Wilsonville Toyota

Very friendly and knowledgeable It was a very good experience with friendly staff and very helpful. Explained things well with all kinds of different options to choose from that work It was a very good experience with friendly staff and very helpful. Explained things well with all kinds of different options to choose from that worked for us. Also, it was fast. More

First time buying a car! My husband and I bought a car for the first time. Steven was very helpful and friendly with us. He explained and made sure we understood everything. W My husband and I bought a car for the first time. Steven was very helpful and friendly with us. He explained and made sure we understood everything. We had a great experience at Wilsonville Toyota. Thank you More

Third time & still Great! We've worked with Scott McKowen on three new cars now over about ten years. He was just starting then and we're happy he's still there and doing the s We've worked with Scott McKowen on three new cars now over about ten years. He was just starting then and we're happy he's still there and doing the same exemplary job, even though he has moved into management. As usual, we ran him all over the lot and asked dozens of questions, which he happily answered or researched for us. We waited until our new Highlander had been in to Service for the add-on accessories to see how that process would go before writing this review.. Chuck took care of us perfectly, with a loaner car ready and all the work done on time. The reason we came to Wilsonville Toyota originally was the promise of a hassle free purchase. The reason we keep coming back is because Toyotas are fine automobiles and Scott is there to help us. Now that there are new owners we noticed that the dealership has regressed a bit by having sales staff standing outside on the lot waiting for potential customers. This is not in keeping with the original Wilsonville Toyota approach and looks a lot like the vultures hanging out in other dealer lots. We hope this is not an indication of this dealership's future policies, as it will surely end our relationship. Meanwhile, it was great to see and work with Scott again and we expect to enjoy our new Highlander as much as the last one. More

Excellent. Good people and friendly. They can answer every question you got and have patience with you. I would go back again in the future if I ever want buy a Good people and friendly. They can answer every question you got and have patience with you. I would go back again in the future if I ever want buy another vehicle. More

Buying Experience Good, BUT BEWARE.. I had NO problems with the purchase experience, BUT once you leave the lot do not expect them to stand behind the product if any time has passed. Sin I had NO problems with the purchase experience, BUT once you leave the lot do not expect them to stand behind the product if any time has passed. Since I am not from Wilsonville, I did not address a defective part soon enough and now they want me to pay half. I WILL NOT pay half price for a defective part. My Corolla is 3 months old and has less than 2,000 miles on it. A couple of months ago I noticed the front drivers side hub cap was not flush in one spot. By the time I finally remembered to go in to my local dealership to have them check it out, 2 months had passed. They found one of the small plastic clips which is meant to hold it in place was cracked and then broke completely when it was touched. SO, I called Willsonville Toyota (on my 3rd attempt I insisted on speaking to a sales manager) and he refused to stand behind the product he sold as I may have damaged it. Plastic does break when old (it is not old), when it is pushed against with great force (I don't push on hubcaps even if I could, being a 65 yr old female with arthritic hands) OR if it has had contact with curbs, etc (This would leave exterior damage and there is none!!!) BOTTOM LINE, I know times have changed, but this is VERY BAD customer relations. I will NEVER go in there again!!! More

Very helpful, good experience Scott helped me with getting my new Scion. He listened to what i had to say instead of pressuring me to buy/include things i didn't need. Despite not Scott helped me with getting my new Scion. He listened to what i had to say instead of pressuring me to buy/include things i didn't need. Despite not having the best credit, Scott worked diligently to get my interest rate and payment plan to an acceptable spot that i was comfortable with. So kudos to Scott and Wilsonville Toyota. If you're looking for a new car, I highly recommend paying them a visit. More

Best experience ever Meet up with izzy to look at some cars and I got to say this guy know what he is talking about. Gave me all the information that I needed and helped Meet up with izzy to look at some cars and I got to say this guy know what he is talking about. Gave me all the information that I needed and helped me see that this dealership is the place to buy my car. More

Very welcoming! Best experience I've had in a very long time. Very knowledgeable and helpful. I will be recommending you to all my friends and family! Best experience I've had in a very long time. Very knowledgeable and helpful. I will be recommending you to all my friends and family! More

Awesome service Stopped in just to see how the prices where on the Tacoma’s. Talked to Izzy and he was super helpful and went above and beyond to help us out with our Stopped in just to see how the prices where on the Tacoma’s. Talked to Izzy and he was super helpful and went above and beyond to help us out with our purchase. More

Quick and easy. The Sales man by the name Luis Lua is quick and get to the point. Making it a great first experience. Will return to him for further business. The Sales man by the name Luis Lua is quick and get to the point. Making it a great first experience. Will return to him for further business. More