Wilson Toyota of Ames

customer service is taken very seriously at Wilson Toyota! They adjusted my brake lines and didn't charge me as they weren't sure if it was wear/ tear or if one of their techs might have bumped it whe Toyota! They adjusted my brake lines and didn't charge me as they weren't sure if it was wear/ tear or if one of their techs might have bumped it when they put on new brakes a week before. Nice, professional and detail oriented! More

Super easy and fast! Everyone is very nice and helpful. They are always pleasant to work with and I can get in and out quickly! Everyone is very nice and helpful. They are always pleasant to work with and I can get in and out quickly! More

I’m really grateful to Brad Baker that provided us a way to ride our new Highlander. to ride our new Highlander. More

I went with an idea of what I wanted and also what I could spend a month for payment, my experience was they did not match up till I went to Wilson's car dealership. I was so excited when my salesman li could spend a month for payment, my experience was they did not match up till I went to Wilson's car dealership. I was so excited when my salesman listened to what I said took it to heart and showed me only the cars I could afford but those that had what I was wanting in a car. In no time at all he had exactly what I wanted , yes my dream car. Thank you so very much what a great experience for me. What do they say every morning on the radio, "the Wilson's experience". Again a big shout out to Ryan Pervier. You are the best! . More

I dropped my car off on Monday, and didn't hear anything about it, so I called on Thursday, and all they told me was that it was at a different dealership because it was under a warranty, and they would cal about it, so I called on Thursday, and all they told me was that it was at a different dealership because it was under a warranty, and they would call me when it was done. I then called them again the next Friday, and they said it was done (they never called me) and then they tried to charge me $2400 for repairs, even though I had a full warranty, and they never called and told me what the problem was, what they planned to do, or how much it might cost, they just did it. But, when I told them it was supposed to be under warranty, they checked, and it was, but they would have been happy to take my money even though they were supposed to cover it. More

Quick, courteous and effective service. They finished faster than predicted and everything was well done. They finished faster than predicted and everything was well done. More

Waiting is little long. and noticification is little slow. But overall service is fine to me. and noticification is little slow. But overall service is fine to me. More

Very easy to work with and had my repairs done on time and for quoted price. and for quoted price. More

The owner, the sales people and the service department have always been a pleasure to work with. have always been a pleasure to work with. More

Wilson's Toyota and Brad always go above and beyond. I recently made a service appointment for our A/C and had the new recall fixed. CJ in parts was very helpful when buying new side steps for the 2022 I recently made a service appointment for our A/C and had the new recall fixed. CJ in parts was very helpful when buying new side steps for the 2022 Tundra. He even offered to put them in the back of the truck. He also folded back the Extang cover and snapped it open. They always go above and beyond. Danny Wilson is super nice and always available for questions/concerns. More