Wilson Toyota of Ames
Ames, IA
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It took 2 hours and 15 minutes to complete an easy check up service. Seems like they scheduled too many vehicles for this time frame. I will not return for service here. Very disappointing, especially since up service. Seems like they scheduled too many vehicles for this time frame. I will not return for service here. Very disappointing, especially since I had such a good experience with the sales department. More
The body work and the paint work done to repair the hail damage to my car was done excellnt. The problems had to do with the office. Lack of communication, saying they were going to do things and not doing damage to my car was done excellnt. The problems had to do with the office. Lack of communication, saying they were going to do things and not doing them not completing work on schedule. Car sat for 7 days before they even stared on it. More
My service advisor kept me up to date on my routine service. I was informed on the timeline and costs for replacement parts. My service took a little longer than I had hoped, but the service departmen service. I was informed on the timeline and costs for replacement parts. My service took a little longer than I had hoped, but the service department was very busy. More
Extremely slow had my truck just over 3 weeks on an over estimated 8.day fix. Never called to update me. Collision center had a wrong number but also had correct number…didn’t try to contact me and did not estimated 8.day fix. Never called to update me. Collision center had a wrong number but also had correct number…didn’t try to contact me and did not return my calls. I had to go in person to find out what was going on. More