Wilsonville Toyota

Purchased a 2017 4Runner I recently purchased a 2017 4Runner. I could not be happier with the service and customer experience. The team at Wilsonville Toyota did everything I recently purchased a 2017 4Runner. I could not be happier with the service and customer experience. The team at Wilsonville Toyota did everything possible to make sure we were getting the right car at the best value. More

Great Experience! I had several interactions with the dealership prior to purchasing a vehicle. Unfortunately I made the mistake of ordering a new 4Runner (from the fa I had several interactions with the dealership prior to purchasing a vehicle. Unfortunately I made the mistake of ordering a new 4Runner (from the factory) at Beaverton Toyota because they were close and made a promise they couldn't deliver on. Long story short, we were bait and switched and basically out of a car being as we sold my wife's the day we were to take ownership. (read my review of Beaverton Toyota) Well it just so happened Wilsonville Toyota was following up with an inquiry of mine and the timing was perfect. Basically I told them how we got screwed by Beaverton and naturally they were empathetic and expressed their feelings and asked if they could be of help. I told them I was looking for an new 4Runner TRD Offroad but would settle for a SR5 Premium. As expected, they went to work to find a vehicle but to be honest, I didn't have faith that any dealership could come through at this point. Well I got a call from a sales manager (Boyce) who not only understood our situation but offered a solution. He told me that if I was patient he could get me into a vehicle, although not the exact one I wanted, it was close. (TRD vs TRD Premium) This one didn't have the leather interior, but they would add it and warrant the leather under the manufacturer's warranty. Keep in mind the whole time this was over the phone, they didn't play the "Come on down to the lot" game that dealerships love to play. Since this vehicle wasn't due on the lot for a week, Boyce offered a loaner car at no cost because he knew we had just sold my wife's. He also said if we decided to go with an SR5 Premium we could do that as well, either way if we needed a loaner to get us through the week while the get us a 4Runner-it wasn't a problem. I agreed to come down and sign some paperwork and moments later Boyce said that the vehicle might actually be somewhere on the lot, just not in inventory. So my wife and I headed on over to Wilsonville, which is what we should have done in the first place. I was greeted nicely (not a shark attack like others) and was introduced to Boyce. Meeting him was like meeting somebody you wanted to do business with. There was not uncomfortable small talk and he didn't come across as a salesman. He introduced us to his salesman who had brought the car around and he went back to work. So Boyce introduced me to Julian and I thought "Great, here's the car salesman I will have to deal with for the next hour or so." This couldn't be any further from the truth. Julian is a friendly and seemingly good dude. He didn't attempt to break the ice with talk about the weather or "how hot these 4Runners are flying off the lot". Julian was a squared away guy that you genuinely enjoyed talking to. More or less it was if we were hanging out during the sales process. Sure, he was professional and conducted himself well, but I honestly felt like we were in his best interest. The entire purchase went smooth. There were no surprises and both Boyce & Julian were excellent. My wife and I were super happy and found a whole level of service that we didn't even know existed. I would highly recommend Wilsonville Toyota and hope upper management knows the quality employees that both Julian & Boyce are. I must also mention that it was Steel Miller who did an excellent job at keeping in contact with me over the last couple months and that he was instrumental at getting me into the dealership and into a new 4Runner. Any organization would be lucky to have any of these 3 working for them. More

Best customer service Why have I purchased two vehicles from Wilsonville Toyota? Simple, they take great care of us. I bought my wife a car there 2 years ago. Colin Thomp Why have I purchased two vehicles from Wilsonville Toyota? Simple, they take great care of us. I bought my wife a car there 2 years ago. Colin Thompson helped us. We immediately felt welcomed and he did a fantastic job helping us through the purchasing process. So, last month when I decided to buy a Tundra , I knew had to call Colin. Colin was out of the office that day, and Brian helped us. Again, the service was unbeatable. A day or two later, they realized some paperwork had to be re-done and needed a few signatures. Instead of making it my problem, Colin made plans to meet me at my office and save me a trip out to the dealership. He also drove across town to get my wife's signature. These little things are what will keep me coming back. I really appreciate Colin, Brian and the rest of your friendly and competent staff. More

Awesome Customer Service Helped me out with I wanted in purchasing a new car, loved the way they did their job. That's why I came back again!! I would do it again. Helped me out with I wanted in purchasing a new car, loved the way they did their job. That's why I came back again!! I would do it again. More

Jason's The Man! When you visit the dealership ask for Jason Thompson to help you! My experience was fun and simple. Jason is knowledgeable and truly cares about the When you visit the dealership ask for Jason Thompson to help you! My experience was fun and simple. Jason is knowledgeable and truly cares about the experience his customers receive. Thank you Wilsonville Toyota and Jason! More

Won't ever go any place else Good caring people and service. My third car here now and I will not ever go any place else again. I CAN NOT express how greatfull I am for this deal Good caring people and service. My third car here now and I will not ever go any place else again. I CAN NOT express how greatfull I am for this dealership. They treat you like a human. I don't know if they realize how helping me get in to the car they helped me with is an actual life changer for me but I would like to express my gratitude here! Thank you for making this happen for me, words are not enough! More

New truck Was knowledgeable about the truck I needed to tow a travel trailet and went out of way to see that both co buyers were able to sign papers. Was knowledgeable about the truck I needed to tow a travel trailet and went out of way to see that both co buyers were able to sign papers. More

Friendly and Fun Experience Alex was very accommodating to making sure I left with the vehicle that worked best for me. She was patient as I test drove more than one vehicle and Alex was very accommodating to making sure I left with the vehicle that worked best for me. She was patient as I test drove more than one vehicle and made the buying process fun. That was a first for me because usually buying a.vehicle is time consuming and boring. Thanks Alex and Wilsonville Toyota!!! I love my new Tundra! More

Just Bought a Highlander We bought a Highlander from Stephen at Wilsonville Toyota yesterday, March 7, 2017. Stephen did a great job assisting us in finding the right car, ma We bought a Highlander from Stephen at Wilsonville Toyota yesterday, March 7, 2017. Stephen did a great job assisting us in finding the right car, making sure that it had all of the features we wanted, and taking care of the paperwork. A great sales rep; very personable and professional. Did a great job! More

Purchase of new Avalon I give my rating because ERIC was profeesional and personable. There was no pressure and he helped us get the car we wanted with no hassles I give my rating because ERIC was profeesional and personable. There was no pressure and he helped us get the car we wanted with no hassles More