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Wilsonville Toyota

Wilsonville, OR

4.8
5,637 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,637 reviews

August 31, 2017

All good except dealing with Sales Manager on trade-in I love the Toyota product line, I believe they sell themselves. My sales associate was wonderful, but the sales manager had lots of Bull! Oh well, e More

by George Dunlap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Sturm
Sep 05, 2017 -

Wilsonville Toyota responded

We're sorry we weren't able to get you're preferred trade-in value. Thank you for the review, and we hope we get the opportunity to work with you again in the future.

August 30, 2017

Awesome Experience What can I say? I'm so glad I purchased here. Brian was helpful, kind and knowledgeable on everything we asked and needed. I appreciated his honest an More

by LINDABPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Wilsonville Toyota responded

Thanks so much for the great review and future recommendations! We're glad Brian was able to help you get what you needed. We look forward to the possibility of working with you again!

August 30, 2017

Beautiful new car; nice car buying experience John Scott ("JSP") epitomized the "No Bull" Wilsonville Toyota motto. He quickly gave us the bottom line, price-wise, and helped us through our car p More

by Shawn Looney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scott "503JSP" Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Wilsonville Toyota responded

Glad you liked our process and enjoyed working with JSP! We greatly appreciate the review.

August 29, 2017

Misleading prices and "Motto" We just happened to like not just one, but two vehicles that had the wrong sticker price posted. Really??!! We are not idiots! They claimed the new pr More

by Mislead Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Von Ruden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One other sales person not listed above
Aug 29, 2017 -

Wilsonville Toyota responded

Thank you for your feedback on your visit. We're sorry we delivered such an unsatisfactory experience for you and your family. While the pricing was correct online for those vehicles, our in-store signing process lagged behind on these two specially-equipped vehicles. Those were corrected immediately. We believe that the pricing information on all of the rest of the vehicles you inspected and test-drove were correct. Our manager, Josh (whom you identified as a third salesperson) did offer to resolve these issues with you while you were here and we're disappointed that we couldn't find an agreeable solution. Thank you again for your visit and your time.

August 29, 2017

Colin Thompson: He is worth asking for by name. Do you want a good experience buying an Auto? Colin is very knowledgeable with Toyota policies and warranties, he is patient, quick witted, and inform More

by Lori G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Thompson
Aug 31, 2017 -

Wilsonville Toyota responded

Thank you so much for the great review! Glad you liked Colin as much as we do. We look forward to the possibility of working with you again in the future!

August 29, 2017

Quick and Easy Help Very patient. I pulled up, and within an hour, poking around several cars, I found the one I'd had my eyes on for a while. While buying a car, anyone More

by CMyers1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steele Miller
Aug 31, 2017 -

Wilsonville Toyota responded

We appreciate the fantastic review! We're sorry our service department didn't meet your needs in the past, and we've been actively working to improve our service-related experiences. We're glad you were able to come out with what you wanted! Thanks again!

August 29, 2017

No bull turned out to be all bull. We came to your dealership to buy a truck. Since the purchase was through my company I made arrangements to reserve my truck. I filled out the paperwo More

by Najdek
Customer Service
Recommend Dealer
No
Employees Worked With
Matthew Peasner
Sep 08, 2017 -

Wilsonville Toyota responded

We apologize for our part in this misunderstanding. It's not clear from your review that this failed transaction happened over several days, delayed by the specification that we work through another party at your business. We would have had no reason to hold onto the vehicle if the paperwork had actually been completed. We're sorry this vehicle couldn't find a home with you and we understand your decisions.

August 28, 2017

Toyota 4Runner One of he best buying experiences we have had. The process was straight forward and efficient. Sean was great to work with, he listened to what we wan More

by Schoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Haslett
Aug 28, 2017 -

Wilsonville Toyota responded

We're glad you loved working with Sean! And thank you for leaving an excellent review! We greatly appreciate it.

August 26, 2017

Amazing Service! It was my first buying experience and all I heard from peers before going in was about how long it takes and how you have to deal with so many people More

by Box31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Korver
Aug 28, 2017 -

Wilsonville Toyota responded

We're happy Alex got you in and out in no time, and we're glad you enjoyed the no-bull way we do business! Thank you for the fantastic review, and we hope to work with you again in the future!

August 26, 2017

Steven Bailey is awesome Steven Bailey was very professional polite and knowledgeable he smiles and jokes with you and makes you feel very comfortable with your decision thank More

by Julie Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Wilsonville Toyota responded

We're happy to hear Steven helped you find your dream car! Thanks so much for the great review!

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