Wilsonville Toyota

Excellent service with very well spoken and informed sales people. Clean dealership even the service department. Right car at the right price slogan works well for this dealership. I would definatlly re sales people. Clean dealership even the service department. Right car at the right price slogan works well for this dealership. I would definatlly refer a friend and or relative to Chad Holton and Nic Nystom. More

Nice people, very personable & helpful. They don't try to over sell or push things you don't want. Very clean and organized dealership. I have used the service department before and I liked the care try to over sell or push things you don't want. Very clean and organized dealership. I have used the service department before and I liked the care we received then so we came back to buy. We liked the no haggle pricing, it is far and on target. More

The service was excellent and done in a timely manner. The vehicle was washed by hand due to add on equipment issues. This was greatly appreciated and above expectations. The customer waiting area is very The vehicle was washed by hand due to add on equipment issues. This was greatly appreciated and above expectations. The customer waiting area is very clean and has many ammenities, beverages, puzzles,Etc. A pleasure to purchase and service a vehicle here. More

I bought a new highlander from Chad today and I wish I could buy another one! I hate dealerships where they try to haggle and wear you down so that you buy something you don't want at a price you can't af could buy another one! I hate dealerships where they try to haggle and wear you down so that you buy something you don't want at a price you can't afford. I was impressed by the "no bull" policy. He asked if I had ever been there before and when I said no he took us on a tour of the whole place and said that we come in anytime and ask anything. Chad is daily new (he let it slip) but otherwise I would not have known. He seemed like a seasoned pro to me! I appreciated his honesty and candor throughout the deal! Chad you made a customer for life! Thanks again! I'm the hero at home because of our deal! More

Even though Wilsonville Toyota-Scion was highly recommended to us, our individual past experiences with car dealerships and car salesmen had us a little on edge going in. We were indeed very pleas recommended to us, our individual past experiences with car dealerships and car salesmen had us a little on edge going in. We were indeed very pleasantly surprised with the courteous and professional conduct of the Wilsonville Toyota-Scion staff & employees, and especially with Don Pendleton. He was very helpful, warm and personable, and there was no pressure at all, from start to finish. We were shown everything that we wanted to see, had the freedom of taking our time to compare vehicles and to ask questions. He was very knowledgeable about individual vehicles and was able to give us factual information on each one, which helped us immensely. After test driving the Toyota Camry and the Prius, we both fell in love with the Camry XLE on its appearance, exterior & interior. We decided on the Camry XLE which was much more than we were intending to purchase, but the difference between it and the LE was well worth the difference in price and we have no regrets at all. Don Pendleton & Nick treated us as we would want to be treated as customers--no pressure, no "switcheroos" or anything like that... Althouth we intend to keep our "Cami" for years to come, we would NOT hesitate to go back to Wilsonville Toyota-Scion car dealership again for future purchases. George and Dee-Dee from Forest Grove More

When I started shopping for a car (Toyota was already the choice), Wilsonville Toyota was immediately recommended as THE dealer to visit. I had some time, so I thought I'd check out the competition first. choice), Wilsonville Toyota was immediately recommended as THE dealer to visit. I had some time, so I thought I'd check out the competition first. My first call went to Gladstone - their internet sales guy was friendly, and after some slightly questionable mathematical gymnastics arrived at a quote of $18,100 for the 2010 Corolla I was interested in. Not bad, but about $900 over what I had figured the price should have been after rebate. Second dealer was Broadway - since they had a used 2009 Corolla ($15,995) to look at I went to the trouble of visiting in person. The 2009 was sold before I got there, so I took the offer to drive a 2011 ($19,700) since they were out of 2010's. All went well until the sales manager decided to insert himself into the conversation. I'd already told the salesman that I was not going to be buying that day (I had to be at work in about 20 min) and I told the manager the same thing. Turns out the manager didn't listen too well. Off he launched into the "Better buy it now or they will be all gone tomorrow" high pressure sales pitch. The manager lost the dealership that chance for my business in that moment. After trying to stop the pitch several times I basically had to walk out. Another day, another dealer. Number three on the list was Gresham. Like Gladstone, a friendly sale rep and a quote of $18,300. Now I was almost $1100 over what the price should have been, based off dealer invoice minus the $1000 rebate. Having set the baseline I called Wilsonville and spoke with Sean Day, whom I had been assured would give me the best possible price with no BULL. When I told Sean what I was looking for and the price I was trying to hit, his first response was, "I think I just sold the last 2010 Corolla." And this is where the difference really starts to show! After running the numbers on a couple of 2011's for me, Sean could obviously tell the prices were higher than I was hoping for, so he asked if he could get back to me in about an hour. Sure thing. I gave him an email address and sat back to wait. Within the hour my email was waiting. Sean had found me a 2010, in the right color, with the right options. Price? $17290. And there is was ... right where the price was supposed to be after the rebate, and NO BULL! Needless to say, I bought the car a couple days later, and the experience at the showroom was everything I would have expected. Paperwork was lined up before I got there, and with a minimal amount of signing (and of course a little waiting), I was out the door with my new car! Bottom line: Sean Day / Wilsonville Toyota will get every recommendation I have the chance to make. More

We bought our Durango for 13 years ago and remember the ridiculous amount of hours we spent at the dealership during that purchase, so we where a little apprehensive about doing it all over again. Working ridiculous amount of hours we spent at the dealership during that purchase, so we where a little apprehensive about doing it all over again. Working with Rob was awesome. He was very honest,humorous and informative. He answered all our questions and made it very easy for us to make the right choices. Our experience buying a new truck from Rob was so much better than we could have hoped for and we thank him very much for that. We did not feel any pressure during our visit and was very satisfied when we left. I will definitely recommend Rob to friends and family now and in the future. (P.S. Love the Truck!!!) More

Went in to pick up a used Ford. Car was in excellent shape. I had an easy time dealing with Chad, and he was the only person I had to deal with. No pushy sales managers or finance people. They gave m shape. I had an easy time dealing with Chad, and he was the only person I had to deal with. No pushy sales managers or finance people. They gave me a very fair price for the car, and didn't push any extra warrantys or anything after I explained that I wasn't interested in them. Chad was very easy to work with, and the car has been excellent so far, even after driving it 1000 miles in 2 days. My only complaint would be that they messed up my paperwork, and I had to re-fill out everything a second time. Also, they forgot to include some title payments into my original quote, however the difference is minimal. They worked hard and fast to correct the mistake, though, which I appreciated. Car was washed and detailed nicely. Carfax and inspection notes were provided. If I need a new car in the near future, and I'm in the Wilsonville area again, I'd return in a heartbeat. More

We recently bought a 2011 Toyota Prius and our sales person was Bobby (Rob)Kupper. I should add at the onset that we came to Wilsonville Toyota because two of our relatives had just purchased new vehic person was Bobby (Rob)Kupper. I should add at the onset that we came to Wilsonville Toyota because two of our relatives had just purchased new vehicles from Rob and were extremely impressed with his customer service. Having just retired after working for 25 years in a professional service organization (law firm) in which client service was a key organizational value, I was somewhat skeptical about the claims from some of the ads for Wilsonville based on multiple prior experiences with car dealerships. I even kidded Rob about the title on his business card of "Customer Advocate." In our dealings with Rob, he totally validated the title on his business card and the assertions by Wilsonville Toyota about how their sales process is different from other deals were definitely accurate. The last time we bought a Toyota at another dealer, we essentially walked out because after four hours of painful negotiations, redundant meetings with different layers of sales people and mispresentations, we were done. The sales manager intercepeted us at the door and offered us the original deal we had negotiated. At Wilsonville, we dealt only with Rob who was extremely knowledgeable, verified all the information and responded to the many questions we had. He did not waste time pressuring us when we told him that we were not interested in some extras or various financing options, came out to the dealership outside his normal schedule to meet our timeline and followed up promptly on additional details to finalize the transaction. In summary, we felt that Rob was definitely our advocate during the entire process and overall it was a very pleasant experience. To describe (in writing, no less) the purchase of a new car as a "pleasant experience" still amazes me, but we will definitely return to Rob and Wilsonville the next time we are in the market and would definitely recommend him and the dealership. DWW More