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Wilsonville Toyota

Wilsonville, OR

4.8
5,634 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,634 reviews

September 27, 2020

My wife drove 6 hours to a scheduled appointment confirmed the night before. Vehicle had been sold and we were not notified. Very disappointed! Shame... More

by 2davidgreen
Customer Service
Recommend Dealer
No
Employees Worked With
Josh Von Ruden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Wilsonville Toyota responded

Sorry to hear about your wife’s experience David. We looked into it and the vehicle was available the prior day when the agent texted to confirm the appointment, but it sold late that same evening. Your wife got to the store right when we opened, and we realized together it had sold the prior evening. While we do not hold vehicles for customers, we always do our best to get a replacement. It sounds like the manager involved found a replacement vehicle and offered to drive it down to your home 6 hours away the same day at a lower cost than the original. Sorry for any inconvenience and please let us know if we can still accommodate your needs in any way.

September 26, 2020

Most of our interactions were remote, given the Covid-restrictions, but Autumn kept me informed every step of the way. She advocated for my requests and made sure I got exactly the car I wanted, at More

by Larakleiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Henderson-Brazie
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Autumn was so much help to you!

September 26, 2020

I came back to the dealership with little hope on making deal given my past experience there however when I met Chris Wallace and he showed me around, gave me all the possible options, and was not there jus More

by JustinPool14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was so much help to you!

September 25, 2020

Great experience, found exactly what I was looking for within my budget. Chris was wonderful at walking me through the full process. Thank you for all your help! More

by Andrea L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was so much help to you!

September 25, 2020

I absolutely love Wilsonville Toyota, thank you Tyson for making everything go so smooth .. you were amazing and made the process of Buying my new car perfect .. thank you again .. More

by Ivonne.aydee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Tavolazzi, Autumn Henderson-Brazie
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Autumn and Tyson were so much help to you!

September 25, 2020

Great job by all crew members. Love the new rig more than we thought we would. If you get the chance to deal with Christy do it! More

by Trevbaldwin1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Buttice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Christy was so much help to you!

September 24, 2020

Was super helpful and quick. We did a test drive with in 10 minutes of walking in the door. We looks at 3 other cars and ended up with the first one. Easily the smoothest car buying experience of my life. S More

by Dylans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Buttice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabastian
Sep 28, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Christy was so much help to you!

September 23, 2020

I was lied to about extending service on my vehicle. The extended service was added due to their incompetency. They have proved even more incompetent. More

by jmszyco525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Israel Degyves
Oct 15, 2020 -

Wilsonville Toyota responded

Thank you for working with us to bring this issue to resolution. We're sorry it took so long to straighten out but we're glad we'll continue to see you and your vehicle for maintenance at our service department.

September 21, 2020

Wilsonville Toyota Sales Associate Azhar Kahn treated us with kindness and respect. Highly recommend buying your next vehicle from Wilsonville Toyota. Don’t forget to ask for Azhar. More

by Lorrie and Tim Kerrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boyce Maclaurie
Sep 22, 2020 -

Wilsonville Toyota responded

Thank you so much for your 5-star review, we really appreciate your kind words and are so thrilled that Azhar and Boyce were able to help you so much at our store!

September 20, 2020

Chris and Wilsonville Toyota care about the customers and want what’s best for them. They dont try and hassle you for hours about prices for the cars. They give you the best price from the start. Also, you w More

by Bryce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Wilsonville Toyota responded

Thank you so much for your 5-star review, we really appreciate your kind words and are so thrilled that Chris was able to help you so much at our store!

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