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Wilsonville Subaru
Wilsonville, OR
1,784 Reviews
Located just 20 minutes south of downtown Portland, Wilsonville Subaru is Oregon's brand new Subaru Dealership.
You'll love the difference our No Bull philosophy makes in creating a warm, inviting, friendly home for all things Subaru. From our One Price, One Person sales process to our non-commissioned service team, you'll save money and save time shopping at Wilsonville Subaru.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,784 reviews
May 19, 2020
Like the car, like the brand, struggle with the dealership. The service manager, Rick Fernandez, is terrific. Holly Hill did a good job. But store-wide, over the course of an hour-long visit, we saw not one The service manager, Rick Fernandez, is terrific. Holly Hill did a good job. But store-wide, over the course of an hour-long visit, we saw not one single member of the staff wearing a face mask. During a pandemic, with the county still on the highest level of safety protocols. (Rick did have one around his neck, and made an obvious effort to stand back during our conversation.) Most of our time in the store was sitting across a desk, sharing ink pens - and definitely within six feet. It is extremely discourteous to force a customer to ask the employees to observe basic safety measures. And if it HAS gotten far enough that a customer must ask employees to employ social distancing and face masks, it is over the top to get an eye roll from the notary (Tanaya Canal). We expect better of the Subaru brand. This has to be a message being sent by management for it to be so pervasive. It does not convey the Subaru brand message of consideration for others: "The Subaru Love Promise is our vision to show love and respect to all people at every interaction with Subaru. Together with our retailers, we are dedicated to making the world a better place." Really, Wilsonville? You can do better. More
by Athelas
May 18, 2020
This is my second time buying from Wilsonville Subaru and both experiences exceeded my expectations. Kevin Speer was the one that helped me and he made everything quick and easy and helped me buy my dream ca both experiences exceeded my expectations. Kevin Speer was the one that helped me and he made everything quick and easy and helped me buy my dream car. He was professional and helpful in every way, he even made two trips out to where I was staying an hour away to bring paperwork and then deliver the car right to me. The customer service there is top notch, and I will definitely reccomend then to anyone I know looking to buy a car! More
by Naomiss
Employees Worked With
Kevin Speer
May 17, 2020
Great car buying experience When I came in the first time Kevin did a great job showing me the Crosstrek I wanted to look at. No pressure before or after the test drive. The next When I came in the first time Kevin did a great job showing me the Crosstrek I wanted to look at. No pressure before or after the test drive. The next week when I come in to purchase a vehicle, I told him what color I wanted and he was very helpful. They gave me a very reasonable trade in value for my car and the whole prosses was very stress free. thanks More
by dirtroad450
Employees Worked With
Kevin Speer
May 17, 2020
Working for the customer! My wife and I came in late on a Friday evening. James was kind enough to stay late to answer all of our questions and ensured we could take delivery My wife and I came in late on a Friday evening. James was kind enough to stay late to answer all of our questions and ensured we could take delivery that same evening. Brad got me a rate lower than the one I walked in with but he didn't stop working the bank. Even though he exceeded my expectations he further worked the bank for an additional tier bump. I really felt that he was working for ME. Appreciate you James and Brad! We will definitely recommend you! Steven & Nicole More
by NHLBLUES
May 16, 2020
Personalized Care It was such a pleasure working with Kevin and Wilsonville Subaru on the purchase of our new Subaru Outback Onyx. Kevin was extremely knowledgeable and It was such a pleasure working with Kevin and Wilsonville Subaru on the purchase of our new Subaru Outback Onyx. Kevin was extremely knowledgeable and flexible to our needs! He took extra care with us and outlined cost projections between getting a lift and new tires/wheels on our exisitng outback against upgrading to a new Outback. We ended up upgraded and couldn't be happy with our new toy! We will be using Wilsonville Subaru for all of our future car needs and look forward to working with them again in the future! More
by Sara W
Employees Worked With
Kevin Speer
May 16, 2020
Great experience We went to the Subaru dealership just planning on looking because we’ve been looking at different dealers to find what we want. We were approached rig We went to the Subaru dealership just planning on looking because we’ve been looking at different dealers to find what we want. We were approached right away by Thomas Tyson. Thomas’ knowledge of these vehicles was impeccable. We went from just looking to going through the different vehicles to see which Subaru we were going to get. Thomas was so helpful, patient , joyful And knowledgeable! He went above and beyond even making sure we get the color we liked. Our experience from hello to enjoy your Forrester was relaxing and we left knowing we picked the right vehicle! He walked us through this vehicle to inform us. It was so helpful. Our daughter is wanting one and we not only know that we will be going back to Wilsonville Subaru but we will be working with Thomas Tyson again! More
by Fschutter
Employees Worked With
May 16, 2020
Andrew did a fantastic job facilitating all of our questions. Having worked in and around the automotive industry for 12 years I am very meticulous when it comes to my vehicles. I am so meticulous I questions. Having worked in and around the automotive industry for 12 years I am very meticulous when it comes to my vehicles. I am so meticulous I am the guy dealers hate cause I go over everything with a fine tooth comb. Wilsonville Subaru has built a dealership that’s so comfortable and warm. During the pandemic they’ve gone to extensive lengths to make sure they’re customers and employees are protected. Well done Andrew and Wilsonville Subaru. You gained customers for life. Hopefully next time we purchase won’t be during a pandemic and your kid room can be open. I rated Andrew a 5 star due to his poise and kind personality. He earned especially from a customer as picky as me. Wilsonville Subaru I rated a 4 star because I didn’t get to experience the whole facility and I believe there is always room for improvement. The vehicle we purchased was a trade in and it had not been to detail or the service shop. They said it would be close to a week before it was ready for us to take delivery. If you have a customer making a purchase push that vehicle to the front and get it to them ASAP. More
by Shock
Employees Worked With
Andrew Porter
May 13, 2020
Couldn’t have asked for a better experience. Sheri made it effortless. She was very knowledgeable and patient as I shopped around. They were able to get me the best rates and the exact car that I wanted. A it effortless. She was very knowledgeable and patient as I shopped around. They were able to get me the best rates and the exact car that I wanted. As a first time new car buyer, I would not have asked for a better experience and a better crew to take care of me. More
by Kat918
Employees Worked With
Sheri Davis-Warren
May 13, 2020
Great buying experience. No pressure & super informative to help us feel confident in our decision. I was surprised to see that employees were not wearing masks, but everyone did a good job of keeping physi to help us feel confident in our decision. I was surprised to see that employees were not wearing masks, but everyone did a good job of keeping physical distance and sanitizing vehicles and surfaces. More
by jejh2o
Employees Worked With
Andrew Porter
May 13, 2020
Very Knowledgeable and No Pressure - They Take Care of You Kira took great care of one of my vehicle I brought in for servicing, and was very friendly and helpful! Andrew gave me a great car-buying experien Kira took great care of one of my vehicle I brought in for servicing, and was very friendly and helpful! Andrew gave me a great car-buying experience - he answered tons of questions I had (very knowledgeable), was never in a hurry at all (one of the most friendly and calm people I have ever met). Plus he took care of everything (test drive, credit check, financing, paperwork). This was a super-easy experience! More
by Marc Sokol
Employees Worked With
Kira Frolov, Andrew Porter
