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Wilson Toyota of Ames

Ames, IA

4.4
3,873 Reviews

2212 S Duff Ave

Ames, IA

50010

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Showing 3,873 reviews

September 17, 2022

Wait time to do service a little long at 1 1/2 hours. Other than that it was great. More

by DARREL.HEETLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
September 17, 2022

Always have good service at Wilson. Sometimes I feel like they give me a problem that may not really be an issue but they aren’t pushy about it. They let me make the decision on what to More

by cburge71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t go through sales dept
September 17, 2022

Austin & Wilson we’re very good to work with & I was kept updated for 4+ months while waiting for my new RAV4.. No pressure on what I wanted. This is the first time I have had to order a new car since 1965! More

by jgkcarman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin See
September 17, 2022

At 75 Years Old, I have bought many different Vehicles from many different Dealerships, and Wilson Toyota has been the Best Experience of All ! Travis had a ball hitch installed and let Me and My Wife pra More

by PH CIB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Reinhart
September 16, 2022

Did appreciate them not being over booked. Liked being able to schedule my appointment on line More

by kdibel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sales
September 16, 2022

Terrific & efficient customer service, thank you, we will be back again next time! Great & nice job! More

by mcclendon.renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
September 16, 2022

Jeremy Mendoza did an awesome job of taking care of my FJ Cruiser. He was polite, friendly, knowledgeable and gave me a good rundown on the repair after it was completed. More

by ronaldmazak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Mendoza
September 16, 2022

We have purchased 3 vehicles at Wilson in Ames. Always a very positive experience. This trip for my car’s service was very good overall. I haven’t always gone to the dealership for routine mainten More

by imanut12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner Christensen
September 15, 2022

They don’t answer phones in service department. I had a hard time making an appointment. Chat said someone would call me. No one did. More

by LYNBARNES
Recommend Dealer
Yes
Employees Worked With
Can’t remember
September 15, 2022

They are very concerned and accommodating . We have been buying vehicles for years going back to 2006. More

by hanfelt.bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked with service to get the tires rotated
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