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Wilsonville Toyota

Wilsonville, OR

4.8
5,947 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,947 reviews

April 06, 2025

Great experience with our sales guy Sean. Kept us in the loop while waiting for our car to be delivered. More

by Rayelee1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Wilsonville Toyota responded

We appreciate you taking the time to leave us this feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 06, 2025

Argumentative. Gave us a terrible price. Didn’t show us the vehicle trim we were interested in, instead kept trying to get us in a trim below where we wanted to be. More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Scott "503JSP" Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Wilsonville Toyota responded

Thank you for your feedback. We apologize for the experience you had with us and the frustration we caused; this does not reflect the level of service we aim to provide. It’s disappointing to know we didn’t meet your expectations when it came to vehicle options and pricing transparency. We understand how important it is to feel heard and supported when making a purchase decision, and we clearly fell short. If you're open to sharing more, we’d appreciate the chance to learn from this and improve—please feel free to reach out to our management team directly.

April 06, 2025

Very knowledgeable and made my purchase a quick/seamless experience. Answered all of my questions. More

by robbieportoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Wilsonville Toyota responded

Thank you again for taking the time to let us know how we did! If you have any further questions, please give us a call, we're always happy to help!

April 05, 2025

Didn’t go through the car’s enfotainment system talked us out it. Could be a bit more knowledgeable about what he is selling but understand that comes with time. Very good customer service and very friendly More

by R.fetts
Recommend Dealer
Yes
Employees Worked With
Zack Wildgrube
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Wilsonville Toyota responded

Thanks for the honest feedback! We’re glad to hear Zach’s friendly approach and customer service made a positive impression. We appreciate your understanding as he continues to build his product knowledge — and your willingness to refer others truly means a lot. We’ll make sure your comments are shared with the team so we can keep improving. Thanks again for choosing Wilsonville Toyota!

April 05, 2025

Mitch Lucas took his time while I went back and forth between two choices. He had the patients of a saint and was very understanding as I struggled and stressed trying to make the right choice for me. More

by A.Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Lucas
Apr 09, 2025 -

Wilsonville Toyota responded

We're so glad Mitch was there to support you through the process. Deciding between vehicles can be tough, and it means a lot to hear that he was patient, understanding, and helped ease the stress along the way. We'll be sure to pass along your kind words—he’ll appreciate them!

April 05, 2025

During the deal the “no bull” price was hand written in a print out. Being on the other side I now know this was not the true out the door price as there was an additional $2k worth of line items added. I al More

by Simo86121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Logan Beko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Wilsonville Toyota responded

Thank you for sharing your experience — we’re sorry it unfolded this way. Our "No Bull" approach is meant to be clear and straightforward, and it’s clear from your feedback that we fell short of that promise. We're taking this feedback seriously as we work on improving our process for future customers. If you're open to a conversation, we’d like the chance to speak with you directly to address any lingering concerns. Please feel free to reach out to our management team so we can review the details and make the necessary corrections to our processes.

April 05, 2025

Harris was a wonderful help even if I couldn’t get what I wanted. He went above and beyond for me and shared some great life advice to help achieve my future dreams. Solid man! More

by kilianspencer99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Picoult
Apr 09, 2025 -

Wilsonville Toyota responded

Thank you for your kind review; we are happy to pass along your comments! We do hope we can be of assistance in the future. Take care!

April 03, 2025

We have been at this dealership for many years and are always pleased but last JSP was fantastic... listened, acted quickly and we had a new RAV4 that met our specs within awn hours and took it home same More

by mfrancesint
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Scott "503JSP" Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Wilsonville Toyota responded

It's great to hear that you've been a loyal customer for years and that your most recent experience was exceptional! It sounds like JSP made the process quick and seamless, ensuring you got exactly what you were looking for. Enjoy your new RAV4! Thank you again for the great review!

April 03, 2025

Worst experience. Sophia Ortiz was unprofessional. She cursed several times through the whole experience. Should have left. I felt so rushed. Received my new car all d More

by Hdee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Troy Gregston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia Ortiz
Apr 06, 2025 -

Wilsonville Toyota responded

We truly apologize for your recent experience with us. Professionalism and customer service are extremely important to us, and it’s unacceptable that you felt rushed and were not given the level of service you deserve. We take your concerns seriously and will be addressing them internally. If you’re open to it, our management team would appreciate the opportunity to speak with you directly and make things right.

April 03, 2025

We had a truly exceptional experience at the dealership. From the moment we walked in, there was no pressure to purchase any optional items we weren't interested in, which made us feel valued as customers. More

by Romina Leon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Wilsonville Toyota responded

Thank you for sharing your experience! It’s great to hear that Yasir took the time to really listen and guide you through the process without any pressure. Feeling comfortable and confident in such a big decision is so important, and we’re happy to know our team made that happen for you. We truly appreciate your review and hope you love your new car!

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