Wilsonville Toyota

Last weekend, I visited Wilsonville Toyota for the first time to purchase a preowned vehicle. I am happy to report that I had the most pleasant car buying experience in 46 years of purchasing new or used ve time to purchase a preowned vehicle. I am happy to report that I had the most pleasant car buying experience in 46 years of purchasing new or used vehicles in the Portland area! My 9 week experience looking for a vehicle took me to Gladstone, Beaverton, and Hillsboro and ranged from pressure to sign, followed by deceitful practices with hours of waiting for an answer, of any kind, and finally, indifference to my car preference, "What would you settle for instead?" Code for, "We don't have that on our lot." I decided I would rather shoot myself in the foot than to go shopping for a used car! Then my hairdresser suggested Wilsonville Toyota, as she had recently purchased a Certified Toyota from them and was very satisfied. So that's when I met Billy Yi, who transformed my car buying experience! Billy greeted me wth a warm smile, offered me a fresh cup of coffee and explained the "No Bull" policy at Wilsonville Toyota. I said, "That's fine with me!" Billy Yi helped me locate the beautiful Toyota Camry that I came in to purchase and not only that, even with some credit challenges, he secured financing for me quickly and easily over and above anything that the other dealerships had to offer. Thanks to you, Billy Yi, I am so happy and grateful for my experience at Wilsonville Toyota! I have already related my awesome experience to four of my friends:) More

We recently relocated from NC and are thrilled to find a Toyota dealership that takes pride in their work here in OR too! Our service was friendly, timely and on target with cost! Toyota dealership that takes pride in their work here in OR too! Our service was friendly, timely and on target with cost! More

This is such a great team. I was handed off a couple of times, I think there were some mistakes made. Then Ronnie Patterson was "chosen" to talk to me about a car. I had talked with Josh and Rochelle ver times, I think there were some mistakes made. Then Ronnie Patterson was "chosen" to talk to me about a car. I had talked with Josh and Rochelle very briefly, but due to a scheduling conflict, Ronnie was asked to present who you were to a somewhat wary social worker. he was the epitome of professionalism. He listened, suggested appropriately. offered a alternative to my 980000 prius, and Josh was the person who Ok'd the trade in. I believe that I was offered a sincere and appropriate alternative to servicing and leaving with my prius. Ali was also a person who called me a couple of times and helped to answer questions throughout the sale. I left with a 2013 prius plug in with 5 miles on it. Thank you Willsonville Toyota, and specifically the crack team that you have assembled to help us make those difficult and expensive choices in a new car. Again my hat specifically goes of the Ronnie. I would work with any of the aforementioned, but specifically, I believe that Ronnie spoke to me about MY needs and explained leasing. I even did that! Pretty amazing for a 63 year old man. Thank you again Wilsonville Toyota. Call me with any questions. Taylor B. Clark LCSW Housecall Providers Hospice Hospice Social Worker Portland OR. More

Wes gave the dealership great compliments for the great experience we had, but he deserves just as much credit for what he did. He was knowledgeable, friendly, efficient...I cannot say enough great things experience we had, but he deserves just as much credit for what he did. He was knowledgeable, friendly, efficient...I cannot say enough great things about our entire experience. We would definitely come back, and we would definitely refer family or friends to the dealership, and to come see Wes specifically. More

I appreciated the great service and knowledge about the cars. He helped get me the best car for me and gave me all my options at the same time. I didn't want to ever lease but he explained to me and helped cars. He helped get me the best car for me and gave me all my options at the same time. I didn't want to ever lease but he explained to me and helped me learn that it was the best way to go for me personally since I am still a college student. I am super pleased with my new car and absolutely love it! I am always recommending him and his dealership to my friends and family! I can't wait to get a new car in the future! I know who I will be getting advice and information from and where I'll be going. More

I filled out an online credit application. Within minutes, I was contacted and the process began. Billy Yi was able to finance my loan and have every thing ready to go, before I even made it to the d minutes, I was contacted and the process began. Billy Yi was able to finance my loan and have every thing ready to go, before I even made it to the dealership. From Start to finish this experience was hassle free. I experienced fast, friendly, honest service. I can not give Billy Yi and Wilsonville Toyota enough stars or thanks. I will reccomend this dealership to everyone. More

This was my second experience with a dealership. I had a horrible experience my first time and wanted to avoid the haggling process as much as possible. From the start I could tell Wilsonville Toyota was di horrible experience my first time and wanted to avoid the haggling process as much as possible. From the start I could tell Wilsonville Toyota was different. They were so nice and helpful, and made buying my corolla a breeze. I had read positive online reviews for Wilsonville Toyota which is why I went there in the first place. Rochelle was great to work with. She went out of her way to make sure my experience was easy and positive. She delivered my car to me personally, and really went above and beyond what I expected from a dealership. I do recommend Rochelle and Wilsonville Toyota in general. I will definitely go back here for my next car and will recommend Rochelle to my friends. More

I contacted Wilsonville after having had an awful experience at Broadway Toyota in Portland. After hearing about my experience at Broadway, my good friend and mechanic told me I should see if Wilson experience at Broadway Toyota in Portland. After hearing about my experience at Broadway, my good friend and mechanic told me I should see if Wilsonville Toyota could help make it right for me, because he had heard excellent feedback about them. And oh my goodness, they sure did. Essentially at Broadway Toyota, I was lied to on multiple levels, and pressured, extremely pressured to buy a car the evening I came in. The salesman kept repeating, "What do we have to do to get you to buy a car today?" or some variation of that question. This was my first new car buying experience, and because I was incredibly ignorant, I went to the dealership, as a single woman, alone. The salesman I worked with lied about the color of Prius I wanted telling me it didn't exist. It did. Not only that, Broadway didn't tell me of an extra $400 charge for the color I ended up with. And come to find out later that the interior color was misrepresented as well! I asked for a dark grey interior, they gave me a car with light grey. I didn't know that until I got my new car at Wilsonville - what dark grey interior looked like. I believe that they didn't have the car I wanted on their lot, and they didn't want me to leave without a car that night. Oh, and Broadway never explained my paperwork to me! They didn't even offer me a lease, which in my situation would have been a better choice for me. About a month later when I saw the color of Prius I originally wanted out and about, I went to Toyota website and found that that color did exist. After multiple conversations with Broadway staff, who claimed that the salesman was fired due to lying, the last phone call I had involved the Sales Manager berating me, telling me I'm not a happy person! No matter what they did, I was not happy. He also questioned my integrity saying that he didn't know what was said when I was on the lot picking out a car. The way he talked to me was degrading, and I wonder if he would have said those things to a man. I hung up feeling horrible. Really, really horrible. I thought my negative associations with the car would diminish, but they only grew to be very uncomfortable. I felt completely taken advantage of and verbally abused by that horrible phone call with the sales manager. So when I called Wilsonville Toyota this week, I was very nervous and guarded. And I can genuinely, whole heartedly, say - they completely took care of me and treated me with kindness and respect. The vibe in the showroom floor was the complete opposite of Broadway Toyota. It was relaxed and calm. The staff was so kind and explained everything to me. And, they were totally sympathetic to my experience, and gave me an incredible deal on a car that I originally wanted. I'm in love with this car, because my experience with them was so healing (and it's an amazing car that more reflects my personality!) The whole experience was so healing, I truly wish I would have stayed far away from Broadway and started with Wilsonville. It is totally worth the drive. These are healthy sales staff that does not pressure, they want you to be happy and feel good about your car buying experience. And I felt very good about giving them my business. More

What an enjoyable experience! No pressure--no games. Really felt Jason had our best interest at heart. Everyone was extremely professional and friendly. Wilsonville Toyota has redefined car buying int Really felt Jason had our best interest at heart. Everyone was extremely professional and friendly. Wilsonville Toyota has redefined car buying into---"Let's do it again!" Bob and Beni Blessinger More

Sean is an aswesome salesman. I have been in to several diferrent dealership before I purchase my brand new Sienna XLE from Sean. I wanted Honda Oddysey more than I wanted Toyota Sienna , but with the gre diferrent dealership before I purchase my brand new Sienna XLE from Sean. I wanted Honda Oddysey more than I wanted Toyota Sienna , but with the greatest customer service which Sean had made me come back to him at Wilsonville Toyota and I finally purchased my Sienna at the third visit. I am very satisfied with my Sienna and the great customer service which I have got from Sean Day. He is ONE of the greatest guy who knows how to treat his customers right. A+++ More