Wilsonville Toyota

Best Toyota inventory in the state and a quick buying process and good experience. Highly recommend process and good experience. Highly recommend More

I had a great experience at Wilsonville Toyota! I worked with Harris Picoult the entire time and I couldn’t have asked for it to go better! I worked with Harris Picoult the entire time and I couldn’t have asked for it to go better! More

Christy was super friendly. I was on my way up to another dealership from Salem and the sales/customer service was relentless with texts and phone calls. I told Taylor Diaz in c I was on my way up to another dealership from Salem and the sales/customer service was relentless with texts and phone calls. I told Taylor Diaz in customer service that I already had a car in mind and heading there at the moment. I felt pressured to get her off the phone while driving so I decided to visit Wilsonville Toyota on my way. When I got there, I was to ask for Josh, but I ended up with Christy. She was very nice and I explained the situation and what I have already negotiated with the other dealership. She explained their way of doing the car purchasing experience and so I decided to stay and test drive the same car that I plan to get at the other dealership. When I decided I was going to purchase the car from Wilsonville Toyota, the only thing that I wish Christy would have explained was the breakdown, instead of just showing me what my payments would be, of the extra cost that were slid in to the initial offer. Until I started questioning what each of those extra $8000 was I realize they were optional. So I had her removed those options (except the extended Toyota care) to let me know what the final cost is. Also, she failed to tell me what my trade-in was until I asked. Another issue I had was that I was already pre-approved with a credit union and showed them my pre-approval email that I received from my financial institution. After we have negotiated the final price (optional add-ons) and waiting to sign documents, I felt like I sat there for a long while (time to clean out my car, Christy moving new cars in and out of the showroom, and sat there on my phone for additional 30+minutes) before she came back and stated that my credit union was on the CUDL program but they rejected the paperwork. Called them and found out they were not on the program and went a different route. all in all the process was OK. Total time was from 1pm-5pm. Will I go back? probably yes but hopefully not for a very long with the plans on keeping this car for a long time. If you do end up getting any optional/extended coverage (you have xxx amount of days to remove) and decide to remove it, be prepared for no responses or the standard response from customer service (Taylor) of “we are looking in to it” and then no response. Otherwise great job! More

Everyone at the dealership made the experience very pleasant. Working with aleona was great and she made it less stressful getting approved for the loan and even stayed an hour after closing to make su pleasant. Working with aleona was great and she made it less stressful getting approved for the loan and even stayed an hour after closing to make sure I could leave with the new car. The little kids room is great and it's even fairly soundproof so I didn't have to worry about bugging any of the other customers lol. More

Best selection out of any dealers we looked at. Zach was our salesman and he was awesome from start to finish! Zach was our salesman and he was awesome from start to finish! More

I recently bought my car from this dealership, and Cole made the entire experience smooth and enjoyable. He was professional, friendly, and patient throughout the process — answering all my questions and m made the entire experience smooth and enjoyable. He was professional, friendly, and patient throughout the process — answering all my questions and making sure I was comfortable with every detail. There was never any pressure, and he genuinely cared about helping me find the right car. Highly recommend asking for Cole if you’re planning to buy — he’ll take great care of you! More