Wilsonville Subaru

Clueless Mickey Mouse Operation Had my Subaru serviced here three times, attempted a fourth. Mechanics do a good job (just regular maintenance), but it is challenging to get to the p Had my Subaru serviced here three times, attempted a fourth. Mechanics do a good job (just regular maintenance), but it is challenging to get to the point where your car gets worked on. Worked with different people (don't want to call out any particular employee), but not once have I been able to show up for my appointment, drop off the car, and pick up at the agreed upon time. Always a problem of some sort (computers not working, only person who can accept payment has disappeared, etc. etc.) to the point where it's ridiculous. Most recent experience, I show up for an appointment made well in advance just to realize that no parts had been ordered. We're all human, and can make mistakes, but these guys are just not even trying to appear like they have any idea what on earth they are doing. Based on 4 visits and interacting with different people. More

Fantastic buying experience James is by far the best car salesman I have ever worked with. He went above and beyond to help me purchase not one but two cars. A new Outback for me James is by far the best car salesman I have ever worked with. He went above and beyond to help me purchase not one but two cars. A new Outback for me and a used car for my daughter. James is very kind and truly cares about his customers. I’m a customer for life now. More

Welcoming My husband and I both brought our cars in for service and we were greeted with nothing by kindness and helpful staff. Corey took care of all our servi My husband and I both brought our cars in for service and we were greeted with nothing by kindness and helpful staff. Corey took care of all our service needs, and answered all our questions without making us feel like we were wasting his time. They have a comfortable waiting area where we had breakfast and coffee while we waited. It was an incredibly pleasant experience and we will certainly be back for any of our Subaru needs! More

A great experience I took my car in for service and was interested in also purchasing a Thule cargo box - my rep Corey went out of his way to make sure I chose the corre I took my car in for service and was interested in also purchasing a Thule cargo box - my rep Corey went out of his way to make sure I chose the correct one. He took me over to parts to look at the boxes - showed me what they would like like on the car and then made sure I got a coupon for my oil changed. He was polite and patient and I felt valued as a customer More

Service with a smile! Corey White greeted me with a smile and made me feel like family as soon as I arrived at Wilsonville Subaru for service. They took great care of my ca Corey White greeted me with a smile and made me feel like family as soon as I arrived at Wilsonville Subaru for service. They took great care of my car and my wait was comfortable as the dealership is very large and has a great little cafe inside. It is nice to be treated like a person and not just a transaction. I will forever be a guest of Wilsonville Subaru. Keep up the great customer service! More

Very personable staff! Service Advisor, Sean Sanders demonstrates excellent customer service skills! Very personable -quick and efficient - great sense of humor - hard to f Service Advisor, Sean Sanders demonstrates excellent customer service skills! Very personable -quick and efficient - great sense of humor - hard to find these days - Keep up the good work! More

Oil Change & Wheel Alignment Service Advisor Sean Sanders went above-and-beyond in order to provide a truly excellent service experience. I had an appointment for a routine oil c Service Advisor Sean Sanders went above-and-beyond in order to provide a truly excellent service experience. I had an appointment for a routine oil change but I had notices some abnormal wear patterns on one of my tires. I was planning a major road trip within the following two days so I really wanted to have the problem corrected. Although I didn't actually have an appoint for a wheel alignment, Sean went the extra mile to "work me into his schedule". The alignment problem was fixed and everything ended well. I can recommend this service department very highly. More

Perfect experience! Sean in Service is the nicest, most helpful guy!! Took in our 2015 WRX for wheel bearing issue. They gave me a 2018 primo loaner and just couldn’t hav Sean in Service is the nicest, most helpful guy!! Took in our 2015 WRX for wheel bearing issue. They gave me a 2018 primo loaner and just couldn’t have been more helpful. Found minor problems with our car and then found SOLUTIONS! All under warranty. Excellent service experience. Even put my new license plate on for me! More

Very pleasant to deal with Sean Sanders was quite helpful in getting our Subaru Outback fixed. We had a leaking problem that required quite a few steps to fix. Great person to Sean Sanders was quite helpful in getting our Subaru Outback fixed. We had a leaking problem that required quite a few steps to fix. Great person to deal with. More

Sean Sanders Service Dept. When I spoke to Sean on the phone before I came in I was so impressed! My Subaru 2014 CV Axle went out...he bent over backwards to help me every step When I spoke to Sean on the phone before I came in I was so impressed! My Subaru 2014 CV Axle went out...he bent over backwards to help me every step of the way. I highly recommended this dealership ..I have been to other service dealerships.. not impressed..they got me in and out in 2 hours. If I’m in the market for a new car, I’ll be going to Wilsonville Subaru. Go seen Sean if you have any service needs...he will be courteous, and take care of you! Thank you! Colleen M More