Wilsonville Toyota
Wilsonville, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,719 reviews
They matched the best price in the Portland area on price, when we requested Internet quotes from five local Toyota dealers. When we went in we worked with the same person, Bill, throughout the experie price, when we requested Internet quotes from five local Toyota dealers. When we went in we worked with the same person, Bill, throughout the experience. who was very pleasant to work with. There were no unexpected add-ons. We got exactly what we wanted and nothing more. More
I called to make an appt. I wanted to bring it in at 12:00 noon. They said we are all at lunch then bring it in at 1:00 so I waited. I arrived right at 1:00 said it would be ready by 2:30. 2:20 recei 12:00 noon. They said we are all at lunch then bring it in at 1:00 so I waited. I arrived right at 1:00 said it would be ready by 2:30. 2:20 received a phone call said it was the Calaper. Would cost $300.00 to repair. I already spent $100.00 to tell me the problem. It would not be done until 5:30, I could not wait until then. I arrived at the dealership at 4:15 waited while I stood there listening to the service man on his cell phone with a personal phone call. After several minutes he finally helped me said he would get the car but advised "not to drive it because the brakes were not safe." I asked also if they replaced the winshield wipers as indicated on the work order, "oh no I did not see that.... it should only take 5 minutes to replace them... you have to go purchase them over at the other counter. I walked across the area where they service the cars and purchased the wiper blades. Now why did I have to go to another dept. to purchase them..... is that why they did not put them on? They could not walk across the garage and get them? After I waited 10 more minutes to get help at the "purchase" counter I returned to the original "check out counter", guess what the "employee" was on the phone again. I waited again until he finished his phone conversation.... 45 minutes later they finally gave me my car with the new wiper blades. My dear friend followed me to the Goodyear store near my home.... they said nothing is wrong with your calapers.... I then took it to Les Schwab for a second opinion I should them a copy of the work order from Wilsonville Toyota "your calaphers are fine". I could not believe it so we got another opinion from a personal friend who is a mechanic. They were fine. Wilsonville Toyota can not be trusted... I would have spent $400.00 for no reason. And driven out of my way 20 miles to stand at the counter and be ignored. It was a wasted day, time, money and lots of aggravation. The original reason why I went to this Toyota dealership in the first place was to establish a new relationship and switch our business. We were looking for a new relationship to purchase a new car eventually also where we could get good service. We have received numerous offers in the mail to check Wilsonville Toyota out ... we did I will NEVER go to a Toyota dealership again. I will purchase a Honda or Ford before I go to another Toyota dealership. I received a follow-up phone conversation from the Service Manager at Wilsonville Toyota.... he wanted me to bring my car back to "check it out".... why would I want to drive it 20 miles to have them be rude and lie to me again. More
Great Service. Fair price. Overall great experience. Dealer even sent a technician to house for homelink programming issue. They care about what the customer thinks. Refreshing considering the current Dealer even sent a technician to house for homelink programming issue. They care about what the customer thinks. Refreshing considering the current customer service environment. Would recommend them to friends and use them again. More
We shopped a number of dealers looking for a dependable 4-wheel or all wheel reasonably priced car or suv for our son who commutes about 30 miles a day to his job in Southern Oregon. The weather is a bit 4-wheel or all wheel reasonably priced car or suv for our son who commutes about 30 miles a day to his job in Southern Oregon. The weather is a bit more treacherous there and we wanted something safe and reliable in all conditions. Our sales person from start to finish was Robert Kupper. We told him him what we were looking for and he showed us a number of options both used and new to fit our needs. We settled on a 2010 Rav4 after he showed us different purchase and financing options. The sales experience was straight forward and seamless. Robert was honest, knowledgeable and patient. I would recommend this salesman and this dealership without hesitation. More
I sent out a few emails to different Toyota dealerships around the Beaverton Metro area, and all of the emails said the same thing. Please do not call me, please email me only as I am in and out of meeting around the Beaverton Metro area, and all of the emails said the same thing. Please do not call me, please email me only as I am in and out of meetings all day long and don't want to have to go through a lot of voicemails. It is easier for me to respond to emails. Out of all of the dealerships I contacted (there were about 8 of them) Don at Wilsonville Toyota is the ONLY ONE who respected my wishes and corresponded with me via email. That was huge for me, and a huge factor in my deciding to do business with the dealership. Also, he is the only person who answered my questions honestly and openly and didn't tell me to come in and see him before he answered my questions. I wanted to have everything in order and ready before I met with someone ~ and in order to have that done I needed certain questions answered. Nobody else would answer anything without me coming in and seeing them. I don't do business that way period. I had the opportunity to work with Don and Boyce (mostly Don) and I couldn't have asked for a better experience. I have been putting off buying a car for far to long because I didn't want to deal with the whole car buying experience. The car buying experience with Wilsonville Toyota was completely different than I expected, and they made everything very easy. I don't live in Wilsonville, but I will be making the drive everytime my Scion needs to be serviced, oil-changed, anything. I am willing to drive 20-30 minutes to have them work on my car, because I trust that they will do an amazing job! Thanks guys! More
Due to bad experiences in the past, I've been wary of car dealerships and steered clear of them for many years! I'm a loyal Toyota driver (owned a Celica, Camry, and Corolla - all bought via private party) dealerships and steered clear of them for many years! I'm a loyal Toyota driver (owned a Celica, Camry, and Corolla - all bought via private party) and was thinking about getting a "new" Toyota, maybe a 4Runner. Wilsonville Toyota's "No Bull" campaign intrigued me, so I decided to check it out. My boyfriend, Russ, and I walked onto the lot, bracing ourselves for the "classic" salesman onslaught. I was checking out the new 4Runner displayed at the entrance when I noticed someone in the vehicle. I was telling Russ that I didn't really like the new 2010 model, too boxy, and preferred the older body styles. Turns out, the guy in the 4Runner was a sales guy, and asked us how we were doing and if we needed any help. At first, I thought, "Oh no, here we go!" But that thought lasted only a second, because Brad, the sales guy, was totally cool from that first moment. He answered all my questions and put up with my test driving about five different vehicles. I seemed to have my heart set on a slightly older 4Runner, so I told him that I'd like to come back and test drive two more vehicles. On my next visit, there just happened to be a 2008 white 4Runner that just came in, sitting in the back lot, and not even put throught the pre-owned certification process yet. I still test drove the other two cars, but ended up with the 2008 4Runner, and I love it! Brad was so awesome, I recommended him to my mom, also a loyal Toyota driver, who swore she would never step foot on a car lot ever again! After a lot of hassle with the credit reporting agencies and inaccurate credit histories, my mom now owns a 2010 Corolla, with leather seats and all the extras! Brad and his colleagues kept plugging away at my mom's credit "problem" over the next several days and were able to make it work. My mom will still have to deal with the credit bureaus on her own, but Brad got her started on the right track. Brad obviously loves his job, and even says so. He stayed late to help me get through the sales and loan process. He even stayed late the day my mom came in and work through the loan approval process. In no way did he make it seem like we were taking too much of his time, but I felt bad anyway. Brad really accomodated me and my crazy schedule and I truly appreciate it. He also introduced me to the service staff and showed me around the facility, since I will have my car serviced there. Brad has kept in touch to make sure everything is going smoothly and kept me updated with the progress of my mom's loan (with her permission, of course). And I think he might have another sale on his hands in the near future... Russ, my boyfriend and die-hard Ford truck driver, likes Brad and is impressed with his customer service, which just may have won him over to actually buy a Toyota truck. It's our understanding that Ford and Toyota have swapped "information" and the Toyota trucks look similar to the Ford trucks. So, we'll see... Anyway, we're going to try to get Brad and his family to go bowl a Monte Carlo soon! More
I liked everything about working with Wilsonville Toyota. We were able to begin with email and were given a reasonable price for a Prius II right away. Our salesperson, Eric Kalik, was unfailingly polite and We were able to begin with email and were given a reasonable price for a Prius II right away. Our salesperson, Eric Kalik, was unfailingly polite and informative. The test drive was very pleasant. Eric answered many questions for me and was very knowledgeable. More
Had been interested in an AWD Wagon/Crossover. Test drove several - Volvo, Honda and Toyota. Found the price/value of the Toyota Venza to be the best deal. The "No Bull" policy at Wilsonville Toyot drove several - Volvo, Honda and Toyota. Found the price/value of the Toyota Venza to be the best deal. The "No Bull" policy at Wilsonville Toyota is the real deal. I don't think I've ever gone home from buying a car without a stomach ache and this time it was no big deal. So far the Venza is treating our family well. Will definitely recommend Wilsonville Toyota to friends looking for cars! More
Stopped by to look at a used Nissan Frontier Crew Cab Truck. Erik Kalik, our salesperson, was helpful, answered relevant questions, and patient with us while test driving the Nissan & another used Toyot Truck. Erik Kalik, our salesperson, was helpful, answered relevant questions, and patient with us while test driving the Nissan & another used Toyota on the lot. I appreciate not being pressured and supplied with the information that I needed to make a good purchase. Not once did I feel confronted with a question implying "when are you going to buy this vehicle?" The buying process was quick and efficient- the whole process took a few hours, with little waiting. Plus the Nissan truck was in great shape, not thrashed like a few others. I feel that I paid a fair price. This has been my best experience at a dealership so far. More
While looking for a new car I had the privilege of working with Brad. Brad was friendly and courteous and seemed more concerned about helping me find a car that met my needs than he was with simply se working with Brad. Brad was friendly and courteous and seemed more concerned about helping me find a car that met my needs than he was with simply selling me a car. There was never any pressure to buy a car in the moment, never any sales pitches designed to manipulate me into making a choice on the spot (as was experienced at other dealerships...) Brad was considerate, respectful, and knowledgeable. In addition, Brad was incredibly patient and allowed me to test drive multiple cars (sometimes more than once) and was always available to answer any questions I had. I will never go anywhere else to buy a car. More