Wilson Toyota of Ames

Great service. Enjoyed my experience. Need better coffee. Is this 15 words? No. Not yet Enjoyed my experience. Need better coffee. Is this 15 words? No. Not yet More

The staff did not communicate clearly what was done and the service took a much shorter time than usual, which would be fine if we were confident the service was performed correctly, unfortunately we don’t the service took a much shorter time than usual, which would be fine if we were confident the service was performed correctly, unfortunately we don’t have any way to verify that. We left the dealership uncomfortable that the service was performed as it should be. More

I’ve been a regular customer for 19 years and have had s positive experience on all of my visits. I have felt like a valued customer each and every time. Brian Tickle did a fantastic job taking care of me o positive experience on all of my visits. I have felt like a valued customer each and every time. Brian Tickle did a fantastic job taking care of me on my last visit. More

Dropped car off 12 noon for oil change. 2 1/2 to 3 hours is to long to wait for oil change. How does a dealership make money when it takes that long for oil change. If you were short of hel 2 1/2 to 3 hours is to long to wait for oil change. How does a dealership make money when it takes that long for oil change. If you were short of help you should have told us. Also it takes 2 weeks to schedule an oil change More

Super people! ! Honest and fast!! Fastest paperwork we have ever dealt with. Will get our business again!! ! Honest and fast!! Fastest paperwork we have ever dealt with. Will get our business again!! More

Friendly, efficient and thorough. They noticed the battery in my key fob was low and replaced it at no charge. I appreciated that! They noticed the battery in my key fob was low and replaced it at no charge. I appreciated that! More

They worked on my FJ Cruiser. The service and advice was EXCEPTIONAL! I did not have an appointment but was there when they opened out of necessity. They worked me in with no pre- The service and advice was EXCEPTIONAL! I did not have an appointment but was there when they opened out of necessity. They worked me in with no pre-promise - but they obviously went out of their way. I had several idiot lights that had came on - and DSM Toyota would do nothing for me for at least 3 weeks. Jamie was great and Steven the Tech did a good job. CJ Mayou made great efforts to find a engine part that had numerous backorders which was causing my error codes. I had installed an after market part because I could not find initially an OEM. My overall experience was Fantastic. I bought the car from them several years ago and by all comparison it is worth more now than I paid for it. I maintain it well - and even though the suggested oil change is 10,000 miles I can say I change oil every 3,000 to 5,000 miles never exceeding that limit and in the long run the engine is like new. I found the OEM parts and it solved my problem. I owe them a great thanks! More

Good but 45min turned into 2 hrs and no one told me it was done until I saw it sitting outside and I asked about it. was done until I saw it sitting outside and I asked about it. More

I had a great experience & they put me in a great car. I’d do business with them again in a heartbeat. I’d do business with them again in a heartbeat. More

Very friendly! Kept us informed when needed! Took ownership even when things didn't work out as expected. Kept us informed when needed! Took ownership even when things didn't work out as expected. More