Wilsonville Toyota

Great Sales Service We arrived on a Sunday, and could not find the online staff that was helping me, so Isaac helped us with test drives of the SE, XLE Hybrid, and XLE 20 We arrived on a Sunday, and could not find the online staff that was helping me, so Isaac helped us with test drives of the SE, XLE Hybrid, and XLE 2014.5 Camry's. He was very informative and helpful on various questions we had for him, and was not pushy at all. My partner and I liked the Parisian Blue XLE the most, and price was $4000 less then the Hybrid, so we picked that one. I got pre-approved through Toyota 1 week earlier for there 0% financing program, so that went smooth, except the dealership ran our credit a 2nd time I found out later. So ask them why they do this a 2nd time, when it could lower your FICO score. I declined all the extended warranties he tried to sell, except the extended maintenance plan for $810, which I don't recommend. I later got the money returned to the final payoff amount. Filled out the remaining paperwork and he showed us the finer points of the car and we left. Would recommend Isaac and the dealership to others. More

First Dealership Experience: Fabulous! I am just ecstatic with my experience at Wilsonville Toyota. This was the first time that I've purchased a vehicle through an actual dealership and I I am just ecstatic with my experience at Wilsonville Toyota. This was the first time that I've purchased a vehicle through an actual dealership and I was absolutely terrified. I prepared myself to be pressured, annoyed, and under educated about everything I was doing but I was in for a pleasant surprise from the second I walked in the door. The manager immediately introduced me to Shawn Tracy who would be taking care of me from start to finish and I just knew that I was going to be well taken care of. Shawn and I test drove a 2007 Hybrid Toyota Camry and I was automatically in love but so scared to follow through with the deal since I was giving up my Jeep Patriot. Shawn reassured me that it was a smart buy and that he would be there to answer any of my questions at any time. I ended up catching my breath and making the decision and I am *extremely* satisfied with my car, the salesperson, and the overall service that I've received. Shawn made sure that I got the GAP coverage, a 4 year warranty (on a used vehicle, that's above and beyond my expectations), as well as a little extra cosmetic touch that I wanted--tinted windows :) To express how awesome my experience was... I brought my boyfriend in 6 days later and he purchased a 2011 Toyota Tacoma. Thank you so much for all of your help, Shawn! I will definitely be sending my friends and family your way!! :D More

Easy and super helpful! Having recently moved to the US from overseas, buying a car without a credit history/score was incredibly stressful and difficult. Other dealerships Having recently moved to the US from overseas, buying a car without a credit history/score was incredibly stressful and difficult. Other dealerships were unable to assist me or took advantage of my situation, offering exorbitant prices and interest rates for an unreliable/old car. Shawn from Wilsonville Toyota-Scion was extremely helpful in providing advice and a solution to my car struggles. I got a new Toyota, which is enjoyable to drive and has lots of features including GPS, which is soooo good for me, since I am new to the country and frequently get lost! I was also eligible for certain discounts that made buying a car much more affordable. I cannot express my gratitude enough to Shawn for helping me purchase a car that is comfortable to drive and that makes me feel safe and secure on the road. More

Positive experience We are very happy with our purchase and enjoyed working with Colin Thompson! I would certainly recommend him to our friends, should the occasion aris We are very happy with our purchase and enjoyed working with Colin Thompson! I would certainly recommend him to our friends, should the occasion arise! More

Great dealership experience! Granted I didn't drive off in a new/new to me vehicle, through no fault of theirs, I was pleasantly surprised and relieved by how I was treated there. Granted I didn't drive off in a new/new to me vehicle, through no fault of theirs, I was pleasantly surprised and relieved by how I was treated there. I wasn't treated like a potential dollar sign, wasn't hounded, and definitely was not talked down to like in past experiences. Granted I was unable to drive away with a vehicle, my own unfortunate circumstances are preventing me, but Isaac tried REALLY hard and I greatly appreciate his efforts. Once my circumstances improve, I will definitely be back! More

Love our new car Got a great car. Thought we would have to buy used but we got a new car with 0% financing. Got in and out in less than 3 hours and that includes the Got a great car. Thought we would have to buy used but we got a new car with 0% financing. Got in and out in less than 3 hours and that includes the test drives. Price of the car was less than the lowest listed Camry on cars.com. More

Service and Customer Satisfaction I first went into Wilsonville Toyota to get information on the Camry, then returned a couple of days later to take a test drive. In the meantime, Mic I first went into Wilsonville Toyota to get information on the Camry, then returned a couple of days later to take a test drive. In the meantime, Michael had sent information on used, later model cars that had come in. The car which I test drove had everything on my wish list plus more, so I bought it. I had a car that needed to be sold, and Michael made that sale possible, enabling me to leave town the next week with all of the transactions completed, to my satisfaction. This was my first experience with Wilsonville Toyota, and I would definitely recommend the dealership and Michael Heatherly to others! More

Good experience, great car We absolutely love the vehicle we purchased and appreciated that there was no pressure put on us by the sales rep to purchase right then and there. Af We absolutely love the vehicle we purchased and appreciated that there was no pressure put on us by the sales rep to purchase right then and there. After thinking about it over night we were able to speak with the same sales rep the next day and complete the process. Colin took the time to explain every little detail and (sometimes twice) to make sure we understood everything. We loved the "no bull policy, we feel like we did a good deal (comparatively) and LOVED that we didn't have to haggle on the price! We would definitely recommend Colin Thompson at Wilsonville Toyota. Thanks Colin!! More

good, not so good, and bad! GOOD--Greg was a pleasant low-key no-nonsense salesman; he found what we wanted in his stock and sold it to us. One week later Colin was able to help GOOD--Greg was a pleasant low-key no-nonsense salesman; he found what we wanted in his stock and sold it to us. One week later Colin was able to help us get correct copies of our contract and answer our questions about what went wrong. NOT SO GOOD--Mistakes were made when the contract was printed up and the figures were not the deal we had agreed to and signed for electronically. In spite of their "one price" policy, the price never appeared as the same number on any two pages of the paperwork we received. Greg did not respond when we made an appointment to come in and straighten out the errors. BAD--Another eleven days have gone by and we have not received any paperwork from the Toyota financial services department acknowledging a different payment schedule and amount. More