Wilson Toyota of Ames

Lots of service on a Thursday! Great experience overall friendly staff, comfortable waiting area. Jeremy did a great job checking in/out. Great experience overall friendly staff, comfortable waiting area. Jeremy did a great job checking in/out. More

Service was great and vehicle was completed on time. Staff was professional and knowledgeable! Great customer service Staff was professional and knowledgeable! Great customer service More

Car salesman was great. He worked w me and no pressures. Easy to get along w. Great experience He worked w me and no pressures. Easy to get along w. Great experience More

Everything went well. Kept us informed with progress. Took care of all the things we asked for. Kept us informed with progress. Took care of all the things we asked for. More

Excellent service. New things were explained well, and Kaley gave me a 5* experience through her help. New things were explained well, and Kaley gave me a 5* experience through her help. More

Your delivery driver is awesome! Very friendly and drives safely. Service is top notch also. Very friendly and drives safely. Service is top notch also. More

Honest and competitive service. We will continue to have Wilson Toyota of Ames service our vehicles. We will continue to have Wilson Toyota of Ames service our vehicles. More

Been a customer for 8 years and always been TICKLED with the service. However, I booked my appointment on line a week and a half early for a 9:30 appointment. I smiled when I pulled in as there had to be at the service. However, I booked my appointment on line a week and a half early for a 9:30 appointment. I smiled when I pulled in as there had to be at least 25 cars already ahead of me at 9:30 in the morning? I'm from out of town and was going to wait for the car. I had an airbag recall, oil change, tire rotation and diagnoses for leaks coming from the rear axle. Knew it was going to be a long day. Don't remember exactly what time it was when I saw my car taken out of line and driven to the back entrance of the work bay...and not sure what was done while it was back there, but shortly after......it was brought back and put back into the service line. About 3 o'clock I took a look inside and my car was 3rd in line to go back into the bay. About 4 an advisor informed me that the seals in the rear axle needed to be replaced, it'll be a 4 1/2 hour job and not enough time to do it today. No problem. Suggested I be first in line tomorrow to finish. Next morning I checked the service line at 9:30 and only 1 car waiting?? Not sure what happened with my original appointment.... and MY BAD I didn't ask any questions between 9:30 and 4 but next time I will. Guess I didn't make it clear that I just wanted a diagnosis on the leaks and how soon it should be repaired, not necessarily repaired that day. I sat outside the whole day so I know the Techs were working their tails off as about every 20 to 30 minutes they were bringing a car around. Short story long...... about 13 hours of fresh air and sunshine in 2 days and the car is good for another 5,000 miles..... Thanks! I've vented and I'm done :) But I'll be back to Wilson Toyota. More

Of the two dealerships near me I much prefer Wilson Toyota. They are honest, dependable, and provide excellent service. I have dealt with them many times over the years and was always satisfied with Toyota. They are honest, dependable, and provide excellent service. I have dealt with them many times over the years and was always satisfied with their service and the experience. More

Great service! Friendly staff always provide amazing service. Highly recommend everyone to go here if possible! Friendly staff always provide amazing service. Highly recommend everyone to go here if possible! More