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Wilsonville Toyota

Wilsonville, OR

4.8
5,637 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,637 reviews

July 17, 2018

Great car buying experience When we first pulled into the dealership I was a little concerned about all the sales people standing outside. Although after meeting Steven Bailey an More

by dpshaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Wilsonville Toyota responded

Thank you for your feedback! Transparency is what our "no bull" experience is all about. Hope you're enjoying your new car!

July 15, 2018

Buy your Toyota through Tim! Tim Longwell was fantastic in helping me to purchase my Camry this week. He is a high character guy who followed through from start to finish. Thank More

by Camry_DrewC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steele Miller, Tim Longwell
Jul 17, 2018 -

Wilsonville Toyota responded

Thank you for your feedback! Happy to hear about your great experience working with Tim. Hope you're enjoying the new Camry!

July 15, 2018

New vehicle purchase My wife was looking for a new 4Runner. We met Jeff upon arrival. Jeff was very polite and personable. Jeff seemed to have good knowledge of the veh More

by Chooie2131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dunn
Jul 17, 2018 -

Wilsonville Toyota responded

Thank you for leaving us a review! We are happy to hear Jeff was helpful and knowledgeable in helping your wife find the perfect 4Runner for your lifestyle. Enjoy!

July 13, 2018

Took my vehicle in for service I brought my car in for an oil change even though it wasn't exactly at the mileage it needed to be. I found out that my service contract expired 5 mon More

by Cbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erubey Pureco
Jul 17, 2018 -

Wilsonville Toyota responded

Thank you for leaving us a review! Glad you could get one last complimentary oil change in. We hope to see you again!

July 11, 2018

Good experience Car buying can be arduous but Wilsonville Toyota minimized the pain. We worked with several folks including Steven Bailey whom were all pleasant and More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyce Maclaurie, Eddie Fennimore
Jul 17, 2018 -

Wilsonville Toyota responded

Thank you for your kind words! Happy to hear your experience was such a pleasant one.

July 09, 2018

Straightforwardness is highly appreciated I leased my first ever car - a Prius - from Wilsonville Toyota and was completely satisfied with the quality of service I received there. I especially More

by MyOtherCarisaCessna
Recommend Dealer
Yes
Employees Worked With
Colin Thompson
Jul 09, 2018 -

Wilsonville Toyota responded

Thank you for your feedback. Congratulations on the new Prius, we hope you enjoy it!

July 07, 2018

Robbery!!! $101 for a STANDARD new key??? And had to wait 3 HOURS for a key. The service adviser admitted that it takes 3 minutes to cut a key but still charge More

by cbccdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Boyce Maclaurie, Scott McKowen, Michael Lissman, Jake Hachmeister
Jul 10, 2018 -

Wilsonville Toyota responded

We strongly object to your characterization of our team in criminal terms. We believe we communicated clearly every step of the way during this transaction, so we're really surprised to see you don't feel that way. We understand from your mom's email that you believe now that it should have only cost $20 instead of $101. That's not a realistic expectation for this key and here's why: The definition of a "standard" key just isn’t the same in 2018 as it was a few years ago. Many of us remember when you could just pop into the hardware store and get a key “cut” on a grinder for your car. Today, regardless of whether the key has lock/unlock functions, it has an engine immobilizer computer chip inside that must be programmed with specialized equipment. Here's an independent article from Consumer Reports that explains more: https://www.consumerreports.org/cro/magazine/2013/07/car-key-replacement-for-less/index.htm Before moving forward, we provided a quote for the operation stating the costs as $35.45 for the key itself and $65.99 for programming. We performed the requested work at the agreed upon price. None of the employees tagged in this review were involved in this transaction. If you'd like to discuss this further, our General Manager, Jake Hachmeister, would be happy to talk with you. 503-582-9040.

July 06, 2018

Prompt, thorough, friendly, knowledgeable I was given an appointment immediately! Upon entry to the Bay area, I was greeted with a friendly smile and "directions.". Troy had called me shortly More

by Happy Camper!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Gregston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glesty Waters
Jul 06, 2018 -

Wilsonville Toyota responded

Thank you for leaving us a great review! We are so happy that you had a great experience with both Troy and Glesty. We look forward to seeing you again!

July 06, 2018

Exceptional customer service We purchased a new Toyota a few weeks ago and Tim Longwell was truly a pleasure to work with!! He was friendly and knowledgable and helped us find the More

by vmkmullinax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Longwell
Jul 09, 2018 -

Wilsonville Toyota responded

Thank you for stopping by and leaving us a review. We are glad Tim was helpful and kind while helping you find a new car. Happy driving!

July 05, 2018

Slow but Thorough Service supervisor knowledgeable & detail minded. Very few in waiting. Area; Simple maintenance was substantial wait. Brake pedal to be installed F More

by Brinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Wilsonville Toyota responded

Thank you for leaving us some feedback! We appreciate it and we look forward to seeing you again for the break pedal installation.

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