
Wilson Toyota of Ames
Ames, IA
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We have always experienced great service and customer service at this dealership. Both over the phone and in person. Very courteous, professional, and willing to be as helpful and flexible as needed to a service at this dealership. Both over the phone and in person. Very courteous, professional, and willing to be as helpful and flexible as needed to accommodate. More
The wait time was unacceptable, and I was even early to my appointment. We were there almost 3 hours for a simple oil change. However, I was not the only who had to wait a really long time. It was not a my appointment. We were there almost 3 hours for a simple oil change. However, I was not the only who had to wait a really long time. It was not a good situation. I will say front office staff was trying to do everything they could to make it okay. They were very pleasant. More
The service department maintains my car well. I think they only request service that is needed. They are knowledgeable about required service. I think they only request service that is needed. They are knowledgeable about required service. More