Wilsonville Toyota

WOW! That's the first thing that comes to mind when I think of my experience buying my new Rav 4 at Wilsonville Toyota. It was awesome!!! I have never come into a dealership and felt more comfortable buy think of my experience buying my new Rav 4 at Wilsonville Toyota. It was awesome!!! I have never come into a dealership and felt more comfortable buying a car. Their business model is outstanding and made this the best car buying experience I have ever had. I have purchased many vehicles but never have I been treated so well and with so much respect. The whole process took about 2 hours, which is much less time than I have ever spent when buying a new car. My sales person, Robert Kupper, was very knowledgeable and I appreciated only having to deal with one person for the whole transaction. He didn't talk down to me because I am a woman or make any assumptions. He explained everything I needed to know and I have to say that he is the best salesperson I have ever worked with! I have already told all my friends and family about Wilsonville Toyota and I will not go anywhere else to buy a car! When my daughter is ready for her first car in a couple of years, we will head to Wilsonville Toyota. Karen Rukke More

It was a great experience dealing with one person from start to finish. Eric was very knowledgeable and a pleasant person to work with. Thank you for such a refreshing and fun experience buying our car. start to finish. Eric was very knowledgeable and a pleasant person to work with. Thank you for such a refreshing and fun experience buying our car. We would recommend your dealership to anyone who is looking to purchase a vehicle. More

My husband and I were looking for a 2nd car. We knew what we wanted and didn't want to get "sold to". Nick was very helpful by email and phone in answering our questions so we could narrow down our sea what we wanted and didn't want to get "sold to". Nick was very helpful by email and phone in answering our questions so we could narrow down our search before we got to the dealership. We looked at 2 cars and picked our favorite. The paperwork process was easy and smooth. We were able to see where every dollar was going and our options in detail regarding additional warranties and insurance. We didn't feel like we were getting a hard-sales tactic during the sale. Nick has been helpful in answering additional questions as we've come up with them. It was a great experience. More

This was absolutely the best experience I've ever had buying a car. Everything went perfectly, we were treated well (our dogs too) and went home happy. There was no pressure and everyone was very friendl buying a car. Everything went perfectly, we were treated well (our dogs too) and went home happy. There was no pressure and everyone was very friendly. We didn't plan on buying that day but Daniel was still very polite and patient with us. Thank you Daniel and Wilsonville Toyota! We will be back ! More

I needed a new car, as mine was close to breaking down daily on my 45 mile commute. When a co-worker of mine, a former Wilsonville Toyota salesman, told me I needed a Toyota Tundra, I told him that I wou daily on my 45 mile commute. When a co-worker of mine, a former Wilsonville Toyota salesman, told me I needed a Toyota Tundra, I told him that I would -never- drive a Toyota. I told him I had driven my father's 4-Runner and a Corolla while working private security and I did not like them at all. He was persistent, not just in Toyota quality, but specifically in Wilsonville Toyota. His promise of hassle-free shopping, an amazing price, and the quality of service intrigued me enough to get me in for a test drive of the Tundra. Two hours later, I was driving my brand new 2010 Toyota Tundra SR5 4x4 back home. Not only was I convinced on Toyota quality, but I am considering for the first time using the service department at the dealership, specifically Wilsonville Toyota, for my service. This is mostly so that I can make sure that this car, unlike my others, lasts a very long time and retains its value. I want to ensure that every oil change, tire rotation, and routine service is recorded and logged, and that there are no little surprises that might come up where someone tells me, "Oh yea, you should have been looking out for this to service." When I got home, I spent about two hours just sitting in the car, listening to the XM Radio, and playing with the features (I love the integrated garage door opener). When I got stuck on whether I had a feature or not, and how to access it, I called Brad up. I got his voice message and expected to get an answer later in the day. I was extremely surprised when less than five minutes later, my radio was cut off to show me an incoming call. I hadn't had anyone call me yet on the built-in Bluetooth communication system. It was Brad calling back to answer all my questions. I didn't expect that quick of an answer, quite honestly. I think the passion with which I was faced during this experience is what convinced me the most. I've been to a lot of car dealerships, and this is the only place I've been to where the people honestly and completely believe in the quality of their product. I didn't feel like they were trying to make a sale just to get me to buy something. Furthermore, I went in intending to get a Crewmax, not the Double Cab that I went with. Both my co-worker friend and Brad both looked at me and said, "You don't need the Crewmax." I asked to see the Crewmax Limited in black, since I like black cars, with all the features. They brought it up and I sat in it, and the features it had extra were the in-dash navigation, leather seats, and sonar. The salespeople there actually said, "You'd be paying more for something you don't need." When they showed me the difference in legroom from the Double Cab to the CrewMax, the difference was incredible! But it was more space than I needed and not only did I know I didn't need it, but the dealership encouraged me not to go beyond what I wanted or needed. I haven't really had that experience before, that's for sure. I love my truck and am already planning my first road trip with it. More

We went to Wilsonville Toyota because we were specifically looking for a Trail version of the 2010 Toyota 4Runner and they had one in stock. From the moment we were introduced to Matt, we were v specifically looking for a Trail version of the 2010 Toyota 4Runner and they had one in stock. From the moment we were introduced to Matt, we were very impressed with his courtesy, knowledge and friendliness. Matt walked us through the entire process from start to finish and it was really nice not to feel rushed or pressured in any way. This was the least stressful car purchase we have ever experienced. We were also impressed that both owners of the dealership came over to introduce themselves and thank us for our business too. We ordered some accessories for our vehicle and the service department quickly called us to schedule an appointment and provided us with a loaner as the work required several hours. The work was completed earlier than anticipated and everything looked great upon picking up our car. I would highly recommend this dealership to anyone interested in purchasing a Toyota. More

We worked with Sean Day on the purchase of our new Toyota Tundra. Sean was great and embodies the "no bull" spirit of Wilsonville Toyota. Sean was honest, did not try to sell us stuff we didn't need and gave Tundra. Sean was great and embodies the "no bull" spirit of Wilsonville Toyota. Sean was honest, did not try to sell us stuff we didn't need and gave us options to find just the right combination of features to meet what we wanted. Sean never pushed or rushed - and gave us plenty of time to make our decisions. What was really great is that throughout the enitre process, we worked only with Sean - Sean even did our trade-in appraisal. We weren't "delivered" to someone in Finance or anyone else - just Sean. As I looked around the busy showroom, there were people buying cars and they all looked as relaxed as I did - that says a lot for this dealership. It's not just fancy advertising, they mean what they say about the "no bull" experience. I would definitely buy from Sean and Wilsonville Toyota again. More

This was the first time in 39 years of marriage that my husband and I truly enjoyed buying a car, and it was Daniel Strajna's attentiveness, accommodations, and delightful sense of humor that made it so pl husband and I truly enjoyed buying a car, and it was Daniel Strajna's attentiveness, accommodations, and delightful sense of humor that made it so pleasant. He was patient as I drove 4 cyl. and 6 cyl. cars and asked him question after question. He handled the paperwork quickly and efficiently. We were delighted to get our license plate when we picked up our new car rather than having to make a trip back for the plates as with other dealerships in the past. His after-the-sale customer service has been excellent as well. In addition to Daniel, every employee we encountered at the dealership was friendly, polite and helpful. Daniel was leaving for Denver the day after we picked up the car to visit his sons. As part of the deal, I tried to get him to take me with him to Denver so I could visit my daughter who lives there. That didn't happen and it was the only thing that could have made this a better experience. More

We contacted Nick and told him we were looking for a used SUV with 6-7 passenger seating and our price range. He called us back and provided a short list of items in the inventory and suggested we come and l SUV with 6-7 passenger seating and our price range. He called us back and provided a short list of items in the inventory and suggested we come and look them over. We drove out from Portland to Wilsonville, about 20 miles. Nick was very helpful, cheerful and knowledgeable, even answering all our questions about the different used cars other than Toyota. He showed us a 2008 Honda Pilot that was in our price range and was slightly bigger and several thousand less than several Toyota Highlanders that we looked at. This was the most pleasant car buying experience we have every had! He gladly showed us price comparisons on other Honda Pilots and the Blue Book pricing and we feel we received excellent value for our purchase. We would recommend this dealership to anyone who asked. Super job Nick!! Steve and Deb Swope More

Because I own a business and did not have time to purchase a new vehicle in the regular manner, I specified the package I wanted and sent out multiple requests for a quote on a new Toyota Tundra. Li purchase a new vehicle in the regular manner, I specified the package I wanted and sent out multiple requests for a quote on a new Toyota Tundra. Like many others, I work hard for my money, so I wanted a good price on my new pickup. My first response was from Nick Nystrom at Wilsonville Toyota. He listed the options that I had requested and explained several points that I did not know about Toyota that were very helpful. His quote was not only the lowest but was very clear and concise. There were no unanswered questions or sudden surprises. Nick's professionalism and quick response to the actual questions I asked, convinced me to deal with Nick and Wilsonville Toyota. In the first paragraph of his response he stated "I am confident you will see the value in doing business here - saving you time, money and giving you the best buying experience you've ever had." and that was exactly my experience! Nick was exellent to work with and came through on everything he promised. I have never recommended auto dealers to other people because I felt thery are pretty much the same, but Wilsonville Toyota and Nick Nystrom changed my opinion. In fact, I recommended Nick Nystrom and Wilsonville Toyota to a friend at work and he purchased his new Toyota there also. When I buy my next new vehicle I will only change one thing. I am going directly to Nick Nystrom at Wilsonville Toyota. Steve Read President SMRCC, Inc. More