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Wilsonville Toyota

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.8
5,953 Reviews
Based on decades of customer feedback about the traditional car business, Wilsonville Toyota was created with a one-of-a-kind NO BULL sales process: We think you will find this is the simplest, easiest way to buy a car in the Metro Portland area. 7-time President's Award winner including 2016, and selected Oregon's 2012, 2013, and 2016 Toyota Dealer of the Year from DealerRater! What's missing from Wilsonville Toyota? Pressure, Hassle, Secrets, Waiting, Gaggles of salespeople standing around out front and, the phrase, "If I could, wouldja?" So, why not pay a no-obligation, no-pressure visit to our store so you can see for yourself?!
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9155 Boeckman Rd.

Wilsonville, OR

97070

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Showing 5,953 reviews

June 05, 2023

John Scott is the best. Super awesome to work with. Found exactly what I wanted. More

by nathan
Recommend Dealer
No
Employees Worked With
John Scott "503JSP" Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2023

Very good customer service and very good guys very professional and friendly good environment nice place to shop a car or truck More

by jmaga3341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Wilsonville Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our customer service team. We strive to provide a professional and friendly environment for our customers, and we're glad that you found it to be a nice place to shop for a car or truck. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and hope to serve you again in the future.

June 02, 2023

They understand the number one attribute to make the car buying experience a good one. They will not waste your time. Their professionals. More

by John Vincent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azhar Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Wilsonville Toyota responded

Thank you for your kind words and for choosing Wilsonville Toyota. We appreciate your business!

Jun 02, 2023 -

John Vincent responded

I will add in full disclosure that subsequent to my purchase and while rotating the tires at Les Schwab I was informed that the shocks and struts were in dire need of replacement. That cost me $2500. I'd like to speak to the man at Wilsonville Toyota who performed the multi point presale inspection. He missed a few things.

Jun 05, 2023 -

Wilsonville Toyota responded

Hi John, let's connect you with our Service Manager. You can reach out to us at (503)-582-9040, please ask to speak with Rob regarding any concerns.

Jun 05, 2023 -

John Vincent responded

How about this? I'll pay Les Schwab the 2500 bucks as a cost of doing business to get the car working well. It's a great car. You guys fit me in for service and oil changes every 5000 mi up to 300,000 mi total. I'll then trade the car back to you at 300,000 mi and buy a new Toyota for my son to take to college. I know the car is not supposed to need service until every 10,000 mi. I just don't believe that. I've changed my oil every three or four thousand miles for 40 years.

Jun 12, 2023 -

John Vincent responded

Please ask Rob to call me at 503-333-8386. My final bills at Les Schwab for shocks/suspension/struts was $1400. I'm left only to believe that these items were not checked by Wilsonville Toyota during the pre-sale inspection. The mechanic at Les Schwab said these items should have been replaced at 100K miles and the car has 157K miles. I relied on the typically thorough reputation of Toyota and honored the no bull sales process. In hindsight that cost me. I should have had the car inspected by an independent mechanic before agreeing to your price. I won't make that mistake again. I'm comfortable that I now have a good car. I do not like that I relied on Toyota's quality and needed Les Schwab to clean up this minor mess.

June 02, 2023

Looking for a highlander , the sales person was very helpful, and let me ask the questions from him and the service writer about highlanders and if there are any issues paper work went smoothly for buyi More

by clifton1971
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughn Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Wilsonville Toyota responded

Thank you for sharing your experience with us. We're glad to hear that our salesperson was helpful and that you had the opportunity to ask questions and gather information about the Highlander. We're also pleased that the paperwork process went smoothly for your purchase. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for considering Wilsonville Toyota.

June 02, 2023

Steven was helpful and knowledgeable about Toyota products. He was professional and there was no heavy sales pressure. If you are considering buying a new or new to you vehicle call Steven at Wilso More

by 722annah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Wilsonville Toyota responded

We appreciate your positive feedback regarding your experience with Steven at Wilsonville Toyota. It's great to hear that he was helpful and knowledgeable about Toyota products and that he provided a professional and pressure-free sales experience. We understand the importance of finding the right vehicle, and we're glad that Steven was able to assist you in your decision-making process. Thank you for recommending Steven and Wilsonville Toyota to others. If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

June 02, 2023

I want to thank Najib for his help in choosing my car. thank you for your patience, thank you for your understanding, thank you for your advice and much more... you saw how tired I was after 2 days of se More

by Yekaterina
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najibullah
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Jun 05, 2023 -

Wilsonville Toyota responded

We sincerely appreciate your kind words and are thrilled to hear that you had a great car-buying experience at Wilsonville Toyota. We're glad our team provided you with excellent service, patience, and valuable guidance. Thank you for recommending us, and we're delighted that you're enjoying your new car. If you have any further needs or questions in the future, please feel free to reach out.

May 31, 2023

My family has worked with JSP for many years and he always does a stellar job! If we decide to find another cat, we would definitely seek him out again. Highly recommend! More

by rbnlttl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Scott "503JSP" Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Wilsonville Toyota responded

We appreciate your long-standing relationship with JSP and the trust your family has placed in him over the years. It's fantastic to hear that he consistently delivers a stellar job and exceeds your expectations. Should you ever decide to find another car, we're glad to know that you would seek him out again. Thank you for highly recommending him. If there's anything else we can assist you with, please feel free to reach out. We value your loyalty and look forward to serving you and your family in the future!

May 31, 2023

In all my years I have purchased 15 Toyotas from this dealer. Austin has always taken care of me. The best dealer. I wouldn’t go anywhere else! More

by D. Stroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Von Ruden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hutcheson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Wilsonville Toyota responded

Wow, purchasing 15 Toyotas from our dealership over the years is truly impressive! We're honored to have earned your trust and loyalty. Being your go-to dealer means a lot to us, and we appreciate your kind words. If there's ever anything else we can assist you with, please don't hesitate to reach out. Thank you for being a valued customer, and here's to many more years of serving you with the best dealership experience!

May 30, 2023

We experienced great service at Wilsonville Toyota, with all of the pricing information clearly presented. They were accommodating with our schedule and put us at ease throughout the process. More

by d.z.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Lua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly Quinn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordy Sanchez-Villag
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Wilsonville Toyota responded

Thank you for sharing your positive experience at Wilsonville Toyota! We're delighted to hear that you received great service and that all pricing information was clearly presented to you. It's wonderful to know that our team was accommodating with your schedule and that they put you at ease throughout the process. If you have any further questions or need any assistance in the future, please feel free to reach out. Thank you for choosing Wilsonville Toyota, and we appreciate your feedback!

May 30, 2023

Terrible lying sales people will drive further to deal with better non lying salesmen p.s. John Scoot was my issue! More

by lonniemccalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Scott "503JSP" Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Wilsonville Toyota responded

We're sorry this incident caused you to have such a bad impression of John Scott (correct spelling). As you know, John Scott (JSP) is a longtime Wilsonville Toyota team member and he's helped you with multiple vehicle purchases over the years. He certainly wouldn't do anything to harm that relationship and his customer dedication is evidenced in hundreds of 5-star reviews on this platform and others. Our team members are truly jumping through hoops trying to get everybody into a Rav4 Prime that wants one. It's been the most in-demand yet hard-to-get car we've ever had. We just haven't figured out a good process for our customers like you who live so far away. We will keep working on it. The team here values your past business and we're sorry we turned you away with our failures on this. We truly do wish you the best.

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