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Wilsonville Toyota

Wilsonville, OR

4.8
5,640 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,640 reviews

July 17, 2017

Great experience, thank you, next car i'll buy there again. When i left other dealer to go visit Wilsonville Toyota i knew where i am going and i was sure 100% that there will be no disappointing, prices as sai More

by Kevin/Turk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2017 -

Wilsonville Toyota responded

Happy to help! And thank you for the fantastic review. We look forward to working with you again.

July 17, 2017

Awesome Service Amy R. Was so awesome to work with. Also all the mechanics & techs that worked on my Tacoma. I always have an awesome experience with my service here. More

by Ducks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy R.
Jul 19, 2017 -

Wilsonville Toyota responded

Happy to hear your service appointment went well. Thank you for the review!

July 16, 2017

Bought a caf Lease was up so I went in looking at my options. Bad thing was randomly they were going to charge me $300 to give back my car if I went to another dea More

by privateperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Korver
Jul 19, 2017 -

Wilsonville Toyota responded

Thank you for the review! We're glad you were satisfied working with us.

July 15, 2017

Best ever no bull Josh was excellent, best ever it was great! I live 100 miles away and he was the best and I did look ELSEWHERE!! Time is money More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Swake
Jul 19, 2017 -

Wilsonville Toyota responded

Thanks for the fantastic review! And holy cow, you drove a long way to work with us! We really appreciate it.

July 15, 2017

Wanted to purchase a 2017 Highlander Limited We visited the dealership twice while pursuing the purchase of the new Highlander. On our first visit Saturday July 8, 2017 we met Luis and he showed More

by Douglas M Stanley
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis, Colin Thompson
Jul 18, 2017 -

Wilsonville Toyota responded

Thanks for your feedback Doug.  We are sorry for leaving you with the impression that you couldn't get a good value with a purchase at our store.  We're also sorry one of our team members indicated that a manager would step in with a lower price.  That is absolutely false and is in opposition to our training. We will take appropriate action to make sure that doesn't happen again. It sounds like you did a good bit of research, as we hope all customers would.  Apples-to-apples, it would be extremely rare for us to be that far off on price compared to the market.  We continually compare pricing on all models, and no Portland-area dealer has sold more new Toyotas this year than we have this year.  We think a big reason for that is our overall value, so we will immediately go to work and make sure our pricing on this model is where it should be. With that said, we would hope you'd take a close look at the paperwork you signed at purchase.  There's more to what you pay than just the price of the car.  Trade-in valuation, finance rate markup, accessories, finance products, fees, at-purchase no-value services (like "data dots", window VIN etching, or nitrogen-filled tires) are sometimes wrapped up in deals to make up for selling a vehicle at cut-rate price.  We're not saying your dealer did that, but it does happen.  It's worth the few minutes to double-check that you got what you expected. We thank you and Joyce for giving us the opportunity to earn your business.  We apologize that we couldn't deliver a top-notch experience for you this time around.  Your feedback is welcome and we will put your comments to work to improve the experience for other visitors.

July 14, 2017

Love my new RAV4! Experience was easy, straightforward and I left with a car I love. Sean greeted us upon arrival and stayed with us through the whole process, looking More

by TMQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haslett
Jul 14, 2017 -

Wilsonville Toyota responded

Thank you for your business, your feedback, and your time!

July 13, 2017

Best car buying experience of my life. I purchased a new vehicle from Wilsonville Toyota from out of state as US service member. The price, sales department, customer care and service are t More

by Adrian in Wilsonville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy McDowell , Robert Saldana
Jul 14, 2017 -

Wilsonville Toyota responded

Thank you for your Service Adrian! It is truly our pleasure to bend over backwards in service of those who serve. Thank you and best wishes from our entire team.

July 11, 2017

Used Carolla Steve B. is very easy going and explaines Everything so it's easy to understand.Go see Steve,you'll be glad you did.This young man knows his product l More

by Glenn123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2017 -

Wilsonville Toyota responded

Steven is a product genius, no doubt. Thank you for your business and your time!

July 11, 2017

Michael and the staff were all wonderful! The best car buying experience I've ever had! We visited just to look and ended up buying a SUV all because of Michael's amazing personality. He's ver More

by JasH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mendrin
Jul 14, 2017 -

Wilsonville Toyota responded

Fantastic feedback about Michael! Thank you so much for choosing us.

July 10, 2017

Looking for a truck Immediate courteous help from salesperson Colin. Very easy to get questions answered and test drives taken. I feel I got an incredible amount of truc More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Thompson
Jul 14, 2017 -

Wilsonville Toyota responded

Thanks for your kind words about our Customer Advocate, Colin Thompson. He really is a product genius and customer service expert. Thank you for your business and for your time in leaving a nice review online.

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