell in the car dissipated. Agreeably this was not the end of the world, but we replied to one of the "how did we do" service emails they sent us, explaining what happened and never heard anything back. A month has passed so I guess no one cares enough to respond. After buying three cars at that dealership I would've really appreciated a simple "we are sorry"...or at least something.... but we got nothing. To add insult to injury we've started noticing the plastic they installed is bubbling in a couple of spots. Not a happy camper... Small things make a big difference... we definitely wont be returning there for service OR to buy another car. This Dealer rater requires me to enter a persons name in order to complete this posting, but we do not know who was at fault so I simply selected the first name on the list (apologizing to that person in advance as they probably had nothing to do with this. More
My wonderful RAV4 needed new tires, so I went to Wilsonville Toyota to take advantage of their tire sale. So I came for tires but left with a Corolla Cross that was even better suited for my curren Wilsonville Toyota to take advantage of their tire sale. So I came for tires but left with a Corolla Cross that was even better suited for my current needs than my beloved RAV4. This is the happy result of working with Chris Guidi and this dealership, where I have years of good experiences. When he first asked, I said I had no interest in anything other than my RAV4, the 4th one I purchased. But as I though about it a few days later, I felt I should at least look into what was available. So I agreed to talk with him at the dealership, certain there would be nothing better than what I had. But I said we could talk about it. He asked what I wanted; I said a small version of the RAV4, easier for me to drive. He suggested we look at the little Corolla Cross. We went for a drive, and I realized this was IT, exactly what I wanted and perfectly suited to my current needs. Chris and I had worked together before, I trusted him and had always had good experiences at the dealership. So he went to work, and I left with a car perfect for me. He's that kind of guy, and I'd recommend him to anyone who values honesty, accurate listening, and a lot of extra work in a short time. I believe he can work that way because he is in this dealership that encourages it. More