Wilson Toyota of Ames

Always courteous, prompt & do a good job. Just leave my car mats alone. The last 2 times they have removed the driver's rubber floor mat and thrown it in the trunk because they say it isn't Just leave my car mats alone. The last 2 times they have removed the driver's rubber floor mat and thrown it in the trunk because they say it isn't safe to have 1 mat on top of another. Just tell me and let me decide if I want to remove one. I've been using double mats for at least 45-50 years without incident. The extra mat keeps my feet warmer in the winter. More

The workers are friendly, the management is okay and they are very reliable when it comes to buying a car from them are very reliable when it comes to buying a car from them More

I really like Wilson Toyota. They are honest and really seem to try to take care of their customers. They are honest and really seem to try to take care of their customers. More

I have been a customer of Ames Toyota, now Wilson Toyota since 1995. The service manager, Dan Wolfe and master mechanic Darin Hinderaker at Wilson Toyota have always given my Toyotas the best service and th since 1995. The service manager, Dan Wolfe and master mechanic Darin Hinderaker at Wilson Toyota have always given my Toyotas the best service and that’s why I can recommend Wilson Toyota. More

I really like Wilson Toyota, Danny, Shauna, and the whole family, which is why it’s hard for me to suggest any improvements. However, you keep repeatedly asking for my opinion, so here it is: You may be ov family, which is why it’s hard for me to suggest any improvements. However, you keep repeatedly asking for my opinion, so here it is: You may be overbooking service appointments. I came in for a scheduled oil change last week, but wasn’t told that the wait was 3-4 hours. I overheard other customers sitting in the wait area saying they had been told. If I’d have known in advance, I would’ve made arrangements for a ride to go do something else with that time. I got out in 2 hours only because I spoke up about having a commitment I couldn’t miss, and the service manager (a very calm lady) moved heaven and earth in the mechanic area to make sure I could leave when I needed. I understand there are mechanic staffing issues. I’m only suggesting that customers be told up front about the wait time, so there’s no surprise. More

The people that have been there a long time are great, new people need more training. What’s appropriate time to leave people on hold (15min is too long). Nick does a great job and who I ask for when I fe new people need more training. What’s appropriate time to leave people on hold (15min is too long). Nick does a great job and who I ask for when I feel like I am getting the run around. More

Thank you! ! I greatly appreciated your service today! Thank you thank you!! Thank you! Haha ! I greatly appreciated your service today! Thank you thank you!! Thank you! Haha More

Toyota of Ames had a closer location for Maintenances Required. Repaired my trailer hitch light plugs back in order. Required. Repaired my trailer hitch light plugs back in order. More

Brian was phenomenal. Best experience ever buying a car. Everyone involved was very professional and personable. Will definitely buy my next car from Wilson!! Best experience ever buying a car. Everyone involved was very professional and personable. Will definitely buy my next car from Wilson!! More

Great service. We've been coming here for years and will continue coming to Wilson. We've been coming here for years and will continue coming to Wilson. More