Wilsonville Toyota

I had an amazing experience at Wilsonville Toyota! My sales associate, Billy Yi, was by far the best I have ever encountered during my car buying search! The facility was very clean and beautiful! One of sales associate, Billy Yi, was by far the best I have ever encountered during my car buying search! The facility was very clean and beautiful! One of the best parts for me was the area for the kids! I have a little toddler and it helped keep him occupied during the entire time I was doing paperwork. Billy never made me feel pressured, and the price that they gave me for my lame Ford was too good to turn down! Billy was very professional and all the staff there was very sweet! I will be a returning customer again some day! More

It was Great working with one person to make the deal. The customer service was very friendly, non-pressure and timely. Between Billy and Josh the whole deal from start to finish was handled with the Best The customer service was very friendly, non-pressure and timely. Between Billy and Josh the whole deal from start to finish was handled with the Best customer service that I have received in a long time!!! More

Mr. Snodgrass has a fantastic to go the extra mile to make all the transaction smooth. No stress, just everything eas easy. Also Josh Von Ruden was a great help. In my experience and this is the second make all the transaction smooth. No stress, just everything eas easy. Also Josh Von Ruden was a great help. In my experience and this is the second time a buy a car from Willsonville Toyota has been great! helen stahl More

Uneducated and unprofessional service team! Got a letter Uneducated and unprofessional service team! Got a letter from Corporate Toyota my 2010 Prius Brake Booster recall. I called my local Toyota dealer W Uneducated and unprofessional service team! Got a letter from Corporate Toyota my 2010 Prius Brake Booster recall. I called my local Toyota dealer Wilsonville Toyota and they scheduled the service for me. The car would need to be with them for a day, and they said no loner car is available. I come on the scheduled day for this service to be done, and they tell me “we are so sorry but we do not have the parts for this recall, we will call you when we will have it.” I wasted my time and gas. A week and a half go by, I hear nothing! I call them 2 weeks later. At that point I am told sure bring the car and we will inspect it first. I told them that I already came before and you guys sent me back because you had no parts, so I asked why the story changed, and the response was “well I am doing my job right, but the other guy that sent you back does not know what he is doing”. After 5 minute of back and forth finger pointing, I told them that I will take my business somewhere else, and the shocking thing is the service representative at this Wilsonville Toyota dealership says “Go ahead, please do take your business somewhere else” I called Broadway Toyota in Portland OR and in 2 minutes, I had an appointment made for the service and they have the parts in stock, and they have a loaner car. More

Rochelle connects with her customer and makes them feel safe and comfortable. From the test drive to the loan process to delivery. I told her what I wanted including trying to exchange plates and tires fr safe and comfortable. From the test drive to the loan process to delivery. I told her what I wanted including trying to exchange plates and tires from a Camry that was totaled - she made it all happen and answered all my questions large or small. She even helped discover a small error in the financing and fixed it. I would highly recommend Rochelle to anyone needing honest answers and patience. She is the one you want!!! More

I visited Wilsonville Toyota in early July to purchase a used 2011 Sequoia I found in their web ad. The vehicle had just came in and was still on the service rack being serviced. There were a lot of issues used 2011 Sequoia I found in their web ad. The vehicle had just came in and was still on the service rack being serviced. There were a lot of issues with the vehicle that were persuading me to not purchase it. I asked for the issues to be fixed before I would agree to the purchase. After the issues were corrected, I was still not happy and felt that this vehicle was trying to be pushed out the door. Boyce Maclaurie and Jeff Parker stepped in and took over with the repairs. In a matter of 5 business days, everything was fixed to "like new" condition. These two managers went above and beyond to make sure customer service and satisfaction were the top priority. I was given a great used vehicle for my family to use while the repairs were being done. The Sequoia was sent to top notch companies that specialize in the specific repairs to insure the repairs were done correctly. They repaired damage that was no fault of theirs at a great price and with expert quality. In the end, the management team made me feel important. Their customer service negated any doubt I had about the dealership as a whole. I would recommend Wilsonville Toyota to anyone and I will visit them again when I'm ready to trade my Sequoia for another vehicle. More

Having been in an accident in which my beloved 2001 Alero was totalled, I was Dreading going to a dealership trying to find a new car. Andrew made the experience fun!! No hassle, very friendly and whole-hea was totalled, I was Dreading going to a dealership trying to find a new car. Andrew made the experience fun!! No hassle, very friendly and whole-heartedly recommended! More

I knew exactly what I wanted and what I wanted to pay when I came in. I did months of research ahead of time and I was prepared to deal with a pushy or annoying sales person. Rochelle met us and I explai when I came in. I did months of research ahead of time and I was prepared to deal with a pushy or annoying sales person. Rochelle met us and I explained to her that I knew the car and the features and that I just wanted to inspect it since it is used. She gave me space, time and didn't bombard me with pitches of any kind. We were able to test drive in peace and signed on the car within 2 hours. If I would have known that car dealerships could be this way - I would have bought my first car at Wilsonville Toyota. Absolutely the best experience. We love our new car and next car we need - we're coming straight back to Rochelle. Regarding the price - after doing all my research, their pricing was very competitive. Not even adding in the fact that it's certified and comes with warranty. More

Justin was cheerful and helpful throughout the entire process of test driving and buying our new Prius V. He was always willing to help with anything we needed, and answered all our questions immediately process of test driving and buying our new Prius V. He was always willing to help with anything we needed, and answered all our questions immediately. We got the best deal around and didn't have to haggle at all due to their "No Bull" pricing. Even after test driving and telling him we wanted to go home and think about it, he put zero pressure on us to buy. Great experience and I will absolutely recommend Wilsonville Toyota and Justin Snodgrass to everyone I know who is looking for a new or used car. More

Relaxed but professional salesperson that made the new car buying experience amazingly easy and quick. We would recommend this dealership to all our friends and family. car buying experience amazingly easy and quick. We would recommend this dealership to all our friends and family. More