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Wilsonville Subaru

Wilsonville, OR

4.9
1,829 Reviews
Located just 20 minutes south of downtown Portland, Wilsonville Subaru is Oregon's brand new Subaru Dealership. You'll love the difference our No Bull philosophy makes in creating a warm, inviting, friendly home for all things Subaru. From our One Price, One Person sales process to our non-commissioned service team, you'll save money and save time shopping at Wilsonville Subaru.
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9200 SW Bailey St

Wilsonville, OR

97070

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Showing 1,829 reviews

July 16, 2021

Fast assistance, friendly, and very informative. I appreciate Karen G. Escajeda answering all of my questions and my fathers, Gave many options and she clearly knew what she was doing. More

by Branden M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Wilsonville Subaru responded

Thanks for the review Branden! We hope you love the new car!

July 16, 2021

Great dealership with great customer service. Went in initially for as service and to see what they would offer for the Crosstrek I had, and they offered more than the loan balance - which is awesome! En More

by tool3rdeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Wiltshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Wilsonville Subaru responded

Thanks for taking the time to leave us feedback! We appreciate you stopping by and hope you love the new Outback!

July 15, 2021

Showed up with the intent to put a deposit on a Magnetite Gray Wilderness, ended up leaving same day with a Black. I'm very happy I chose Wilsonville over my local dealership. I worked with Ashley who was More

by Dgray
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Brieman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton Wiltshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley O'Grady
Jul 21, 2021 -

Wilsonville Subaru responded

Thank you for the awesome review! We are so glad that you had such a great experience with us. We appreciate you stopping by and hope you love the new car!

July 13, 2021

It was the easiest and quickest car buying experience I’ve ever had. They kept in contact with me and I was shocked at how quick it was to hand over the keys to me. More

by Braines6989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley O'Grady
Jul 14, 2021 -

Wilsonville Subaru responded

Thanks for the awesome review! We hope you love the new ride!

July 12, 2021

Karen was absolutely the reason we purchases our Subaru. She made the process easy and simple. From the minute we walked in, she made us feel right at home. Thanks so much! She made us comfortable with More

by Raman Gill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Wilsonville Subaru responded

Thank you for taking the time to leave us feedback! We appreciate the recommendation and hope you love the new car!

July 11, 2021

During the process, people were cordial and friendly, and then post-purchase, discovering bait and switch and awful customer service. I do regret buying here. I do not feel they gave accurate information an More

by PDX OR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 13, 2021 -

Wilsonville Subaru responded

We are very sorry to read that you feel this way post purchase. We are not clear on what you are referring to about bait and switch. We greatly apologize for the lack of customer service you have received post purchase. It is our goal to make sure all of our guests have a great experience through the buying experience and throughout the rest of the ownership experience as well. We would greatly appreciate the opportunity to get to the bottom of this and speak with you in person or over the phone to address all of your concerns.

July 11, 2021

We had the great fortune of meeting Karen E, the day we walked into Wilsonville Subaru. We came to “just look” at an Outback. I can confidently say that it was because of Karen that we bought the Outback t More

by Jin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Wilsonville Subaru responded

Thanks for the feedback! We are so glad that Karen was able to make your car buying experience a great one. We appreciate you stopping by!

July 06, 2021

Karen helped me out and she was very knowledgeable. She gave me all of the information I requested in order to make an informed decision and she wasn’t pushy. She had an excellent communication style and w More

by mich21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Wilsonville Subaru responded

Thanks for taking the time to leave us a review! We are glad that Karen was able to make your car buying experience such a great one. Thanks for stopping by!

July 06, 2021

Alonzo guided me thru the "No Bull!" process of purchasing a 2019 Forester Touring model. It was like driving my new car ~ Comfortable, Easy to Maneuver, and a Pleasant ride. Alonzo is extremely More

by CindyHi2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Miles
Jul 08, 2021 -

Wilsonville Subaru responded

Thank you for the feedback Cindy! We appreciate you stopping by and hope you love the new car!

July 06, 2021

Ashley, at Wilsonville Subaru, walked us through the purchase of our new WRX. We had to order the vehicle since there wasn't one that matched what we wanted. It was quick and easy. She kept us informed More

by JohnC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley O'Grady
Jul 08, 2021 -

Wilsonville Subaru responded

Thank you for the awesome review! We appreciate you stopping by and hope you love the new WRX!

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