Wilsonville Subaru

My Best Car Buying Experience My wife and I just bought a new Outback from Wilsonville Subaru and what made it such a positive experience from start to finish was our exceptional G My wife and I just bought a new Outback from Wilsonville Subaru and what made it such a positive experience from start to finish was our exceptional Guest Advocate, Max. From the moment we walked in the door, Max was genuinely warm, friendly and helpful. Throughout our month of car shopping and deliberation, Max would check in via phone or email but never pressure us in our timing or decision. He provided us with information and guidance along the way that was extremely helpful in this process. We hope that future car buyers will enjoy a similar experience at Wilsonville Subaru. More

Awesome My husband and I had a Great experience. Steven is a very knowledgeable and friendly salesperson.Very Patient. The test drive was very nice No bull. My husband and I had a Great experience. Steven is a very knowledgeable and friendly salesperson.Very Patient. The test drive was very nice No bull. No pressure. More

Easy and quick very helpful staff Holly and Andrew were both very helpful and knowledgeable. My second car from wilsonville Subaru both were super painless and fast. I am very happy wi Holly and Andrew were both very helpful and knowledgeable. My second car from wilsonville Subaru both were super painless and fast. I am very happy with the WRX and I am very excited to drive every morning. More

Good experience Although we had only come to see the changes that had been made since we had last bought our 2005 Subaru, we liked the new Limited Outback model in st Although we had only come to see the changes that had been made since we had last bought our 2005 Subaru, we liked the new Limited Outback model in stock and decided to purchase it. Holly Hill, our sales person, took time to answer all our questions and was most helpful with the entire process More

Pleasant car-buying experience The first sales rep we met with was Ty, & we felt comfortable with him & appreciated his willingness to provide all the info we needed without any pre The first sales rep we met with was Ty, & we felt comfortable with him & appreciated his willingness to provide all the info we needed without any pressure. Ty also offered to help us with any questions we might have later, & he called us the next day to tell us that a car we were interested in had become available. We enjoyed working with Ty, so when we became even more interested in the Forester, we came back in to see him; Ty was out that day, so Sam Coonrod helped us. He couldn't have been more helpful, especially explaining some of the more technical details to a couple of seniors who are challenged by all the new technology in today's autos. Sam patiently answered our numerous questions about our preferences for a new car. He confirmed our good opinion of the Forester and offered suggestions on how we could test drive it to get a real feel for it on the road. My main fear of driving is having visibility problems. Sam went into great detail to explain to me how the Forester would help me to deal with this issue, especially when making right-hand lane changes. We were completely convinced that this was the car for me, so we bought it that same day. Sam came out in the car with me to further demonstrate the assistance provided by the Forester when making that same lane change. On top of that, he even offered to give me a private familiarization lesson the next morning during his off-time in the dealership! This was THE MOST VALUABLE thing of all that he did for me because later that first evening, I had became concerned that I might have difficulty driving a big SUV for the first time; I was feeling intimidated by all the new technical data that I wasn't used to. By the end of my time with Sam, I felt totally reassured and comfortable about driving my new car. I've been driving it confidently every day since. More

Very professional and knowledgeable sales person Our overall experience with Wilsonville Subaru sales was excellent (5 stars). However, we were slightly disappointed that our new car was not washed Our overall experience with Wilsonville Subaru sales was excellent (5 stars). However, we were slightly disappointed that our new car was not washed prior to delivery (minor) and that we discovered the tire pressure was low on the right rear of the car when we took the car on our first road trip. The sensors did their job, but it was disappointing to see different tire pressure on each tire once we realized there was a problem. The right rear became so low that it engaged the additional warning lights, so we had to find air and balance the air in the other tires. Overall, we love the car and we really enjoyed working with Max. Best Regards, Shawn and Laury More

Oil change Wow....such a great 1st experience!! I can honestly say that I enjoyed taking my car in for an oil change....and waiting for it!! As I pulled in, j Wow....such a great 1st experience!! I can honestly say that I enjoyed taking my car in for an oil change....and waiting for it!! As I pulled in, j was greeted by a nice young guy who escorted me inside and introduced me to Tiffany. She was extremely professional and very nice. I told her that I had an appointment down in NW at noon and was hoping that my car would be done by 11:00. She said absolutely!! Really?? :))) As I waited, I enjoyed a delicious sandwich and coffee at the wonderful cafe, and chatted with Sam the owner. Such a darling little cafe!! To my surprise, my car was done well BEFORE my promise time!! When I went to pick it up, I had a few questions to ask Tiffany, which she took the time to answer, and never made me feel like I was wasting her time. I left Wilsonville Subaru in such a great mood, and a feee car wash....which I took advantage of right away. Lastly, I just want to say that I work for a company that service is our number one priority, so I expect it when I’m dealing with others. Tiffany, Sam, and the Wilsonville Subaru has greatly exceeded my expectations, and I can honestly say this was the best car service experience I’ve ever had (and I’ve owned 9 cars). Thank you... I will be back!! More

Helpful, no pressure atmosphere! Rex was great to work with and we enjoyed the humor he brought to the buying experience. We had our 4 year old son with us and the playroom at the dea Rex was great to work with and we enjoyed the humor he brought to the buying experience. We had our 4 year old son with us and the playroom at the dealership was a big hit and kept him happy and busy. Ty helped out with the transaction as it was getting late in the day and was very helpful as well. More

Ease of lease exchange I had a very easy and pleasant experience renewing my lease with Harrison. I have leased and bought many cars, and this was definitely a good experie I had a very easy and pleasant experience renewing my lease with Harrison. I have leased and bought many cars, and this was definitely a good experience. More

Professional and personable service. Staff at every step of the process were helpful, knowledgeable, and professional. Dealership was chosen as they had the make/model of vehicle we wante Staff at every step of the process were helpful, knowledgeable, and professional. Dealership was chosen as they had the make/model of vehicle we wanted. Price was reasonable and interactions with staff were positive. The only glitch was our having to return to dealership to redo financing. They did save us some financing costs in the process. I am amazed as to the amount of paperwork the dealership has to manage to sell a car. More