Wilsonville Toyota

Christy Buttice at Wilsonville Toyota is a great salesperson. She recently sold us our Lexus and was knowledgeable, professional and friendly. We usually hate buying cars and were pleasantly surpris salesperson. She recently sold us our Lexus and was knowledgeable, professional and friendly. We usually hate buying cars and were pleasantly surprised by how quickly and efficiently we were able to accomplish the task. And there was no high pressure! Be sure to look up Christy if you are in the market for a new or used car. You can’t go wrong. More

Christy Buttice was amazing. Super helpful and just all around easy to partner with. She found the best cars for my budget (even lower). Didn't hassle or try to sell me on a more Super helpful and just all around easy to partner with. She found the best cars for my budget (even lower). Didn't hassle or try to sell me on a more expensive car. I will be recommending her to everyone. I won't be going anywhere else, from here on out. More

Purchased my new Tundra with Max Voznyuk and the experience was great! He also sold a RAV4 to my parents prior to this purchase. This made the purchase easy, painless, and overall one of the best ve experience was great! He also sold a RAV4 to my parents prior to this purchase. This made the purchase easy, painless, and overall one of the best vehicle purchase experiences I've been involved in. The "no bull" policy really is a thing here. More

John is an exceptional salesman. I had some issues with a vehicle I had bought from this dealership, not going to go into details but it left me with a bit of a sour taste in my mout I had some issues with a vehicle I had bought from this dealership, not going to go into details but it left me with a bit of a sour taste in my mouth. Josh the gm and John took the time to listen to the issues I was having and made things right. It’s very apparent JSP loves what he does and actually values his customers time. I’ve dealt with more people at that dealership than the average customer. John and for that matter Josh, are the only reason they still have my business. JSP is truly the MVP of wilsonville Toyota it will be a very unfortunate day if he ever leaves. More

The service was very kind. I recommend purchasing from this dealer. Will for sure be coming back again! I recommend purchasing from this dealer. Will for sure be coming back again! More

Easy experience. Got the car I wanted for the price I wanted. Azhar was very helpful, friendly and fast. Got the car I wanted for the price I wanted. Azhar was very helpful, friendly and fast. More

They were very patient and answered all my questions and printed out information to see on paper, which was about 6 or 7 different pages printed out information to see on paper, which was about 6 or 7 different pages More

April 11th we bought a Rav4 Prime from Wilsonville Toyota. We were having hard time deciding whether to lease the car or not, as we really needed a car but we didn’t want to take a big financial li Toyota. We were having hard time deciding whether to lease the car or not, as we really needed a car but we didn’t want to take a big financial liability. We asked the sales person - Chris Guidi -  if he can remove any of the listed charges that comes as extra accessories or any (to be) built-in features, any unnecessary high price protection plans such as environmental protection/ clear bra and etc. He said whatever is in that document is already applied to the car and therefore cannot be taken out. While we were discussing he would go and come back “giving us some time” seeing that my wife was very excited to get a car and when he came back he would come with better options. He applied a discount and made it cheaper. After some talk and my insistence Chris agreed that he can also remove the warranty and service plan fee which by the way Toyota offers for free. They were trying to sell duplicated 2-year warranty and service plan already included by Toyota when you by a new Toyota car. OK. They removed it. And it was the second time that I asked whether he can weave the protection fees (clear bra and environmental protection) and he said no, “I checked and unfortunately they are already applied to the car.” As we were told that there are no options for any ‘item removal of off the list’ we signed several papers and he showed one more time that Clear Bra ($1195) and Environmental Protection ($899) cannot be taken out as the service is already applied to that particular car. Yesterday I received a text from Toyota saying that A day should be scheduled for Clear Bra and Environmental Protection services. And I called the sales person right away to clarify. He told me that there’s nothing he can do. I went to Toyota Wilsonville to talk to the general manager. I explained the situation and after checking he said that what is happening here is that they had that kit, but for some reasons they did not do the service and since that service (a ‘kit’) was ‘specifically designed’ to that Rav4 Prime there is nothing they can do as they do not have any additional Primes to apply this service to. (Chris G. said they will have new cars in 2 weeks and the general manager said they might not have Primes for 3-4 for months, while both said that Prime is the most requested and sold car.) I explained once again that my main issue was that I didnt want this service applied in the first place. and if it wasn’t done already then I refuse to have it. At that time I had to accept the fee as the sales person assured me that it was already applied. But knowing that it is not applied, I do not want the service and want a refund. (It is a service and not an asset/accessory so they can have it applied to other Rav4s easily.) The manager told me that he will look into it and will let me know. He called me couple of hours later and said that they can remove the Environmental Protection but cannot remove the Clear Bra, as that paint is already waiting in Toyota service. I don’t understand. It is insane that they sell me something as “applied” with no choice. And then I learn that it is not applied and I have a choice. but then I still don’t cause It was supposed to be done but it wasn’t. That is called deceiving the customer. and now they are negotiating with me. And when I was in the Toyota Wilsonville to talk to GM, the first moment I mentioned that I was kinda “made” to sign and agree to those terms, he cut my word and right away said that nobody made you, if you want you can return the car, in such a careless manner that like we were dealing over a small and unimportant deal. and While I was talking to sales person over the phone, he said that maybe it was me that misunderstood as english was my second language, whereas I specifically asked him 3 times and maybe more if we can remove those fees. Very disappointed. They are just bunch of liars. More

Wilsonville Toyota was the best car buying experience I've ever had. I would definitely visit again. I've ever had. I would definitely visit again. More