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Wilsonville Toyota

Wilsonville, OR

4.8
5,933 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,933 reviews

December 11, 2012

We dealt with Sean Day, our overall experience was very positive and very easy, he took the time to answer all of our questions and never once seemed put out to do so. I would recommend him as a salesperso More

by davidsturges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Day
December 04, 2012

We leased a new Toyota Camry; Greg was great and helped us thru the process, getting the numbers sorted out and the delivery handling in the best possible way. David (Customer Care), Brad (sales manager More

by rraviv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg McMillin
December 04, 2012

Ronnie worked his butt off for us, very nice and respectful, he did exactly what he said he would, no games what-so-ever. I will be recommending Ronnie personally to my friends and family. More

by MMarling
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 02, 2012

Jeremy was friendly, courteous and professional when I came in for my routine oil change. He also informed me I would be requiring some new tires soon and explained why. Jeremy gave me information and p More

by PMunro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy/Service Dept.
November 30, 2012

Sean spent the time with me needed to come up with a Tacoma with just the right equipment at the right price and without all the usual hassles. In addition we negotiated a fair value for my trade-in. More

by detlefcurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Day
November 22, 2012

Excellent and relatively quick purchase process. No headache!! No game playing. Am very supportive of this business model and would definitely return in the future. Have recommended to my insurance ag More

by judybelk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 19, 2012

Can't believe what a great experience I had with Sean at Wilsonville Toyota! Sean is a true professional and I would highly recommend you to go see him if you are looking for a great car, great mileage and More

by Judyjudyjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Day
Nov 29, 2012 -

Wilsonville Toyota responded

Thank you for your business and for taking the time to write about your visit with Sean Day here. Welcome again to the Wilsonville Toyota family. Please let me know right away if there's anything you need from us. -Ron Owens, Vehicle Operations Director, Wilsonville Toyota.

November 13, 2012

The "experience" at Wilsonville Toyota was a mess from the get go. We called earlier in the day inquiring on a specific vehicle that was on their website. A "gal" said it would be waiting up f More

by rjaxon
Customer Service
Friendliness
Price
Recommend Dealer
No
Nov 29, 2012 -

Wilsonville Toyota responded

I wish I had more to say here other than, I'm sorry. We really dropped the ball in your case and I sincerely apologize for attracting you up here only to deliver this poor level of treatment. Thank you for giving us that first opportunity to earn your business. We should not have treated it so lightly. I also want to thank you for alerting me to these issues so we can take corrective action and prevent similar occurrences in the future. We've already utilized the information you gave us to determine the breakdowns that caused you to be upset, and we have a new training plan in place. It's said that we learn more from our failures than our successes in business. So, thank you again for your honest comments and for helping us to improve. Finally, I do thank you for responding positively in our offline conversation and look forward to the opportunity to meet with you in person in the future. Sincerely, Dave Jachter, Owner/GM, Wilsonville Toyota

November 13, 2012

The buying experience was easy and they found our color too! They were patient with as we had to think about the purchase. Thank you More

by toadman13
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dan & brad
November 13, 2012

I have been to a lot of car dealerships and have always despised the way that I was spoken to by the salesmen. Usually, I felt as though they were just looking for me to buy, buy. buy as quickly as possibl More

by aharrison12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Nov 29, 2012 -

Wilsonville Toyota responded

Thank you for taking the time to leave us these nice comments about your visit and purchase experience. We really appreciate your business and look forward to seeing you again! -Ron Owens, Vehicle Operations Director, Wilsonville Toyota

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