Wilson Toyota of Ames

The service advisor was very pleasant and explained everything they did to my vehicle. Actually, everyone that I spoke with at the dealership was super nice. everything they did to my vehicle. Actually, everyone that I spoke with at the dealership was super nice. More

Thought customer service was a lot better than Toyota of DrsMoines. I’m glad I switched . Kudos to Kaley DrsMoines. I’m glad I switched . Kudos to Kaley More

The staff is very friendly and professional. The waiting time was 30 minutes for a tire rotation and point inspection. Exceptional service. I recommend Toyota to all of my friends and family. The waiting time was 30 minutes for a tire rotation and point inspection. Exceptional service. I recommend Toyota to all of my friends and family. I have been a customer for 15 years. More

They always provide Great, fast service! Pickup and drop off service is huge convenience got me!! Pickup and drop off service is huge convenience got me!! More

I dropped my car off on Monday, and didn't hear anything about it, so I called on Thursday, and all they told me was that it was at a different dealership because it was under a warranty, and they would cal about it, so I called on Thursday, and all they told me was that it was at a different dealership because it was under a warranty, and they would call me when it was done. I then called them again the next Friday, and they said it was done (they never called me) and then they tried to charge me $2400 for repairs, even though I had a full warranty, and they never called and told me what the problem was, what they planned to do, or how much it might cost, they just did it. But, when I told them it was supposed to be under warranty, they checked, and it was, but they would have been happy to take my money even though they were supposed to cover it. More

customer service is taken very seriously at Wilson Toyota! They adjusted my brake lines and didn't charge me as they weren't sure if it was wear/ tear or if one of their techs might have bumped it whe Toyota! They adjusted my brake lines and didn't charge me as they weren't sure if it was wear/ tear or if one of their techs might have bumped it when they put on new brakes a week before. Nice, professional and detail oriented! More

Super easy and fast! Everyone is very nice and helpful. They are always pleasant to work with and I can get in and out quickly! Everyone is very nice and helpful. They are always pleasant to work with and I can get in and out quickly! More

I’m really grateful to Brad Baker that provided us a way to ride our new Highlander. to ride our new Highlander. More

I went with an idea of what I wanted and also what I could spend a month for payment, my experience was they did not match up till I went to Wilson's car dealership. I was so excited when my salesman li could spend a month for payment, my experience was they did not match up till I went to Wilson's car dealership. I was so excited when my salesman listened to what I said took it to heart and showed me only the cars I could afford but those that had what I was wanting in a car. In no time at all he had exactly what I wanted , yes my dream car. Thank you so very much what a great experience for me. What do they say every morning on the radio, "the Wilson's experience". Again a big shout out to Ryan Pervier. You are the best! . More