
Wilson Toyota of Ames
Ames, IA
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Asked for a scheduled appointment… was made a drop in. . they did amazing work but called the wrong # to update/discuss the service plan (these things happen). The frustrating part was the service advisor . they did amazing work but called the wrong # to update/discuss the service plan (these things happen). The frustrating part was the service advisor that got all defensive when I pointed this out. More
Wilson Toyota of Ames is the cleanest and friendliest Toyota dealership repair place I ever went to. They wasted no time fixing my car at a good price and getting me back on the road. Will definitely g Toyota dealership repair place I ever went to. They wasted no time fixing my car at a good price and getting me back on the road. Will definitely go there again when my Toyota needs work. More
Why do they even bother to make appointments? ! A 20 minute job they didn’t even get to for an hour and 50 minutes…then when the car was finished it sat out front for twenty minutes before I aske ! A 20 minute job they didn’t even get to for an hour and 50 minutes…then when the car was finished it sat out front for twenty minutes before I asked how long do I have to wait? Then an hour later they send me a text that my car is ready. This shows Toyota no longer cares about their customers or have ANY consideration for us! Or was it just me? I need to find out how to cancel my extended warranty and I just extended my Toyota care service. If this is the way I get treated…why should I pay for that! More
The guy that helped me—Brian Tickle is the name, I think—did a great job explaining what they could do for me. He took the time to explain and make things clear. Kudos also to the detail guy who did a think—did a great job explaining what they could do for me. He took the time to explain and make things clear. Kudos also to the detail guy who did a fantastic job on my headlight lenses. Makes my drive safer when the sun goes down! More