Wilsonville Subaru - Service Center

I have followed this guy from Toyota to Subaru. I have seen him turn angry and confused people into happy and understanding guest. He custom built my 4-Runner and now I have one of nicest built Outbacks.! seen him turn angry and confused people into happy and understanding guest. He custom built my 4-Runner and now I have one of nicest built Outbacks.!! More

Having service performed on your vehicle is not necessarily the errand we look forward to doing. But, I have to say the service personnel at this dealership make it painless. I always look forward necessarily the errand we look forward to doing. But, I have to say the service personnel at this dealership make it painless. I always look forward to seeing Kira with her beautiful smile and her professional attitude. More

Wilsonville Subaru has made buying and owning a Subaru a true dream. The service department is easy to use, friendly and always on time. Thanks to Jordon and his team, we love Wilsonville Subaru! true dream. The service department is easy to use, friendly and always on time. Thanks to Jordon and his team, we love Wilsonville Subaru! More

Jordon Baurer couldn't have been more supportive in obtaining fast service for serious water damage to our car interior but also with expediently supplying information to my insurance company for fast obtaining fast service for serious water damage to our car interior but also with expediently supplying information to my insurance company for fast compensation. I continue to be an enthusiastic Wilsonville Subaru customer! More

I’m a traveling salesman, and put a lot of miles on my Subaru. I need it to be reliable and safe at all times, and the crew at Wilsonville gives me that confidence every time. I didn’t buy here (but I Subaru. I need it to be reliable and safe at all times, and the crew at Wilsonville gives me that confidence every time. I didn’t buy here (but I should have), but I’ll continue to have it serviced here. Rick and the gang re courteous, friendly, and professional. 5 stars. More

Rachel, was a wonderful help with my mouse nest problem though I went in to have the window washer fluid checker. Upon opening the hood we discovered a mouse family had moved in, Rachel and two others (sor though I went in to have the window washer fluid checker. Upon opening the hood we discovered a mouse family had moved in, Rachel and two others (sorry don't know their names) checked the engine to see if any damage had been done. Fortunately none had. So now we are on mouse patrol. The whole experience was so much fun we were all laughing and Rachel was so sweet and fun. Thank You all. We all need that laughter. More

Our service visit to Wilsonville Subaru was great! Quin, our incredible customer service rep was awesome! He was friendly,considerate and helpful and made our visit a real pleasure! our incredible customer service rep was awesome! He was friendly,considerate and helpful and made our visit a real pleasure! More

I have been a loyal customer to this service department since they have opened. They always do the right thing and take care of your car. If you want to take your Subaru to an extraordinary service departm since they have opened. They always do the right thing and take care of your car. If you want to take your Subaru to an extraordinary service department then look no further. Every one is great. Kira and CJ up front are amazing. Always a warm friendly smile. Wilsonville Subaru is the place for you!!!!! More

Jordan B in Service was very helpful, understanding, We had purchased a Subaru with an extended warranty that we found out only covered used parts. He kept working with our extended warranty claims adjust had purchased a Subaru with an extended warranty that we found out only covered used parts. He kept working with our extended warranty claims adjuster to make sure we received payment for Subaru parts and not what the extended warranty people wanted to pay. He kept us informed on the progress. He was clear on what was our responsibility and what was to be covered under our extended warranty. The whole service experience would have been discouraging if it hadn’t been for Jarod B and helping us through the repair of our vehicle. Thank you, Jarod B. More

Rachael was Excellent Lost my GPS just before returning to Oregon on a 1,000 mile road trip. Disappointed that the Subaru dealership in St. George UT could not fix my probl Lost my GPS just before returning to Oregon on a 1,000 mile road trip. Disappointed that the Subaru dealership in St. George UT could not fix my problem (but time was an issue). On my return to Wilsonville OR, I made an appointment with the local dealership and found out that my vehicle was out of warranty based on mileage but not time. Had every expectation of a long service wait and a large repair bill when I brought vehicle in for repair. Rachael Gobbel was at the Service Desk checking in new customers. When I described the apparent problem with the GPS, she immediately went to the vehicle and removed the GPS chip. After briefly inspecting and cleaning chip, she reinstalled it; and, in less than 3 minutes, the problem was solved! Based on her experience and technical knowledge, she was able to satisfy a first time customer in a quick, no hassle manner. I would consider this Great Customer Care, and hope she is commended for her actions. More