Wilson Toyota of Ames

Worst service, because didn’t fix stuff back after working on them, not visit again working on them, not visit again More

Excellent service. Not pushy and very helpful. Friendliness seems to be key to how they operate Not pushy and very helpful. Friendliness seems to be key to how they operate More

Slow service was never completed properly. Miscommunication and different comments from different people. It was a waste of time without any apology. Miscommunication and different comments from different people. It was a waste of time without any apology. More

Buying a new Toyota was a nice experience. The personnel were friendly and very responsive to our questions. The personnel were friendly and very responsive to our questions. More

When having tires rotated they did not put jack back in holder or put cover back on. Left gas door cap door open: holder or put cover back on. Left gas door cap door open: More

Very courteous and helpful. Told sales representative our desired “must have list” and was able to find a fit. Financial office was very friendly and helpful too. Have already Told sales representative our desired “must have list” and was able to find a fit. Financial office was very friendly and helpful too. Have already given multiple verbal recommendations. Besides we look good in our new to us, used Highlander!! More

Very helpful when picking out your next vehicle, and making sure you are getting the best deal every time making sure you are getting the best deal every time More

The dealership is absolutely abysmal. Never attempt a trade in with them. Your better off bartering in a souk in the middle east on market day. This is due to the offensive,greedy, lau Never attempt a trade in with them. Your better off bartering in a souk in the middle east on market day. This is due to the offensive,greedy, laughable trade in offer for our FJ cruiser, it's in good condition and always dealer maintained. KBB lists for 13,900 ( included is a $3500 loss for high miles) the manager offered 7500. There was no point in even responding to this. We went with Dan Derry Toyota ( 80 miles away from us ) as they didn't insult us with a low ball offer, they gave us a good trade in value. They now have us for life. I can't throw enough adjectives to describe the poor management of the dealership side of Wilson Toyota in Ames IA. More

The salesman was great and helpful. I got the right car and everything went smooth. Happy with the dealership! I got the right car and everything went smooth. Happy with the dealership! More

Did what I wanted in a timely manner and very pleasant to deal. I like setting up my appointment on line. deal. I like setting up my appointment on line. More