Wilsonville Subaru

The best auto purchase experience I have had in 3 decades Brent Venishel was patient, informative, and helpful. He took all the time needed to help me purchase a new car. Jarrod Spaulding was also helpful in Brent Venishel was patient, informative, and helpful. He took all the time needed to help me purchase a new car. Jarrod Spaulding was also helpful in this sale. Both men were terrific! I will be using the Wilsonville Subaru dealership as my maintenance dealer. More

"Relieved and refreshed" You know what it's like when someone talks with you, compared to someone talking at you? Brent talked with us, browsed with us, and drove around town You know what it's like when someone talks with you, compared to someone talking at you? Brent talked with us, browsed with us, and drove around town with us. I don't feel like we went to discuss a contract with someone at their workplace. I feel like we went to go and visit an old friend. My wife and I left the dealership feeling like we could go back just to hang out and eat tacos. Ever go somewhere and get that wizard of oz feeling of "who is behind the curtain"? Not this place. Thank you Jay. Jay was also super open and friendly and worked with us to get our new car. Our situation was a bit challenging as we were trying to get out of a different car that was not the best decision we ever made. Thank you Brent for being so awesome and patient with us. Thank you for making sure we knew all our options to get what we really wanted and not just to get us a car. Thank you Lisa for being a part of their team and making the paperwork easy, super quick and painless. I know the history behind the Subaru emblem and asked Brent if he knew about it. Not really expecting an answer, Brent was spot on with all the details and now I see these guys really know and appreciate their cars. Completely exceeded my expectations and we left Wilsonville Subaru, "Relieved and refreshed". More

Perfect timing and treatment I appreciated being able to ask any questions and get all the answers and help I need with great service. (Thanks to Brent, and the kind staff at Wils I appreciated being able to ask any questions and get all the answers and help I need with great service. (Thanks to Brent, and the kind staff at Wilsonville!) I don’t know if I can remember everyone’s name, but all were friendly and helpful with all the specific information I needed, plus help me with setting things up for my customization needs! Even the external contracted folks were professional and friendly going out of their way to answer questions and help me! More

First Time Car James Grant and the team at the Wilsonville Subaru set the standards high for future car buying experiences. The whole process from the minute we step James Grant and the team at the Wilsonville Subaru set the standards high for future car buying experiences. The whole process from the minute we stepped onto the lot was personal, not pushy, and very relaxing. Staff was kind and informative whenever we had questions. James wanted to find the perfect car to suit our needs and really took the time to get to know us and what we wanted. The paperwork process was explained fully and went very smoothly. Overall this car buying experience set the tone for the future of the car and my future purchases. Highly recommend this dealership and their excellent staff. More

Got the right car at the right price. Thanks to James Grant, Elaine Holcomb, and Jay Serhan for getting my wife and I the deal we wanted with the no haggle price. Capitol Subaru of Salem c Thanks to James Grant, Elaine Holcomb, and Jay Serhan for getting my wife and I the deal we wanted with the no haggle price. Capitol Subaru of Salem could learn a thing or to from this dealership. More

Purchase of 2018 Crosstrek a pleasure with James Grant I've had a few bad experiences with dealerships and was honestly expecting more of the same. James Grant made it painless. He was knowledgeable and an I've had a few bad experiences with dealerships and was honestly expecting more of the same. James Grant made it painless. He was knowledgeable and answered all of my questions and was just all around pleasant to work with. I was one of those people that entered on a Sunday night less than an hour from closing and ended up keeping him there at least a few hours late... but he was patient with me and helped get me into my new ride... and had an awesome attitude the entire time! I needed to get some things added on to the vehicle and he worked hard with the service center to get my car in right away! I also want to give a shout out to Justin Snodgrass who was also a pleasure to work with! I'd recommend buying a car from James in heartbeat! Not ready to buy but want to start looking? Still ask for James... he'll treat you right. More

Purchasing a brand new 2018 Crosstrek One of the best car buying experiences I have ever had. James was fantastic in helping us find the car we needed, and wanted! He went above and beyond One of the best car buying experiences I have ever had. James was fantastic in helping us find the car we needed, and wanted! He went above and beyond to save the vehicles for us, and was happy to answer the millions of questions I had (and still have and he is still happy to respond!) He made sure the entire time we were there we were comfortable and happy. You can usually tell when a car salesman is genuine, and when a car salesman is just trying to push a sell. James is a genuine guy and it shows, he isn't trying to push crap or inventory, he really goes out of his way to make sure it's all about you, the customer! Definitely recommend James if anyone needs a new Subaru, as well as this dealership! Love the philosophy and how nice everyone is here! More

Highly Recommended Car-buying has never been one of our favorite sports. On a busy Friday afternoon, Wilsonville Subaru and a star sales guy, James Grant, easily overcam Car-buying has never been one of our favorite sports. On a busy Friday afternoon, Wilsonville Subaru and a star sales guy, James Grant, easily overcame that trepidation. James struck a smooth balance between patiently explaining the vast technical features of a new Forrester and arranging the financial details and sale closure. The only reservation here is that the cash sale process moved along a bit slowly -- we were nervously in a time crunch. But, driving our new Forrester, we got out in plenty of time to make our next stop, thanks to James' arranging to continue his tutorials until the next Monday. In the parts department, he then also saw to adding the extra roof racks and floor matting that we had ordered. Extra key cases, color-coded, were another nice touch. The upshot here is that we would recommend Wilsonville Subaru over other Portland-area dealers of the brand -- and we have. ("Ask for James," we said. And some friends of ours say they will.) Great work deserves to be rewarded with more work. (Never thought we'd say that about an auto dealer.) Richard and Pat Colby More

Used 2014 Kia Sorento Just bought an immaculate Kia Sorento from Wilsonville Subaru. Easiest car buy from a dealer we've ever experienced. Brent, their salesman handled al Just bought an immaculate Kia Sorento from Wilsonville Subaru. Easiest car buy from a dealer we've ever experienced. Brent, their salesman handled all aspects of sale expertly with no painful haggling. He even delivered the car to our home. Price was right. Dealership very hospitable. We are quite pleased. More

The James Grant Experience I recently bought lightly used Nissan Frontier from Wilsonville Subaru. Worked with James Grant start to finish. Their one person for the entire deal I recently bought lightly used Nissan Frontier from Wilsonville Subaru. Worked with James Grant start to finish. Their one person for the entire deal advertising is actually true. James was extremely no pressure. Provided the facts, answered all my questions, showed optional products with no pressure whatsoever and made the process very quick and painless. James was very pleasant, polite and fun to talk to. Please ask for James if you choose to visit this dealership. More