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Wilsonville Subaru
Wilsonville, OR
1,784 Reviews
Located just 20 minutes south of downtown Portland, Wilsonville Subaru is Oregon's brand new Subaru Dealership.
You'll love the difference our No Bull philosophy makes in creating a warm, inviting, friendly home for all things Subaru. From our One Price, One Person sales process to our non-commissioned service team, you'll save money and save time shopping at Wilsonville Subaru.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,784 reviews
January 03, 2020
Very happy Holly was so patience with us. We were not rushed and she took a lot of time explaining the car. I felt that she had our interest at heart. Holly was so patience with us. We were not rushed and she took a lot of time explaining the car. I felt that she had our interest at heart. More
by wayne
January 02, 2020
Okay but Genuinely Disappointed I went with my 84 year old Mom to get a new vehicle. This will most likely be the last car she will ever purchase in life. She asked me to come for I went with my 84 year old Mom to get a new vehicle. This will most likely be the last car she will ever purchase in life. She asked me to come for moral support but I also came on behalf of my sisters who wanted to ensure that Mom ended up in a safe car (one with a backup camera and side mirrors with detectors, etc.). When we went to test drive we were told the car was low on gas so we couldn't go far (we had initially test driven a used 2019 model but found a new 2020 one for less money since it was a base model in the color she wanted). Unfortunately, the test drive being shorter affected her (and my) knowledge of what was purchased. The 2020 model of this car has start/stop technology and we were shocked when the car stalled at stoplights on our way home. We nearly got hit by another car making a left hand turn when the car wouldn't start back up in time quickly to make a turn. This was a serious delay which seemed like a serious safety hazard! Even though she had just purchased the car, we had no idea this feature would be like that as it didn't come up on the test drive and the car was billed to us as having this technology as a gas saving tool. I personally feel this technology is not good for my Mom who is not great with technology anyway and has well established driving habits that aren't likely to change at her age. I was already going to have to train her on use of the backup camera/mirrors and was concerned enough about that! When we asked about it the next day (when she went to trade in her old car) we further learned that start/stop cannot be turned off unless you do it every time you get in the vehicle! Unfortunately for my Mom she can't even see this off button nor is she that limber to reach it! Not to mention at age 84 you may forget to hit the button sometimes to turn it off! I haven't slept in 3 days since we bought the car because I'm concerned about this feature and about her safety! I fear it is going to be a safety hazard for her if she can't remember to use that off button! This car, while nice, is nowhere near the safe vehicle I had in mind for my Mom when we went to make the purchase. I feel like we didn't get a good test drive in the car and didn't understand what we were getting. Had we known we would have opted for a 2019 model without this technology. I fear my Mom may kill herself in this car literally. She also spent $5k more than I had thought we would spend on a car (we were originally looking for a used car) so I'm honestly sick about the whole thing knowing she spent this much and isn't even walking away with something either of us are sure of. Its a great car but this stop/start feature is not good for an 84 year old! It also didn't have the side mirror feature me and my sisters wanted for her. I was initially told she could add it on but in the end found out she couldn't. But truly worse than that is the start/stop feature which cannot be readily turned off. Our salesman was very nice but I wish he had spoken more about this feature and let her really test drive it right. We still might have bought a car from him... just not this one! That said, he was kind and I mean no harm in anything stated here. I guess I would also like to add (since I'm writing this) that I don't love the insurance pitch at the end. It felt like haggling which is not why people come to Subaru Wilsonville. We might have liked to purchase this but frankly couldn't afford it. The car was already overbudget what we thought we'd be spending. More
by Nothankyouonscreenname
Employees Worked With
Michael Schwartz
January 02, 2020
Holly was excellent to work with. Knowledge, friendly and knew the numbers and options. We ended up buying two Subaru’s when all said and done and enjoying the vehicle. Thanks Holly! knew the numbers and options. We ended up buying two Subaru’s when all said and done and enjoying the vehicle. Thanks Holly! More
by Barry Quinn
Employees Worked With
January 02, 2020
Awesome car buying experience. Kevin was excellent to work with, informative, no pressure selling, patient, and personable. I would recommend Kevin to anyone wanting to buy a new ca Kevin was excellent to work with, informative, no pressure selling, patient, and personable. I would recommend Kevin to anyone wanting to buy a new car. Thank you, Kevin. More
by willforste
Employees Worked With
Kevin Speer
January 02, 2020
Went the extra mile The entire buying experience was straight-forward and enjoyable. I test drove numerous cars, and never felt rushed to make a decision. When a financin The entire buying experience was straight-forward and enjoyable. I test drove numerous cars, and never felt rushed to make a decision. When a financing mishap occurred (not the dealer’s fault), the dealership quickly remedied the mishap in MY FAVOR! In other words, this dealership went the extra mile to keep me as a very satisfied customer! More
by Rick
Employees Worked With
Other Employees :
Devin in service, Danielle Schoenborn, Berkely Straw, Keith Mayers
December 31, 2019
Best car buying experience ever! Our guest advocate Flo was awesome—super patient, knowledgeable, informative, personable. I’d recommend Flo and this dealership without hesitation! Our guest advocate Flo was awesome—super patient, knowledgeable, informative, personable. I’d recommend Flo and this dealership without hesitation! Love the charity that the dealership supports More
by ejhester
Employees Worked With
December 30, 2019
Tom Tyson was professional, forthright, and had all the info I needed at his fingertips. My purchase was smooth and quick and I left satisfied! info I needed at his fingertips. My purchase was smooth and quick and I left satisfied! More
by jrkinetic
Employees Worked With
December 30, 2019
Wilsonville Subaru Rocks The people at Wilsonville Subaru make them stand out. Flo in particular is the best! He made sure I was totally happy with the car and actually listen The people at Wilsonville Subaru make them stand out. Flo in particular is the best! He made sure I was totally happy with the car and actually listened when I shared my concerns. He made me feel like family and continues to make sure everything is going well. He helps even when it’s outside of the scope of his direct influence by finding me someone who can help. He goes above and beyond to make sure all is going well. More
by lildeb_
Employees Worked With
December 30, 2019
Amazing Customer Service for the 2nd Time Around This is my second time leasing from Wilsonville and once again I received fantastic customer service and walked out with my new 2020 Forrester without This is my second time leasing from Wilsonville and once again I received fantastic customer service and walked out with my new 2020 Forrester without any hassle or delay. Flo is a wonderful guy who kept me scheduled with an appt after many changes due to me having a newborn. Upon coming in, he took care of us and listened to what we were looking for in a new leased vehicle. We were possibly thinking of looking at other dealerships, but with my last 3 year lease at Wilsonville, I had no need to look elsewhere. The new model was beautiful and available for me to take home that day. Flo was one of my top reasons for coming back in to get a new vehicle, I might have shopped around had it not been for his great communication and attentiveness. More
by Lstorey15
December 29, 2019
Best experience I've ever had buying a car! Tom made Best experience I've ever had buying a car! Tom made the experience even better. He was professional yet relatable. Gave us our options without an Best experience I've ever had buying a car! Tom made the experience even better. He was professional yet relatable. Gave us our options without any pressure. He knew the car, warranty, add ons well. Explained things great and answered all our questions. I'm finally driving a car I've wanted for a long time! Thank you, Tom for all your help. More
by Amanda B
Employees Worked With
