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Wilsonville Toyota

Wilsonville, OR

4.8
5,636 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,636 reviews

October 13, 2020

Very easy to work with, no games. Deal was done very quickly and I’m very satisfied. Autumn was very efficient and effective in providing what I wanted in my new vehicle with a very fair trade value and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Henderson-Brazie
Oct 14, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Autumn was able to be so much help to you!

October 13, 2020

Wonderful dealership to buy a car from! I was fortunate enough to work with Christy. She was very helpful and patient with me. Without visiting Wilsonville Toyota and meeting Christy I wouldn’t be driving More

by Bugni Kirsten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Buttice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Christy was able to be so much help to you!

October 12, 2020

Had tires rotated as part of the oil change service package. Tires were not balanced when they rotated them, so I had to return for another service appointment. I was told I had to pay to have them bal More

by Annoyed Tundra Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name needed
Oct 14, 2020 -

Wilsonville Toyota responded

Hi Kelli, Tire rotation and multipoint inspection are a part of the oil change package; tire balance is not. Most vehicles rarely need additional tire rebalancing, so it is a separate service. Tire balance vs. tire rotation is an important distinction because, if when arriving to service your front tires were in balance, you would not feel a vibration in your steering wheel. But, if the rear tires were out of balance you would not notice the issue until they were rotated to the front, which is what happened here. The turn signal is a concern because they may be a wiring or connector issue that we would have to look further into. Please let us know when it’s convenient for you and we’ll take another look. We're sorry we didn't deliver a first-class experience on this trip and hope to do better for you in the future.

Oct 15, 2020 -

Annoyed Tundra Owner responded

I shouldn’t bring my car in without a particular problem and leave with a needed service that you are charging additional for. Your response is xxxxxxxx.

Oct 15, 2020 -

Wilsonville Toyota responded

We understand your perspective completely and we're sorry we did anything to make you believe that we'd take advantage of your trust. We respect our customers and our place in the community, and we'd never - under any circumstances - engage in any behavior that would cause additional problems with your vehicle. It is a common occurrence for vehicle maintenance to reveal potential issues. It's part of the reason we do it, to catch small issues before they become big ones. Eventually an out-of-balance condition will prematurely wear your tires to the point of replacement. Balancing is small, replacement is big. Your vehicle did have a problem when it came in: The rear tires were out of balance. That condition was realized when the vehicle was driven after the tires were rotated to the front. It's not expected that you would have noticed it when they were on the rear. It's part of the reason tire rotation is mandated by your vehicle's manufacturer. We performed your requested service and that simply made the out-of-balance condition noticeable. We would be happy to work with you to correct this problem.

October 11, 2020

The dealership was amazing and made everything very stress free for me, the entire transaction was conducted completely through email and they delivered my car to me which is greatly appreciated becaus More

by Acarlton359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn Henderson-Brazie
Oct 12, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Autumn was able to be so much help to you!

October 11, 2020

This is my 4th vehicle purchase from Wilsonville Toyota and I would come back again. I have leased 2 vehicles and now have purchased 2. There really is no bull or hassle and everyone I have worked with has More

by Sara Chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Buttice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Barker
Oct 12, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that the team was able to be so much help to you!

October 10, 2020

I drove an extra 30 minutes to go to Wilsonville Toyota vs another Toyota dealership. I knew exactly what I wanted and the process took less than 2 hours. Chris was friendly and fast as getting the process More

by Josephinecassens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was able to be so much help to you!

October 10, 2020

Chris was exactly what we wanted in sales. He is smart and listens and gets you what you want. He knows his Toyota products and gives you the facts. No pressure and very comfortable to work with. We highl More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was able to be so much help to you!

October 09, 2020

Chris was very attentive and great to work with. He listened to what I wanted in a car and made it happen. He also was very thorough and showed me all the neat gizmos on the car. I would definitely rec More

by Lorettawolf1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was able to be so much help to you!

October 07, 2020

Chris was great! He made everything super easy from start to finish. I happened to pick out a car online that hadnt made it to the dealership yet - and he made sure that the process was quick, easy, and pai More

by Alexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ramirez
Oct 07, 2020 -

Wilsonville Toyota responded

Thank you so much for the 5 star review, we really appreciate your feedback and are thrilled that Chris was so much help to you!

October 07, 2020

There was an issue that came up with our sale, but Azhar and Joshua helped us out by getting us into another 4-Runner and made things right for us. Thank you guys and I look forward to working with you agai More

by Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Von Ruden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Wilsonville Toyota responded

Thank you so much for the 4.5 star review Karl, we really appreciate your feedback and are thrilled that the team was so much help to you!

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