Wilsonville Toyota

We worked with Mark and Brad, each gave 110% and you can't expect more than that!!! They each provided courteous and deliberate information, They were helpful with regard to furnishing options to questi can't expect more than that!!! They each provided courteous and deliberate information, They were helpful with regard to furnishing options to questions asked and specific information regarding specifications which were otherwise obscure to the layman. They spent time wizely, they did not have to go look for answears.Honesty and good character were displayed, which is not an easy task in this environment...They were able to bring integreity to the transaction...Thank You, Wilsonville Toyota. More

The purchasing process was very open and transparent. Our salesperson was honest,and took time to explain the dealership's way of doing business. Our purchase involved a "cash for clunkers" trade, and w Our salesperson was honest,and took time to explain the dealership's way of doing business. Our purchase involved a "cash for clunkers" trade, and we visited the dealership several weeks in advance of the official program rollout. We tested two different models of the Tacoma we were considering. About a week before the program started, Scott called and arranged to complete the paperwork. On the first day of the program, we brought in our trade and were ready to go in a much shorter time than expected. We would definitely recommend this dealer to friends and family. More

We were treated very professionally and found Scott to be very knowledgeable and personable. We were regretting our "new car experience" from encounters we had in the past from other dealerships and were ve very knowledgeable and personable. We were regretting our "new car experience" from encounters we had in the past from other dealerships and were very impressed with the business practices, "no bull" of Wilsonville Toyota. We did not want to haggle with the salesperson. We had done our homework before going to the lot and appreciated the professional way we had been treated. We will recommend Scott to our friends. We found our experience to be exceptional. More

I just want to say thanks to Nick for the terrific service - no pressure and he really listened to my needs. Found the perfect match and the payment is great too. I was dreading shopping for a new c service - no pressure and he really listened to my needs. Found the perfect match and the payment is great too. I was dreading shopping for a new car - no worries at Wilsonville Toyota - stressfree. Thanks again Nick! More

By far the best buying experience my wife and I have ever had. We go through cars often because we like new models so dealing with car dealers is always the down point, but Wilsonville toyota has my buisness had. We go through cars often because we like new models so dealing with car dealers is always the down point, but Wilsonville toyota has my buisness. They were a no hassel dealer for sure. We could either do the deal or not, there was no pressure. More

When we first arrived it looked like no one was there to help us, but a few minutes later Clarisa came out and asked if we had been helped. I thought that was very different for a dealership. I'm used to help us, but a few minutes later Clarisa came out and asked if we had been helped. I thought that was very different for a dealership. I'm used to having 3 or 4 salesmen watching us get out of the car and "pouncing" on us. I was very impressed with this, also there was absolutely no pressure. Everything went very smoothly. I'm definitely recommending you to anyone I know looking for a new or used vehicle. Clarisa also stated that she is a new sales person, she could have fooled me. She was confident and knowledgable. Kudos to whomever is training her! More

Great experience so far. We are waiting to hear whether or not our truck will be totaled in an insurance claim. If not it will be fixed. We were told that if it is not totaled that Wilsonville Toyota Scion or not our truck will be totaled in an insurance claim. If not it will be fixed. We were told that if it is not totaled that Wilsonville Toyota Scion will accept our vehicle in the cash for clunkers program and re-write the loan within 30 days of our original date. If that happens and they honor that then we will have had one of the best car buying experiences ever. More

I. Customer Service From the moment we parked our car I. Customer Service From the moment we parked our car in the Wilsonville Dealership, we were greeted by Nick, who showed great hospitality and was I. Customer Service From the moment we parked our car in the Wilsonville Dealership, we were greeted by Nick, who showed great hospitality and was very friendly, easy-going, and informative. We did not feel pressured at all during our experience in picking our car, and Nick showed a great amount of patience and confidence throughout the entire process from selecting our vehicle to finally signing the lease. II. Quality of Work The quality of work that Nick showed, as well as the manager who helped us to negotiate a good deal for the terms of our lease, were exceptional. Through every stage, the car dealers showed great attention to detail and made accurate and fair assessments. Even the actual vehicle itself was flawlessly delivered, handled with care. III. Friendliness As mentioned earlier, the dealer was extremely friendly and personable. I felt completely at ease throughout the process, thanks in large part to the manner in which the dealer conducted himself. The other representatives there were also very friendly as well. IV. Overall Experience Overall, this was the best experience I have had in visiting a car dealership. Unlike most dealerships, the dealer did not seem pushy and offered honest, to the point, perspective on the cars I was interested in. Based on my overall experience, I would definitely suggest other friends to go to this dealership when deciding to purchase a car. V. Price I am very happy with the final price of the car. Through honest and direct negotiations, the dealer and I were able to come up with a lease agreement that best suited the amount of payments that fit best for me as the customer. I was satisfied with the final lease agreement signed. More

This dealership advertises that they have one "only price" and don't have any bull in their new car sales process. I was skeptical and was a long time Costco auto buyer, but since they are nearby, wan price" and don't have any bull in their new car sales process. I was skeptical and was a long time Costco auto buyer, but since they are nearby, wanted to check them out. I was amazed that they truly are what they say in their advertisement! The price was at or below the Costco price at the Costco designated dealership that we went to. The salesman was non pressure, and knew so much more about the car we were interested in than other salesmen at other dealerships where we looked at cars, and very easy to work with. The dealership actually lets you take the car and try it out on your own for a day to make sure you like it before you buy it, and for us, that was really a plus! The dealership had lots of cars to chose from, were very willing to get another car from another dealership if we liked the features better, and was a very clean, spacious place to do business in. We felt welcome, appreciated as customers and respected. There was NO dickering about the cost because it truly was their lowest price, and it wasn't bull, but true. What a fantastic concept in selling cars! We are sold and will do all of our maintenance with them. This is the first time I am doing an online review on any purchase, but I was so pleased with Roy, our salesperson, and the transaction, that I felt obligated to let others know about this dealership. What a find for us; finally car buying made easy and ....pleasant. More

Wow, Wow and WOW! It's a long story about how I Wow, Wow and WOW! It's a long story about how I ended up at Wilsonville Toyota, but I am so glad I did. I went in on 7/11 with a list of cars Wow, Wow and WOW! It's a long story about how I ended up at Wilsonville Toyota, but I am so glad I did. I went in on 7/11 with a list of cars I wanted to look at, including the Matrix and Rav4. I was greeted by Rick H. and told him what was first on my list. But, before, we went anywhere he let me know how Wilsonville Toyota worked and that was just the beginning of the "joy ride" transaction I had. Rick was so patient as I tried each of the vehicles out. It was amazing how I was able to really test drive the Matrix..... not just around the block but in areas where I could actually check out it's peformance. (I actually didn't drive very far in the Rav4 due to MY choice, as I thought I had gone the distance for the test drive as I had experienced at other dealerships). After viewing, driving, reviewing and addtional test drives I let Rick know I wanted to go home look at all the options available to me. I also wanted to talk to my husband about it and make sure my precious cargo (my greyhounds would fit in the back). Rick offered me an extended test drive ~~~ take the vehicle home for the night, show it to the hubby and see if the dogs fit. Again, wow, wow and WOW, but that was an uncomfortable prospect for me, so I headed home with so much information, options and a very stunded look on my face, actually it was a huge smile! When I walked in the door, my husband was surprised to see the key of the car I was going to trade in my hand..... he was sooo sure I would have brought home a new car! I do that sometimes! I just started babbling about the experience I had at Wilsonville Toyota and told him that I decided not to even check out another Wilsonville dealership based on my experience at Wilsonville Toyota, besides the Matrix was superior to other car I was considering and the options outstanding (this included financing). I was aware that Rick would not be in on Sunday 7/12 and had told him that I would make a decision and get back to the lot on Monday 7/13, but after some thought I just had to take a lot and the trims I was looking at and make sure that my dogs would fit in the vehicle, so I measured my trade-ins head clearance in the back area (it was VW New Beetle and yes, they fit perfectly) and went to the Wilsonville dealership. I was greeted by Romulus and after I told him that I had been there the day before working with Rick and that I just wanted to look at 2 of the Matrix vehicles and measure the inside (I am sure they have seen many things but not someone like me walking in with a bright orange Stanley Tape Measure, he let me know about their one person process again and took me inside and told me that we would have to call Rick about the transaction. I again stated that I just wanted to look and "measure" and after some conferring it was ok for me to do so and not take away anything from Rick's possible sale to me..... Anyway to make this long story a tad bit shorter, I worked with Romulus and I was able to drive the vehicle home today. I did ask more than 5 times to anyone who would answer (and they all did in the same way) how this would work out for Rick and for Romulus. I can tell you with previous dealings with other "sales" reps, I never gave it a second thought about what they would get out of my purchase ~~~ it was alway so stiff, difficult, grueling and inpersonal. Here I truely felt the need for them to get what they truely deserve for their service and TOTAL patience with me. Then with the delivery, I would say more the "presentation", of the vehicle to me, I meet Kari K., the Customers Relations Director. But prior to that, I watched as she sat in my soon to be new vehicle and washed the windows, as other employees carefully cleaned the wheels, checked the engine compartment, etc. She even vacuumed the carpet again after she got out of the vehicle... because she has stepped inside! Wow, wow and WOW, I asked her again if both of the wonderful people, Rick and Romulus, I worked with would be treated, acknowledged and get their pay. I was assured that was the Wilsonville Toyota way and believe her completely. I certainly hope that is the case, as I don't want to burn any bridges with anyone I dealt with because I will be back!!! Lisa M. Tualatin, Oregon More